Tpayindia — amount transfer for recharge service but services shut down

This is vineet kumar and my user id - vkrecharge.
I have transfered 10000/- rs in may-2017 for recharge services. But after within few days they blocked my account & shutdown the services on the website tpayindia. I made several calls & wrote mails but they didn't responds to me. Its more than 18 months and till now my issue is not resolved. Even they changed the mobile no. So i don't know what to do now.
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