Travel Advisory Private Limited — Flight Ticket Cancelled but Refund Amount not credit at my account till date

Address:	office address is 6165 Pakki Gali Bada Hindu Rao New Delhi North Delhi110006
Website:	www.travolook.in

Travolook is registered under Wing In Travel Advisory Pvt. Ltd

Uma Rawal (DIN-248346) and Karan Sahdev (DIN[protected], Wing In Travel Advisory Private Limited, registration number is 325751 and its Corporate Identification Number(CIN) provided from MCA is U74999DL2017PTC325751.

I had, on 19 Feb 2022, purchased a flight ticket from travolook has Ref Number at[protected] after being directed to their site from a Google Ad. Subsequently, I was informed via mail that the ticket was in processing, and that I must wait for 30 minutes. After that too elapsed, a mail notified me that my reservation was "cancelled due to an operational reason" and that a refund will be provided post "10-15 working days (excluding Saturday, Sunday and Gazetted holiday)..".

Later, I found on searching online that thousands of others have been duped by this service, which extracts money in this fashion and refuses or attempts to delay refunding the amount using classical delaying tactics. They harass consumers and siphon a large percentage of the total money off in this way. The trick is to use fake profiles to highlight quick refunds (when that is not the case), alongside making people accept inordinate delays after having set up a customercare system which placates customers with the same empty promises.

Naturally, I was devastated, but decided not to give up.