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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
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Travolook reviews & complaints page 62

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A
Alisha Jena
Jul 6, 2021
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I have booked my ticket from lucknow to bhubneswar. But they didn't give me my reference id number... One email I received which is regarding failed payment.. But another payment I received within 5 min saying the payment is successful. I don't know what's the actual status of my flight as they did not send me the reference number and I'd also.. Please help me
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    Sujit Tanpure
    Jul 6, 2021
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    Address: At- Waghacha Akhada, Po- Rahuri, Teh -Rahuri, Dost -Ahmednagar
    Website: consumercomplaints.in

    I had book my ticket in travolook
    They had diducted my amount rs 7171
    After few minute they call back and say your flight is cancelled and I can refund you in 24hrs
    But complition of 1 months they do not refund my amount
    I call in customer care they give answer your refund transfer in your travolook wallet
    I request 1july plz send in my account they answer me ok I will try to send in next Monday.
    6 July today I call in customer care they give answer I am not refund in your account I had already refund in your travolook wallet
    There is what policy, customer refund not send in his account but send travolook wallet
    My request is to send my refund in my account.
    Jul 06, 2021
    Updated by Sujit Tanpure
    I had book my ticket in travolook
    They had diducted my amount rs 7171
    After few minute they call back and say your flight is cancelled and I can refund you in 24hrs
    But complition of 1 months they do not refund my amount
    I call in customer care they give answer your refund transfer in your travolook wallet
    I request 1july plz send in my account they answer me ok I will try to send in next Monday.
    6 July today I call in customer care they give answer I am not refund in your account I had already refund in your travolook wallet
    There is what policy, customer refund not send in his account but send travolook wallet
    My request is to send my refund in my account
    Jul 06, 2021
    Updated by Sujit Tanpure
    I request to refund my amount in my account
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      P
      PTewary
      Jul 6, 2021
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      Website: www.travolook.in/?utm_source=google&utm_medium=cpc&utm_campaign=brand_exact&gclid=CjwKCAjw_o-HBhAsEiwANqYhpzHKaLTmlLP3Y-3vJ09JiNk2ZTVoSnftjOMqI-utv0Y2MjC9kjD7lBoC3WUQAvD_BwE

      Hi, I booked ticket through travolook that was later cancelled but i haven't received refund for the same since past 35 days.They asked me to wait 10-15 days every time i called them and sometimes even the call was not connected.They do not reply to my mails.On checking the internet i found many reviews citing that they never refund the amount.
      Kindly help.
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        B
        bkmalani
        Jul 5, 2021
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        Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
        Website: www.travolook.in

        REF[protected]
        date 12 June
        Ticket booed from Hyderabad to Raipur was cancelled due to increase in price as told by agency representative . The amount is not yet refund.

        Contacted them through mails and calls many times and every time they say technical error in refund of money.
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          D
          DolenL
          Jul 4, 2021
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          Website: Travolook.in

          I booked a flight on 8th May 21 to travel from Imphal to Ranchi by Travolook.in under the reference ID no. REF[protected], PNR was not generated and ticket got cancelled after paying the amount. Contact Travolook customers care telephonically as well as E-mailed.They always promise to refund within 10-15 days however didn't refund.
          Request help me to refund the amount and save others traveller from such fraudulent activities.
          Regards

          Dolen
          Jul 04, 2021
          Updated by DolenL
          Not yet refund till date, complaint not resolved.
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            D
            DeyRahul94
            Jul 4, 2021
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            UPI FRAUD OF RS 4845/- Travolook is a website for flight booking, i made a booking through a friends UPI and the money was debited and a mail of booking in progress came, within few minutes another mail came that the booking had been canceled and the amount would be refunded without any timeline, when i called the toll free no [protected] they informed that the refund will be processed in 10-15 working days which is very high, i called the airline (Indigo) they confirmed that in case of cancellation they refund the amount within 48 hrs, also while asking for refund status or why it would take such long, multiple times on travolook's toll free no. they ask to be on hold and abruptly cut the call, this along with multiple similar complaints on online consumer forums concern me if i would get back my money on time (travelling due to urgent work and borrowed this amount for urgent purpose only which is now gone)
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              J
              jyothi charupalli
              Jul 3, 2021
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              Hi,

              I booked flight on June 22nd 2021 to travel on June 26th 2021 from Vijayawada to Bangalore .Money got deducted from my bank account and flight booking was not confirmed.i got a mail saying booking was cancelled due to fare expiration . Immediately I got a call from travolook saying money will be credited with in 10-15 days I called them after 10days they told me it will take another 1 week.this is fraudulent website don't seem like they are going to refund my money please help me to get my amount refunded back
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                A
                Akm111
                Jul 2, 2021
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                I booked air ticket on 5june, but due to some issue they cancelled my ticket and mailed me it will reflect in Ur account after 10, days; it's been a month and I had not received my refund. Also not responding over complaints and call.
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                  A
                  Ashok agra
                  from Jalalpur, Gujarat
                  Jul 2, 2021
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                  Address: Burhanpur

                  I booked a flight ticket on 12 June . But due to some hire increase tickets not booked. Travolook rec'd payment from me. But till today 2july 2021 they not refund me any amount. So many time I complained on his website . But daily rec'd only one answer your refund in process plz wait. So I want to solve this problem n plz pressure him to give my refund soon
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                    D
                    dozco
                    Jul 2, 2021
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                    Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008.
                    Website: www.travolook.in

                    I booked Air ticket with travolook on 23.03.2021 for Vizag to hyd for 26.05.2021 and return ticket for 06.04.2021. I initiate for cancellation of ticket on 24.04.2021 to travolook and same has been confirm by them by mail that your ticket has been cancelled, however i started getting indigo air line confirm ticket message for boarding scheduled just before the schedule departure, when i approached to indigo airlines and asked how i getting message for boarding with reminder when i already initiated to cancel ticket with travolook, they said that your ticket has not been cancelled by travolook, then i immeditely asked the air lines to cancel the booking and air line confirmed that refund will be sent to Travolook and you can claim from them, however travolook confirm that you will not get refund as it is not refundable.
                    • When i requested to cancel the ticket with travolook more than month before why the ticket was not cancelled by them, we already have mail proof.
                    • If re-fund was not available how indigo has confirmed that refund will be sent to travolook and you can claim the same from them.
                    Please look into the matter . Thanking you.

                    srinivas rao
                    +3 photos
                    Jul 02, 2021
                    Updated by dozco
                    please look into this
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                      D
                      dozco
                      Jul 1, 2021
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                      Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008. Phone No : 0124-643-4800. Toll Free No : 1800-102-8147
                      Website: www.travolook.in

                      I initiated for booking on 22.03.2021 for Air ticket travelling from Vizag to Hyd for 26.05.2021 and return ticket 04.06.2021 with TRAVOLOOK after booking my amount of Rs.13902 have been deducted from account however i got a call from Travolook that your booking has been cancelled by Travolook due to fare expiration and refund will be given in 15 working days after regular mail and toll free we get hardly reply from them and still we did not get refund amount. We request you to please check and get the refund .

                      Agency - Travolook
                      Mail - [protected]@travolook.in
                      Toll free[protected]

                      Details of ticket.
                      1) Reference no -REF[protected]

                      Attached - Booking cancel ticket by Travolook and confirmation of refund by them, all copies attached for your reference.
                      +4 photos
                      Jul 01, 2021
                      Updated by dozco
                      Please do the needful sir.
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                        Dipanjali Dey
                        Jul 1, 2021
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                        Address: Guwahati
                        Website: Travolook

                        On 30/06/2021 i have booked a tickt for my friend, but after the payment amount got deducted from my a/c but ticket got cancelled..Their called from their customer care no also, even they said that refund amount will be credited. while booking the ticket it was showing refundable, but when i recieved the cancellation mail their it was mentioned that their is no refund policies.

                        I want a clear suggestion and clear answer bcz i hv not cancelled the ticket, its cancelled from the company its self.Either refund the amound or reschedule the date
                        +2 photos
                        write online complaint on www.consumerhelpline.gov.in. I lodge the compliant its work
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                          Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                          Website: www.travolook.in

                          I booked a flight ticket from Kolkata to Bangalore on 27th May, 2021. Immediately after the booking I received a mail saying my booking has been cancelled due to operational reasons. They promised I will get a full refund. It has been more than a month now and I haven't received any refund. I have called the customer care almost 20 times. everytime they say they will give the money but they don't. I have sent them so many mails they don't...
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                          singhalaru
                          Jun 30, 2021
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                          Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                          Website: travolook.in

                          I had made flight booking with this Company on February 26, 2021 and March 05, 2021, which was cancelled by them at the time of booking itself due to fare issues and refund was processed. Initially they said they will take 45 working days for refund to get processed, after that every time i called they said within 5 - 7 working days it will happen. Its been 4 months now i have not received refund of my money.
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                            Sampathkumar131985
                            Jun 29, 2021
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                            I have booked flight ticket in travolook on May 12th travolook team said that flight cancelled and refund amount will be process on 10 to 15days but still not credit amount after few more days come to know that fraud company am request to all please don't use this website and loss your money like me.
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                              D
                              Deepu ranjna
                              from Kolkata, West Bengal
                              Jun 29, 2021
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                              I booked a ticket from travolook from BAGDOGRA to Delhi on 27 March 2021 and not booked and amount deducted from my account and travolook says amount refund in 10 to 15 days but till date amount is not refunded.
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                                RMyy
                                Jun 29, 2021
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                                Booked a flight with amount Rs.3787 and money got deducted but received a mail saying BOOKING cancelled " Your booking is Cancelled due to fare expiration". One of their executive called and informed booking cancelled due to fare expiration and money refund will be done in 10 to 15 days.

                                Tried to reach them through calls and mails but no response.
                                Please help.
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                                  tomar786
                                  Jun 29, 2021
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                                  Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19, Gurgaon, Haryana - 122008
                                  Website: travolook.in

                                  Myself Parveen Tomar from Gurgaon, I booked a ticket on[protected] from Delhi to Varanshi in Go Air G8 1404. But after 2-3 min my Booking is Cancelled with travolook.in: REF[protected]
                                  After this one girl call me and said you amount will be refund within 15-20 days.
                                  But actual problem is that they are doing same with all peoples everyday and make huge money. I read all reviews about travolook and they are doing same with all their client
                                  So I request you to please take an action against them as soon as possible and refund my money
                                  I will be very thankful to you

                                  Thank you
                                  Parveen Tomar
                                  [protected]
                                  +2 photos
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                                    A
                                    Abhishek kushwaha 1997
                                    Jun 29, 2021
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                                    Website: Travolook

                                    I've booked tickets on 1st of April and after booking they cancelled the ticket and said amount will be refunded within 10-15 working days but its been 3 months I've not received my money yet. If you call them they will tell same story merchant issue sir.
                                    +1 photos
                                    Jun 29, 2021
                                    Updated by Abhishek kushwaha 1997
                                    I've booked tickets on 1st of April and after booking they cancelled the ticket and said amount will be refunded within 10-15 working days but its been 3 months I've not received my money yet. If you call them they will tell same story merchant issue sir.

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                                      S
                                      Sugandha8
                                      Jun 29, 2021
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                                      Website: Travolook

                                      Not giving refunds back
                                      dear sir my order is 5478
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