| Address: Ahmedabad, Gujarat, 382424 |
Hi,
This is regarding the battery charges at titan world showroom, chandkheda, ahemedabad. They are charging 100 for normal battery replacement where battery cost is just 40 rupeess. They do not even inform about it to customer.
Yesterday i had given my fossil watch and they charged 150/ for battery only whereas outside it is 120 / rs. And 50 rs extra for change in battery.
Is that justified? Was this information helpful? |
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve