Travolook Complaints & Reviews

On 17-July-2022, I booked flight ticket with Travolook (from Bangalore to Bhubaneswar) with reference number: REF[protected], Traveller Name: Santosh Kumar Panigrahy, for Rs. 5835.

The ticket was cancelled by Travolook as they could not generate PNR number with airlines. The money should get refunded immediately. I have not received my money since 1.5 months now.

I have called Travolook customer service many times,...

It's been two months not getting my refund back when it was silly operational issue from company side. The tickets were not booked but money got deducted. They even don't reply on time....

R/sir,
I had booked a flight ticket as reference Id: REF[protected] for traveling from Patna to Ahmedabad on 17 July 2022 and amount deducted from credit card but booking get cancelled. And after some time I got an email from [protected]@travolook.in, that your ticket has been cancelled due to fare expiration and your amount will be credited to your Account in 10 to 15 working days. But now 51 days completed but still didn't get the amount....

My reference id is REF[protected]
I booked tickets on 8th October 2021 which got canceled due to some reason.
I was told I will get a refund in the next 7 working days.
It's been 9 months already, I haven't received it yet....

Sir/Madam
I booked my ticket with reference no.[protected] from vijaywada to delhi . My ticket was not confirmed and I was assured that my payment will be refunded in 4-5 working days. With repeated calls and harassments from your end 180 days have passed and I still didn't get the refund. Will the amount be refunded with interest or harassment compensation. This is my 8th mail and I was assured on june 16th that i will have my refund...

I booked air ticket from Guwahati to newdelhi through travolook cost 2849 rs .But no ticket was confirmed.customer care replied because of technical reasons ticket was not booked.till now no refund was done.every time customer care replies within a week amount will be refunded.but not done till now...

It seems travolook doing some scam intentionally by cancelling the ticket after few minutes by saying there is a difference in fare and not refunding the amount, it's been almost 3 months... Every time they are saying it will credit tomorrow or within 7days and mentally tourchering... They are doing same thing with lot of peoples..
Your Booking is Cancelled with travolook.in: REF[protected].

They licence should be cancelled...

I had booked International air ticket, on 20/6/22, they auto-cancelled it without my knowledge saying fares changed and will refund the same amount in 7-10days time... its been more than 2 months now, But till now they did not Refund back. I've been calling them many times and mailing them but no use....

Explanation of the fraud incident,

Hello,

• My name is Gaurav Shah and writing you this letter to get help in order to get refund from the fraud company. I booked my airline ticket from Vadodara to Delhi on 20 June 2022 from the “https://www.travolook.in” website. Total INR 6563 was deducted from my bank account via debit card and first email I have received from them as my booking is in progress. br...

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Your Booking is Cancelled with travolook.in: REF[protected]
Inbox
Updates
Ahmedabad to Mumbai – UK 936
Jul 11, 8:25 AM–9:40 AM
Take-off
Jul 11, 8:25 AM
Landing
Jul 11, 9:40 AM
Flight durationbr...

Refe ID:

REF[protected]Jai-Hyd)
REF[protected]Jai-Hyd)

I am writing this with utmost frustration with their refund process and support staff conversations, I have been calling from more than 45 days, every week whenever the timeline given by the support team ends, and I get the same answer that the amount will be reflected in a week.

Under no circumstances any refund should take more than...

Dear sir,
I have booked a ticket from TRAVOLOOK Mangalore to Chennai two ways and I have cancelled it approved by Travolook on 14 june 2022 . Till the date have not received my money and they are telling within 24 hrs or 72 hrs credited to account now 3 month over still the same story going on kindly take necessary action for this thanks....

REF[protected]

So many times mail and call but always reply 24-48 hours amount will be credited in your account but 3 months completed till not rcvd amount...

It's been 40 days since the booking date.i booked the ticket and I revised a call after 2 3 hours saying that the ticket has been cancelled and the refund will be given.But even after multiple followups refund is not yet given and the customer care is hopeless..None of the customer support email ID's are valid....

Https://theprint.in/india/one-arrested-for-duping-around-90-on-pretext-of-bookin...⇄

I have not received my money for the flight cancellation done about 3 months ago. I was supposed to receive a complete money back as the booking could not be confirmed but the money was deducted.
Just read the above article that one person has been arrested who was duping people under travolook.in
Is this...

I booked a flight ticket on 14.2.2022 from Travolook website and they cancelled the ticket after the money got deducted from credit card saying the fare difference. They said the amount 4616/- will be refunded in to 3 to 5 working days. But after so many calls and sending emails the amount has not been refunded till date. The cancellation reference is REF[protected]...

I have booked ticket ref[protected] but ticket is cancelled.
And I have received below email saying you will get refund but it is almost one month and I have not received any refund.

I am calling daily to customer care for refund & I get same answer saying u will get money back.
But still I haven’t got any money.

If my refund is not happening I will go to CUSTOMER CARE and file case against Fraud.br...

I had booked a flight ticket through Travolook.in and the booking was cancelled from Travolook side.

The refund amount for the same is not yet credited to my original payment source.

Booking Details:
Confirmation Id: REF40799687
Passenger name: Sourabh Banerjee
Booking Amount: Rs. 7095

Kindly look into the matter and let me know the status of the refund as it's not showing...

I booked tickets on 6 july for to and forth and journey from Nagpur to Bombay . I was told my tickets were cancelled and my refund wasn't processed.
Reference number: REF[protected]

Can you please help me, get this refund.
The amount is 11, 321.
Regards
Kalyani
kalyani.[protected]@gmail.com...

I had tried to book a ticket on 11th may .Money was deducted but i got a message that :
"Your Booking is Cancelled with travolook.in :REF[protected]
Your booking is Cancelled due to fare expiration."

Since then i have called their customer at least 10 times and exchanged emails as many number of times. each time response is that :

" We would like to inform you that the refund will be initiated and...