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Travolook Complaints & Reviews

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Last updated Mar 4, 2024
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836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 3

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V
vnadakalasi
from Bengaluru, Karnataka
Nov 4, 2022
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Money not refunded for cancelled flight ticket reservation

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19. Gurugram, Haryana 122008 ; Phone No : 0124-643-4800 ; Toll Free No : 1800-102-8147

Booing Reference Number REF[protected] dated 12th July 2022.
After booking online flight tickets for round trip bangalore to hyderbad, money got deducted, however got below mail after sometime. followed up with mail and customer support phone around 15 times. No action yet

Your Booking is Cancelled with travolook.in :REF[protected]
Your booking is Cancelled due to fare expiration. Please contact our customer support...
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V
vnadakalasi
from Bengaluru, Karnataka
Nov 4, 2022
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Cancelled Reservation Money not Refunded

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19. Gurugram, Haryana 122008 ; Phone No : 0124-643-4800 ; Toll Free No : 1800-102-8147

Booking Reference REF[protected] dated 12th July 2022.

Tried booking online flight tickets round trip for bangalore to hyderabad. money got deducted. after some time got mail as below, hence sent mail to refund and contacted around 15 times over customer support. no action yet.

Your Booking is Cancelled with travolook.in :REF[protected]
Your booking is Cancelled due to fare expiration. Please contact our...
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S
sainiamit523
from Bengaluru, Karnataka
Nov 2, 2022
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Travolook not refunding booking amount to my original payment source

Event after 5 months, travolook not refunding booking amount of Rs. 5776 to my original payment source (Bank Account).
After complaining for 4 months and continuous harrasment they refund the amount to travolook wallet, but as i mentioned in my initial request i want the refund in my original source of payment.
I don;t trust on their service at all....
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H
Oct 31, 2022
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Refund not got yet

I booked a ticket from delhi to Kolkata on 15 july but PNR was not generated and amount was deducted from my side.
Today is 31st oct. But still I haven't got my refund whenever I call them, their executive tells me to wait for next 3-5 days but after 3 and a half months still I haven't got my refund. I have mailed them on [protected]@travolook.in and to their Relationship Manager Mr. Dishant Singh many times but I get a same reply that...
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Simi Apoorva
from Hyderabad, Telangana
Oct 31, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud website

Address:Travolook Head Office Address 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked a flight in 2021 sept, which got cancelled after money was deducted from my account. After 6-7 months of begging, my refund came that to website wallet not my account which is of no use to me.
Recently I tried to use that refund from wallet but same scene repeated I do not know when my refund will come. Such a fraud website i have never seen....
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Phani Teja Karapakula
Oct 28, 2022
Nov 24, 2022
This thread was updated on Nov 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending refund from Travolook webste since 122 days

I tried to book flight from Travolook (Delhi to Hyderabad) on 29-June-2022 and amount of Rs.5, 793.00 has been deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 working days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below....
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A
avinav2911
Oct 27, 2022
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Regarding refund

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008
Website:www.travolook.in

Since last 3 months they did not refund my money always say after 7-10 day its will refunded
ref no. Ref[protected]
flight - patna to banglore
passanger name- amit kumar...
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S
Sachin463
Oct 27, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
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Refund of auto cancelled airline ticket not issued

It's been 3 months waiting for any refund after calling multiple times at call centre & sending mail at support id...
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A
AmalAnzari
Oct 25, 2022
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Refund towards cancelled booking

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19. Gurugram, Haryana 122008

I had tried booking my flight tickets via Travolook and spent Rs 30, 000 towards the booking. Soon afterwards I received an email stating that my booking couldn't be completed and that my payment will be refunded to me within 7 working days. This was on the 12th of May, 2022. It is October now and I still haven't received the refund amount back. I've contacted Travolook via their customer care number and have sent multiple emails. I had also...
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I booked two tickets on 16th July 2022, ref REF[protected] and REF[protected] through travolook using Netbanking, The site sent email that the tickets have been booked successfully, but just 2 mins later sent another set of emails that booking has been unsuccessful due to operations error but they took my money for both tickets.

I have chased them through phone calls and email, [protected]@travolook.in email either bounces with no...
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A
Anirudh96
from Hyderabad, Andhra Pradesh
Oct 21, 2022
Oct 21, 2022
This thread was updated on Oct 21, 2022
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I want to register a complaint on travolook to get my refund

Address:Gurgaon

Travolook hasn't issued my refund of Rs. 13602. For cancelling the my flight booking....
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P
Pate_l
from Ahmedabad, Gujarat
Oct 18, 2022
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Refund is pending since 3 months

Address:Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

I was trying to book a ticket from Delhi to Ahmedabad on 06 July 2022 through Travolook but unfortunately, an error occurred ticket was not confirmed and payment was deducted from my account.

I consistently followed them and already file a complaint there so many times but nothing happened yet. I want to raise this issue on a serious note. Kindly look into this matter, please.

I have filed a complaint to the...
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@k8891_venu
Oct 17, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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Refund money not received from July 20th 2022

I had booked my flight ticket from Rajamahendravaram to Bengaluru on 20th July 2022 from travolook. However, it was cancelled automatically from Travolook side and till now my refund is not initiated. Booking ref. no is REF[protected]. No proper response from Travolook end.
Please help me on this.
Refund Amount is 6240 rs...
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I
insurewithmohit
from BATHINDA, Punjab
Oct 15, 2022
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Refund of my Flight Ticket booking reference no-REF 216661450

Address:Travolook 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked my Air Asia (Flight No I5 - 740) flight ticket for New Delhi to Bangalore Journey for 5th Aug 2022 booked on 23 July 2022 at 8:50am around from travolook.in. and made fully payment of rs 6279/- from my bank upi. after 5-10 Minutes i received a email from travolook that Your Booking is Cancelled with travolook.in :REF[protected]. Your booking is Cancelled due to fare expiration. Please contact our customer support at[protected]...
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P
PrathamAgrawal
Oct 13, 2022
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Refund Pending Since 3 Months

Address:Gurugram, Haryana

I had booked a flight ticket in the month of JULY from Mumbai - Bangaluru.
I was then informed that due to price surge the ticket has been cancelled and will get the booking amount into the same mode of Payment in 3 working Days. Its been more than 3 months still I haven't received any update from them, I have already called more than 10 times during this period and every time I call they say that the amount will get credited in 3...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I had booked a flight tickets from Bangalore to Kolkata on 7th July 2022 through travolook website, booking reference - REF[protected] and but flight ticket was not issued citing that price has gone up and it has got cancelled. Immediately I phoned up, explained and I was informed that within 7 to 10 working days it will be refunded. Even after 90 days they did not refund money. I have made many follow up through phone calls, email etc ..Whenever...
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A
Amjad Abdul Hai
from Patna, Bihar
Oct 8, 2022
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Regarding my cancelled ticket refund

Address:836 2nd floor udhyog Vihar phase V sector 19 gurgaon

Hello,

I was trying to booked ticket on 26 July 2022 through Travolook but unfortunately my ticket got cancelled and payment was deducted from my account.

I was consistently follow them and already file complaint here twice but nothing happened yet. I want to raise this issue on serious note. Kindly look into this matter please.

My booking Refrence is REF[protected]
Mobile [protected] br...
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R
rohitjha1207
from Bengaluru, Karnataka
Oct 4, 2022
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Regarding refund of REF848907202

I have booked a flight ticket for my father on 5th July from BLR to DBG. The ticket got cancelled. The ticket costs Rs 5956. It has been 3 months but they are still not refunding my money. Every time I ask about the refund they say it will be back in 7-10 working days. I tried to contact higher authority named Anju. She told the same and I waited for 20 days but I didn't receive the money. Then they escalated it to another senior authority...
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M
Mangusinghbanga
from New Delhi, Delhi
Oct 3, 2022
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Goair flight refund scammed by travolook.in registered under Wing In travel Advisory Pvt Ltd

Address:6165 PAKKI GALI BADA HINDU RAO NEW DELHI North Delhi DL 110006 IN

I booked ticket on travolook.in registered under Wing In travel Advisory Pvt Ltd on 10th July 2022, travel date 26th Oct 2022 by Go air from Varanasi to Delhi i.e. REF[protected]. I paid 5691Rs. Go Air called on 13th Sep 2022 and informed about rescheduling the time which is from morning 8 am to 9:30 pm. So I didn't agree with this change of timing. Go Air cancelled the ticket and refunded the money to travelook.in. When I checked with Travolook.in...
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P
pappala chakradhar
Oct 3, 2022
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Flight ticket refund not providing since an year- REF124148526

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

Hi Team, Good day!!

I have a booked a flight ticket with Travolook an year ago on September 2021 from Hyd to Vizag with a reference id: REF[protected].

They have cancelled the ticket without any reason and after multiple follow ups they told they have provided the refund of 3880 rs. But till date i didn't any received any refund from them and i have verified the same with ICICI bank they are asking for UPI reference...
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