Tpslqr — Money deducted from account but bill is not being paid

I scanned the QR code of Mahavitaran Electricity bill through Phone Pay App. It landed me to a page where money gets sent to Tqslqr. I completed the transaction but my Electricity payment is still due. I am really worried where my 810rs get transferred. I raised support case with phonepay but not got any response. Please return my 810rs to my account. Let me know if any steps are required from my side.