Tntbesc Tamil Nadu Textbook And Educational Services Corporation — Payment debited but not credited to the receiver

Hi sir/mam,
I ve ordered a history book from the tntextbookcorporation official website through your payment portal.
Hereby the sms i ve received then..." Rs.191.00 spent on POS/Ecom using IB Debit card on 06/10/20 23:09 at TECHPROCESS PAYMENT SE MUMBAI from Ac:XXX589208. Bal:10760.47 CR "
This is the sms i received yesterday after my payment for a book.. but in the official website if tntbesc it s showing up as not paid... Can u pls resolve the issue..if the payment failed...when can i receive my refund amount...pls tell me the payment status of my book order as soon as possible.
Thank you.
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Oct 06, 2020
Updated by pkprakash
Here is the screenshot of the page showing payment not done ..i ve attached the msg i ve received from my bank after debit of the amount for the book
Rs.191.00 spent on POS/Ecom using IB Debit card on 06/10/20 23:09 at TECHPROCESS PAYMENT SE MUMBAI from Ac:XXX589208. Bal:10760.47 CR
This s the sms.

 
2 Comments

Comments

Sir today can I order for one book and payment debited but in my account page for present in Not payment done so please sir get soon as possible for delivery by book or my payment in our account credit sir please my TNTBESC ACCOUNT IS;Student account, ID:[protected]@gmail.com and Password :COa5p2
Sir can I order 3 books it's payment also success but didn't delivery so please sir delivery my book soon as possible for try

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