Today Live Shoppings — smart watch bought wrong watch received

Address:

Pune, Maharashtra, 411017

Hello sir/madam,
I have bought a smart watch from todaylive.com. They have delivered the international product within 2 days. The original product cost 10k while they are providing it for only 1499 with headphones free. So i have ordered a product .. I have received a fake watch and fake headphone.. Its not of same brand they were showing in adv or featured in website.. They have n number of products which are fake.. I wanted to return the product and wanted my refund so i was calling them continuously but the phone was engage 24x7.. Please help me.