Tradebulls — Late payment fees on credit ledger

Address:Ahmedabad, Gujarat, 382350
Website:www.tradebulls.in

Fellow,

I am an account holder of Tradebulls since 1.5 year, My account opened by Mr.Himmat([protected]@tradebulls.in). Initially offline dealer assign to my account was Mr.Sulay ([protected]@tradebulls.in).
Sulay living at adalaj and the account holder living at bapunagar. I requested many time to collect cheque from my home or send any collection boy. Many times collection boy or sulay not able to collect cheque on time due to that Tradebulls charged late payment fees against account. I truly understand Sulay is living far from my home so such thing occures but then also late payment fees charged.

Due to this i have raised request and changed my offline dealer Mr. Surykant Panchal ([protected]@tradebulls.in).
When I meet him(suryakant) first time personally i talk with him regarding the same issue and he said i will talk with my superior and try to get revert back late payment fees and for your information yet my account not get affected with reversal fees.

After SEBI launch ASBA, I realize that if digital transaction possible then why i should call suryakant to waste his/company petrol and time. Then i made first online transaction on 30th Dec 2015 amount of 4444/- INR and send it the screen shot of it to surykant regarding confirmation.

Please correct me Suryakant if anything wrong.

After 1st online transaction made, i thought there is no need to send screenshot of everytime. Because account alredy verified.

Here the main issue :
[protected][protected][protected]
@Parikshit,

As you know I made payment(99500/- INR) on 31st Dec 2015 and I forgot to send an email to suryakant about screen shot of online transaction. Regarding that i took followup four/five times via email, phone and chat with you, Pappu and suryakant in last two weeks.

Now you have addressed that issue, But i am getting socked still late payment fees shown in ledger.

Please find below questions regarding such issue:
- Is there anyway to reverse it? If no then please write an email top of this.
- If any party/client forgot to send an email to Trdebulls regarding digital transaction copy and no debit amount in his account and he died, Does that amount still shows in debit for their nominee? If yes then, how tradebulls manage their accounting? What happen with that amount? Does Tradebulls use that amount for fun?
- Does such rules defined by SEBI? Does SEBI/IT/consumer knows about unidentified amount?
- Have you seen any ledger which account have no debit then after late payment fees applied? Please ask to your account department too.

[protected][protected][protected]

Expecting response soon from you or from your superior to take further action.

Still not getting any action on above thread. I have paid money just forgot to send screenshot due to that reason they charged late payment fees and they found the entries in their account then also not credit back that late payment charge in my ledger.
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    Ahmedabad
    Gujarat
    India
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