TPSL Payment Gateway, ICICI Prudential, Axis Bank — Payment not recieved to biller/request a refund

Date of incident- 20/12/2021
payment done through upi for new policy premium payment to bajaj allianz life insurance company

payment refrence no.- UPI/DR/[protected]/TPSLINSU/ICIC/tpsl.insur/upi

desirable resolution- request a refund
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