I had placed an order of smart watch through today live deal on 12/12/2018. I received confirmation sms on my mobile no. Through today live deal.com stating that " your order 567272 was successfully created, payment cash on delivery amount of rs. 1299/- need to be paid. I received the parcel on 16/12/2018 but found that the smart watch is not in working condition therefore for replacement i tried reaching the customer care number as well as through mail mentioned on website of today live deal but the said number and mail address is not responding when called and mailed. Therefore i got to know that i am been deceive by the company. It is humble request to you to give direction to today live deal to replace the smart watch at the resident my at the cost and expenses from company or otherwise refund the purchase amount of rs. 1299/- to me within 7days.
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Today Live Shoppings customer support has been notified about the posted complaint.
Dec 21, 2018
Updated by SandeshPawde04 I have not received any updates from them
Dec 26, 2018
Updated by SandeshPawde04 Why they are not responding over call and emails.
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