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Travolook Complaints & Reviews

Updated: Dec 9, 2024

Complaints 1522

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1443

Bad 😕 It seems that Travolook has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

Refund amount of 12K+ linked to REF[protected], REF[protected] is pending from 14months.

Called customer care many times and they always say "it will be done in 7days"
Also sent many emails and everytime Mr.Dishant will reply with a standard answer "will check" or "informed to concern department for refund"

They are holding my hard earned money for more than 14months, and also making me to spend more time by calling customercare and sending emails.

Please take necessary action.

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Address: Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

Refund amount of 12K+ linked to REF[protected], REF[protected] is pending from 14months.
Called customer care many times and they always say "it will be done in 7days"
Also sent many emails and everytime Mr.Dishant will reply just a standard answer "will check" or "informed to concern department for refund"

They are holding my hard earned for more than 14months, and I also making me spend more time by calling customercare and sending emails.

Please take necessary action.

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Address: Delhi

Mumbai to Bengaluru ticket was cancelled by Airlines on 8-7-2021 confirmation no. REF[protected], PNR R8LZ6J. Refund from Travolook is not received till date inspite of several phone calls, emails, etc. even after 22 months.

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Address: Gurugram

I book my ticket on dated 14/06/2022 and 5 minutes later ticket cancel for company side. They said me your amount refund 10 to 15 days. Today 1/5/2023. Not refund my money please help me

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I have very Bad Experience with TRAVOLOOK . I booked Tkt on 18th May 2022 and Flight was canceled, Still I did not received my Money. Call many times and got reply'Money will be credited in 2-3 days' This is there standard reply.

After that I tries hundred timed over phone amd mail but all my effort went onfutile.

I am NRI and and now I am loosing trust on any indian companies because of such a kind of frauds are still exists . Now I also do not want to do any investment in india if such companies are existing and Government is not taking any action against them.

My advice to every one not to use Travollok.

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I've booked flight tickets through Travolook website from Visakhapatnam to Bangalore on 14th Feb, which was cancelled by travolook after payment received by them. I've given multiple calls to Customer service team of travolook and they are always saying that refund amount will be credited with in 5 working days but completed 60 days but no refund received as of now. Total amount should be refunded @ INR 15, 900/-. Pls do the needful

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Address: Gurugram, Haryana

I booked two flight tickets from Mumbai to Bengaluru on 2nd June 2022 and after making the payments the booking got cancelled. Confirmation number is REF[protected]. I am still waiting for my refund.

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Address: Ampore, Po-Kenduapada, dist-- Bhadrak-756112

Website: [email protected]

Dear Sir/madam,

I have booked a flight tickets through Travolook and had to auto canceled by same. Travolook executive have confirmed that they have refunded.
but still I have not received the refund amount.
Please help me.
Booking Ref---REF[protected]
Booking Date---22 Sep 2022
Pax Name--KANHU CHARAN JENA
Amount--Rs.- 5643.00

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Address: Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19. Gurugram, Haryana 122008

Website: Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19. Gurugram, Haryana 122008

I booked ticket in 2021 Dec for 11k, my tickets got cancelled and never got my refund back, I tried to get it back for 3 months, never got it back, finally I decided to get the money in travolook walet. Now fast forward in 2023 March, when I am trying to use that amount to book ticket and guess what is happening. Same thing getting my ticket cancelled. I need justic

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Address: Plot no.747, basement,Udhyog Vihar. Phase V, Sector-19,,Gurugram,Haryana,122008

I was booked flight tickets for Ahmedabad to Goa but after 5 mins cancelled. I was maai in travolook for refund so many times but still not received.aldo call in customer care but they given one answer wait for 5 to 7 days.
As per thay request I was send my bank detton 26 dec-22 but still not process for refund.
I was faced this problem more then 1 year.
Plz help for my refund.

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Address: 406, everest block, aditya enclave, 7-1-618, ameerpet, hyderabad-500038

I have travelled from Hyderabad to Chennai in May 2022 . one ticket cancelled for wrong time. and booked one more ticket for correct time. immediately contacted call center they said cancel second one also so that refund for full amount will be processed. then one more ticket booked and travelled.

now cancelled ticket amount refunded on first request itself. second ticket cancellation amount not refunded till date after 30 + request over mail and phone. always same answer that is with in 3 to 5 working days refund amount will hit your account earlier failed but this time pakka. same response i am getting from last 10 months.

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Address: Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

Not got the refund from last 8 months. Really worst service.
Date of Incident - Jul 6, 2022

I have booked a flight ticket from Chennai to goa on july 6 2022 but the flight ticket was cancelled and till now I haven’t received my refund amount despite multiple calls.

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[email protected]

Mar 23, 2023

I face this problem more than 1 year

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Address: Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

Website: www.travolook.in

I have made two booking with travolook in july month,

one booking was cancelled itself by travolook &
another was cancelled by airline.

Both booking reference id are.
Ref[protected]
ref[protected]

passenger names
n ramlal
rekha bhayal

already 6 months passed
i have emailed and called many times till today, always they reply saying we will refund the amount but i have not received the refund.Please do not book any tickets on this website.

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Address: Aurangabad

My ticket was cancelled on 13th May 2022 due to operational problem yet I haven't got amount back . Got mail as my full amt will be refunded but no refund yet .

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Address: Gurugram

I had booked a flight ticket from the travollok via Ref. No. REF[protected], details of the same mentioned below:
1. Pax Name: Anjali Verma
2. Date of Booking: 3rd March, 22
3. Travel Date: 26th Mar, 22
4. From: Delhi (DEL)
5. To: Darbhanga (DBR)
6. Amount: Rs 4437

The flight was rescheduled and ticket cancelled, so eligible for full refund.
The refund of the same not received till date, Called more than 100 times to customer care, every times the executive commit you may get refund in next 3-5 working days sorry for delay, but no refund was received till date, 3 month back they ask for bank details but they had not refunded via any medium.

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Address: Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

My flight from mumbai to Indore ticket no[protected] got cancelled. They didn't inform me by any means. I have called them for assistance. No help. No one ever answers the calls at customer care.
They are fraud. They don't even give the refund back...I am just terrified. Horrible experience with travolook. I have suffered a lot because of their poor services.

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I booked a flight from Patna to Bangalore dated 07.03.2022 and the status of booking was showing confirmed but later they cancelled the ticket from their side and I didn't get my refund. I have complained a lot already on their customer care but I am getting no response.
Details of the booked ticket:
Amount - Rs 5641 only
Ref no - REF[protected]

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I made a booking through travolook but due to some reason travolook cancel my ticket and money is deducted, I called many time to travolook to refund my amount to my source account but they have putted in my travolook wallet

Jan 26, 2023

Complaint marked as Resolved

Refund received

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Karthiknidagundi2008

Jan 2, 2023

Complaint in online consumer complaint u will get response from travolook and amount will add in wallet after u will use it next time booking will confirm mine 2 times 25000 strucked now it's cleared nearly 4 months suffered

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Website: www.travolook.in

I have booked a flight ticket with travolook agency on May 16 2022 and made the payment of Rs4736 via debit card ending 2180 but the ticket got canceled in a minute from the agency end. Their Customer support team called and informed refund will be done with 15 days but no refund is done so far from their end. even after making more than 10 calls to support team, no actions retaken so far

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