Trans Home Packers And Movers — Cheaters and unethical service providers

Address:New Delhi, Delhi, 122006
Website:www.transhomepackers.com

Have not come across a worst service before. This man manish in delhi/gurgaon office (+91 [protected]) acted like he was doing me a favor moving the luggage. His tone/service everything before i signed up and after i signed up was a drastic change for the worse. He sent an e-mail quotation of the price and started asking me to pay more once i wanted to collect the luggage. I was supposed to make a call to their office in bombay and make the payment + collect the luggage but weeks passed and he didn't share the contact details of the office. When called he said, he needed to be reminded a few more times to send details! I really hope their service shuts soon - it has done more damage than provide convenience.
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Respected Ma'am,

Your total goods quantity was more than the goods you mentioned at the time of quotation.
And the government taxes were a add on . As we know we pay govt taxes that's why you should pay the taxes.
Secondly there was no response from your side regarding payments terms as we discussed at the time of booking.
We hope you will not misguide the happy customers in future.

Team
Trans Home Packers and Movers
Respected Ma'am,

Sorry for inconvenience as the discussion with management team. The below issues were found :-

Your total goods quantity was more than the goods you mentioned at the time of quotation.
And the government taxes were a add on . As we know we pay govt taxes that's why you should pay the taxes.
Secondly there was no response from your side regarding payments terms as we discussed at the time of booking.As you mention Mr. Manish is a real customer friendly employ of the company.
We hope you will not misguide the happy customers in future.

Team
Trans Home Packers and Movers Gurgaon
Worst experience ever. Their representative is replying here after 7 months. That should be enough evidence about their customer service.

I spoke to a man named Manish in their Delhi office and had the worst experience as he took the money and delivered goods after 3 months and hundreds of follow ups. Strongly suggest aganist using their services.
Respected Ma'am,

When we see your complaint regarding worst service. We check our record and after this, we found some your mistake at the time of dissociation with Mr. Manish Agarawl. Your deal is pay quotation price + services tax + Insurance charges. But not pick up our company call phones. as a payment deal, you say you pay payment within 2 days of household pickup. but you do not pay payment so your household reached Mumbai storage and stored your good at our store for some days. we also storage charge also. at last, you not agreed to pay our Payment. Rs 3000 is our quotation price services tax + insurance. and we charge lastly 3750 totally.

Team
Trans Home Packers and Movers
Respected Ma'am,

When we see your complaint regarding worst service. We check our record and after this, we found some your mistake at the time of dissociation with Mr. Manish Agarawl. Your deal is pay quotation price + services tax + Insurance charges. But not pick up our company call phones. as a payment deal, you say you pay payment within 2 days of household pickup. but you do not pay payment so your household reached Mumbai storage and stored your good at our store for some days. we also storage charge also. at last, you not agreed to pay our Payment. Rs 3000 is our quotation price services tax + insurance. and we charge lastly 3750 totally.

Team
Trans Home Packers and Movers
Friends I am sad to share my very bad experience during shifting from Delhi to Kochi.. I would suggest you all not to send any consignment of yours from this" Trans home packers and movers." They are a big fraud and highly unprofessional people. I admit my mistake that I couldn't get full background of company (as I was busy with other things) which seemed good by website and ISO 9001 certificate having offices in many cities in India and abroad. But later after giving consignment i discovered that company's customer care no. Belongs to a person who forced me to buy insurance on already insured car n bike claiming it to be transit insurance.. When I enquired I found that it is not essential nor compulsory it to be a means of extortion from customers adding upto 10000 more rupees.. On Taking consignment he was agreeing to discuss on taking or not taking insurance the next day. When I denied him insurance he threatend me to pay full amount of transportation charges against the promise of 20% on delivery of consignment in good condition. He promised me door to door pick up and deliver which I did not get even paid upto 500 more on unloading and other charges. I received consignment at 21 days against promise of 15 days n got the goods damaged too.. On asking back about damage he says "Apne insurance wapas le liya ab meri damage ki koi jawabdari nahi". His tone sounded that it was clearly an intentional damage.. Highly unprofessional behavior..

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    Gurugram, Haryana
    Delhi
    India
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