| Address: 90 Gautam Buddha Marg, Latouche Rd, Lucknow, Utter pradesh 226018 | | Website: thecastlecraftcompany.com/category-view/cabinet |
I recently placed an order for home storage cabinets online from your website and I am deeply disappointed with the overall experience. The complaint details are as follows:
Full Description:
I ordered home storage cabinets online after seeing the product images and description on the website. The product shown online was completely different from what was delivered to my home. The cabinet quality was very poor — the wood finish was damaged, the hinges were loose, and the overall build was not as described or shown in the product listing.
Furthermore, the delivery was delayed by more than [X days] without any prior notice or communication. When I contacted customer support regarding the home storage cabinets online purchase, my queries were either ignored or I received vague responses with no resolution.
This kind of misleading product listing and poor after-sale service is unacceptable, especially when customers are spending their hard-earned money on home storage cabinets online trusting the brand and its quality claims.
Desired Resolution:
I request a full refund or replacement of the home storage cabinets online order at the earliest. I also expect a formal written apology and assurance that such issues will not be repeated with other customers.
I hope this complaint is taken seriously and resolved as soon as possible. Was this information helpful? | 
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