The Jt Store — not received my order

Address:

aurangabad, Aurangabad, Maharashtra, 431001

Am purchase forlinen 10557 light grey/black kurta_pajama but bot received item or not received any msg &order not track, plz tell me my order deatial urgent. Call me [protected] kiran. Tracking id #: 138255. [order #804309] (10/18/2019)
Tell me whats status of my order. I am allready note the compalate but your responce not received. So this company fake or not i request to you sent my order as soon as possibale. Give me reply. I am sent all information releted of my order.;