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Timpac — One time registration

Address:17A c v raman street chitlapakkam chennai

My daughter's one time registration for on-line application while login showing aadhar already validated with different account, gave e mail and no answer in helpline kindly let me know how to rectify it
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    Timpac Phone
    +91 11 4567 3300
    +91 11 4567 3333
    Timpac Address
    C-169, Naraina Industrial Area, Phase - I, New Delhi, Delhi, India - 110028
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