Travolook Complaints & Reviews

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Hi,

The ticket was cancelled on 20/05/2022 and today is 22/06/2022. My payment is still not refunded. I called twice but no response.

Please take necessary action and recover my payment with interest 36% PA.

Refrance number - REF[protected]

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Address: 201 , H3 , Shivshakti township , Udwada, Valsad , 396185

Booking Ref ID - REF[protected] Mar 2022 - SURAJ JENA - BBI - 3663.00 Cancelled .

Booked ticket, after booked got a phone call from Travolook site Indigo side PNR not generate so we will refund this amount within 24 hours . till now no refund from them, more that 10 email i did also more than 10 times i called them, they every time mention you will receive max by 7 days .

Request you please support me .

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Address: Radiant Heritage, Flat no-417, Rayasandra village, Hosa Road, Radiant Heritage, Flat no-417, Rayasandra village, Hosa Road

I have done my flight booking through Travolook website. i have a confirmed booking from them. The booking was done on 27th Apr for travel from Bangalore to Bhubaneswar and return back to Bangalore. When we tried doing Web checkin for tomorrow's Air India's flight we came to know there is no such PNR JMQSC. When we tried reaching customer care the executive is giving wrong information. We want our money to be refunded

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Ref[protected] refund amount not complete . my ticket booking on date 07/03/2022 .
ticket are cancel on date 07/03/2022 bur refund amount not complete on date 21/06/2022

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Vijay Nanda BLOOM

Jun 22, 2022

TRAVOLOOK a company which show the AIRLINE TICKET PRICE very low / cheap as compare to other flight booking site but the main importance thing is that AFTER BOOKING AND PAYMENT in TRAVOLOOK.IN you will never get refund your money if you will cancel it. So it is advice to all that pls dont go for FLIGHT BOOKING on this site coz after booking they will call you and will ask you more money by saying that the AIRLINE increasing the rate. So dont book on this site.

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I had tried to book the ticket through Travolook, but after booking they cancelled the ticket from there end. And mailed that your total amount will be refund. Attached mail photos for the reference of booking and refund.

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Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Website: www.travolook.in

My Booking was Cancelled with travolook.in :REF[protected] from Jharsuguda to Delhi on 05/03/2022 for Mr. Saurabh Sharma amounting Rs. 4101/- and still had not got the refund for the last three month. On telephonic conversation with Travolook support team more than 10-12 times, they always gave assurity that you amount would be refunded to my account on Friday or Monday or within 3-5 days and still said the same thing but i have not got any amount from travolook and always gave false assurity. please refunded my amount ASAP.

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Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Website: www.travolook.in/?utm_source=google_search&utm_medium=cpc&utm_type=text&utm_campaign=KO-Brand-Search-Travolook-Feb-Exact-2022&utm_adgroupid=133872370780&utm_keyword=travolook&gclid=CjwKCAjwtcC

I had made a flight booking on Travolook on 18th June, 2022. The amount was deducted from my Mobikwik wallet. After sometime, I received their message and call, they told me that the booking has been cancelled as the pnr number has not been generated and the deducted amount will be transferred back to me. When I called their helpline number, they told me that they have already initiated the refund from thier end. But, I haven't received my refund yet.

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I have tried to book ticket from Udaipur to Bengaluru on 8th May 2022. The booking never got completed but the amount was deducted from account. Immediately I got a call from customer support and they told me that booking got cancelled due to operational reason and your amount will be refunded in next 10 days. Even after 42 days, I didn't get my full amount as refund (only receive part amount as refund) and I called customer care multiple times but they keep saying that you will get your amount in next 3 days. I wrote to support desk also multiple times asking for speedy resolution but to not avail. It is a very unprofessional behavior from company side as their support staff seems clueless and there is no customer grievance redressal forum.

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Reservation was cancelled due to an operational reason REF[protected]. my refund amount is Rs.7803 . but after calling them and sending 5 mails they returned Only Rs.2340 . i need my full refund. i am planning to file an consumer complaint and harassment case.

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I booked a flight ticket on May 14, 2022. They canceled the ticket from their end. They told me that they will refund the amount in 7 working days. But it’s been a month but I didn’t got my amount back. Please take legal action and get my money back. Thank you

Jun 19, 2022

Updated by Dharmik Lee This is time I waited for them but they just hung the call

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I have booked my flight ticket from Pune to Nagpur

Reference Number : REF[protected]
Ticket was cancelled as they said price get hiked after booking and I was asked to pay extra amount after booking is done. They have given me two option either pay extra amount or cancel ticket and you will get full refund amount. I chosen cancel option and i received email Too.
After calling in customer care, the executive committed that refund to be done within 10 days but after 160 days also I did not received my refund amount.
I tried many times to customer care executive but it takes long time to connect to them. they have given me commitment many times that your payment in process and will be done soon.

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I booked a domestic flight from India and the ticket got cancelled although the money was deducted from my account. I immediately got a call from their executive team confirmed that my refund would be credited back in the next 7-10 working days. It’s been more than 20 days and there’s no progress. Every time I connect with their team, they only give excuses.

I need my money back!

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I have booked ticket with travolook payemnt is deducted form my account but booking is not confirmed.
Later i received mail and call from travollok that the ticekt is not confirmed from there side and amount will be refunded.
But till now no refund has been received also no response recived on my mails send to travollok team.

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Vaibhav SS

Jun 18, 2022

Booking ref no-REF[protected]

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Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked a ticket from goa to Hyderabad on 22 April 2022 with the refrence number REF[protected]. The flight ticket got cancelled automatically and they informed the refund will be credited into your account after 10 to 15 working days. But every time they are saying refund is initiated but nothing is credited into my account. Please help me.

Thanks & Regards
Pavan Reddy
[protected]

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Travolook — Refund of the cancelled Air ticket
Team,

I had booked the Air ticket from Kanpur to in 23rd May 2022 month but Air Ticket cancelled the same in 23rd May 2022 Flight Cancelled Due to Technical issues, It's my refrence id[protected] through your portal. But till date i haven't received my money which is to be refunded from your end and amount is approx 7193 /- INR . Even after repeated call requests you are not refunding my money back.
Pls do needful or i have to shelter of Consumer Court

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I booked my ticket on 8th June 2022 from Udaipur to Dubai in the flight Indigo. Ticked was cancelled due to Travolook operational fault but money was not refunded. I called Travolook customer care number several times and also emailed several times, His reply was always refund initiated and you have to wait for 5-7 days. His 5-7 days waiting period is never finished. He never returned my money. This is a fraud group. Need strict action against Travolook.

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Team,

I had booked the Air ticket from delhi to bhuvneshwar in february 2022 month but i had cancelled the same in feb 2022 itself vide refrence id REF[protected] through your portal. But till date i haven't received my money which is to be refunded from your end and amount is approx 7800 /- INR plus. Even after repeated call requests you are not refunding my money back.
Pls do needful or i have to shelter of Consumer Court

C. Mohapatra
[protected]

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Address: C/O BALAJI SECURETY SERVICE, HAVELLS INDIA LIMITED

Website: TRAVOLOOK

Dear sir
i have a ticket delhi to bhuwnwshwar on 23 jan 2022
but my ticket not booked amt. Debit my account travolook team reply your amt refund in your bank accoont but amt not credit in my bank account i am going to branch and cleaer amt bank team answer do not send amt travolook team please support
booking ref. No ref[protected]

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Address: www.travolook.in

I had booked flight tickets on www.travolook.in on 17.06.2022 my transaction was successful but no tickets issued. In place it was canceled telling that due to operational issues it is canceled. Later I came to know it's fake after reading reviews. My booking amount of ₹6793 is to be refunded. I want to lodge complaint and take action.

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This was the first link on google to book flight tickets so i went with it, the booking process was fine. Once the payment was done i got the notification that the booking was canceled and i can expect the refund in next 5 days. Since last 8 days no sign of refund. I have been calling the customer care with utmost respect and has been harassed. As they are saying that they can’t help and i should not call them again and again, additional the usually wait time for connecting For a call is 25 mins which also the executive disconnects. The flight prices have doubled now and I’m completely stuck. Kindly help. Reference id: REF[protected]

Jul 02, 2022

Updated by Verlika Please help, no refund till date. It has been a month

Jul 08, 2022

Updated by Verlika Please help, no refund till date!!

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