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Travolook Complaints & Reviews

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Last updated Mar 4, 2024
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Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 2

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A
ashishk1993
from Neral, Maharashtra
Apr 12, 2023
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Refund not received after order canceled by Travolook

Address:Gurugram, Haryana

I booked two flight tickets from Mumbai to Bengaluru on 2nd June 2022 and after making the payments the booking got cancelled. Confirmation number is REF[protected]. I am still waiting for my refund....
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K
kanhujena
from Bhadrak, Odisha
Apr 5, 2023
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Flight Ticket cancelation regarding refund

Address:Ampore, Po-Kenduapada, dist-- Bhadrak-756112
Website:[email protected]

Dear Sir/madam,

I have booked a flight tickets through Travolook and had to auto canceled by same. Travolook executive have confirmed that they have refunded.
but still I have not received the refund amount.
Please help me.
Booking Ref---REF[protected]
Booking Date---22 Sep 2022
Pax Name--KANHU CHARAN JENA
Amount--Rs.- 5643.00...
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K
klay'sfater
Mar 27, 2023
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Payment and refund

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19. Gurugram, Haryana 122008
Website:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19. Gurugram, Haryana 122008

I booked ticket in 2021 Dec for 11k, my tickets got cancelled and never got my refund back, I tried to get it back for 3 months, never got it back, finally I decided to get the money in travolook walet. Now fast forward in 2023 March, when I am trying to use that amount to book ticket and guess what is happening. Same thing getting my ticket cancelled. I need justic...
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Address:Plot no.747, basement,Udhyog Vihar. Phase V, Sector-19,,Gurugram,Haryana,122008

I was booked flight tickets for Ahmedabad to Goa but after 5 mins cancelled. I was maai in travolook for refund so many times but still not received.aldo call in customer care but they given one answer wait for 5 to 7 days.
As per thay request I was send my bank detton 26 dec-22 but still not process for refund.
I was faced this problem more then 1 year.
Plz help for my refund....
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K
kariven
from hyderabad, Andhra Pradesh
Mar 2, 2023
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Ticke cancellation amount not refunded for REF112761059

Address:406, everest block, aditya enclave, 7-1-618, ameerpet, hyderabad-500038

I have travelled from Hyderabad to Chennai in May 2022 . one ticket cancelled for wrong time. and booked one more ticket for correct time. immediately contacted call center they said cancel second one also so that refund for full amount will be processed. then one more ticket booked and travelled.

now cancelled ticket amount refunded on first request itself. second ticket cancellation amount not refunded till date after 30...
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P
Prasad.Mahamuni
from Chennai, Tamil Nadu
Feb 27, 2023
Mar 23, 2023
This thread was updated on Mar 23, 2023
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Not got the Refund

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

Not got the refund from last 8 months. Really worst service.
Date of Incident - Jul 6, 2022

I have booked a flight ticket from Chennai to goa on july 6 2022 but the flight ticket was cancelled and till now I haven’t received my refund amount despite multiple calls....
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H
hgseervi
Feb 18, 2023
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Doing fraud and not refunding the amount

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008
Website:www.travolook.in

I have made two booking with travolook in july month,

one booking was cancelled itself by travolook &
another was cancelled by airline.

Both booking reference id are.
Ref[protected]
ref[protected]

passenger names
n ramlal
rekha bhayal

already 6 months passed
i have emailed and called many times till today, always they reply saying we will refund...
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C
Chetna Tanwani
from Aurangabad, Uttar Pradesh
Feb 16, 2023
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Due to operational problem yet no refund

Address:Aurangabad

My ticket was cancelled on 13th May 2022 due to operational problem yet I haven't got amount back . Got mail as my full amt will be refunded but no refund yet ....
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V
vkautomotive2512
from Ahmedabad, Gujarat
Feb 15, 2023
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Refund awaited from last 1 year

Address:Gurugram

I had booked a flight ticket from the travollok via Ref. No. REF[protected], details of the same mentioned below:
1. Pax Name: Anjali Verma
2. Date of Booking: 3rd March, 22
3. Travel Date: 26th Mar, 22
4. From: Delhi (DEL)
5. To: Darbhanga (DBR)
6. Amount: Rs 4437

The flight was rescheduled and ticket cancelled, so eligible for full refund.
The refund of the same not received...
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S
sjain224
from Indore, Madhya Pradesh
Jan 22, 2023
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Flight cancellation for ticket 0981092291724

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

My flight from mumbai to Indore ticket no[protected] got cancelled. They didn't inform me by any means. I have called them for assistance. No help. No one ever answers the calls at customer care.
They are fraud. They don't even give the refund back...I am just terrified. Horrible experience with travolook. I have suffered a lot because of their poor services....
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A
Akriti_1
from Arrah, Bihar
Jan 5, 2023
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Flight tickets fraud

I booked a flight from Patna to Bangalore dated 07.03.2022 and the status of booking was showing confirmed but later they cancelled the ticket from their side and I didn't get my refund. I have complained a lot already on their customer care but I am getting no response.
Details of the booked ticket:
Amount - Rs 5641 only
Ref no - REF[protected]...
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A
Abhishek10003
Dec 27, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My refund to not transferred to my source account

I made a booking through travolook but due to some reason travolook cancel my ticket and money is deducted, I called many time to travolook to refund my amount to my source account but they have putted in my travolook wallet...
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N
Neresha
Dec 25, 2022
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Refund Not generated

Website:www.travolook.in

I have booked a flight ticket with travolook agency on May 16 2022 and made the payment of Rs4736 via debit card ending 2180 but the ticket got canceled in a minute from the agency end. Their Customer support team called and informed refund will be done with 15 days but no refund is done so far from their end. even after making more than 10 calls to support team, no actions retaken so far...
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N
nutan41
from Mumbai, Maharashtra
Dec 13, 2022
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Travolook is a fraud company. They are not refunding my money back.

They are running a scam on the name of flight booking.
1. They will give you very good offers on flight tickets to attract you.
2. Then every time due to there operational issues, your money will be transferred in there account but your ticket will not be booked.
3. If you will ask them to transfer the money in the wallet, then its very easy becz that wallet is ultimately with them only.
4. If you will ask them...
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V
vicky_james52
from Noida, Uttar Pradesh
Dec 5, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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MOney Deducted and No Refund

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

Hi,

I booked an international flight ticket on travolook on 12th Nov however I got an email that ticket was cancelled and I will get refund in 5-7 days.

Its been 25 days now and there is no refund given. Travolook customer care is keep on saying that refund is issued however my bank has also confirmed that no refund is given by travolook.

I haved searched online and also found that this company...
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N
nagaraj_0915
Nov 17, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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Over 3 months no refund

I booked Air ticket thorough travolook website on 17.08.2022 after sometime it's cancelled on same day, from there i am following up for refund but no use they tell only one answer from them you will get refund within 7 days. Till now I didn't got any refund.

Regards
Nagaraj...
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D
Dr Shiba
Nov 14, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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Refund with Interest

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

I am a Doctor, with limited time to sleep sites like travolook con you like this.
I booked a flight on 12 July 2021, which was cancelled by the airlines.
whole amount was transferred to Travolook account in 5-7 working days as told by the airlines.
Since then I have been trying to get my hard earned money back into my account, which they have been earning interest on.
after 100s mail and 500 calls I haven't recieved...
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N
Najmunhussain
from Palanpur, Gujarat
Nov 11, 2022
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My flight was canceled but we did not get refund

Address:Haryana
Website:Www.travolook.com

I will send My all details to Bank but company not give me return amount My flight was cancle 8 May 2022 I will send all details to My Bank account please help...
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N
NishitSurana
from Airoli, Maharashtra
Nov 5, 2022
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Flight Ticket not refunded

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19. Gurugram, Haryana 122008

I booked tickets from Udaipur to Mumbai in September 2021 under reference no.

REF[protected], REF[protected]

Both the tickets were cancelled upon booking and the refund amount never came. I have called and mailed them multiple times but they have not refunded....
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S
Shubhradip Roy
from New Delhi, Delhi
Nov 4, 2022
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Refund for my airline tickets booking.

Website:Travolook.in

Its been almost 4 months and i still didn’t receive my money back into my payment source....
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