Claimed

Travolook Complaints & Reviews

1
Updated: Dec 9, 2024
Complaints 1522
Resolved
79
Unresolved
1443
Contacts

File a complaint to Travolook

Having problems with Travolook?

File a complaint and get it resolved by Travolook customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Travolook reviews & complaints page 62

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SavajaniKunjan
Jul 7, 2021
Report
Copy

Booked flight with Travolook.in REF ID: REF[protected]. Transaction Id:[protected]. They are not refunding my amount. They have cancelled my ticket on their own. Please help me to get my refund back. Transaction amount is Rs: 4173
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    MARIA SAJIMON
    Jul 7, 2021
    Report
    Copy

    Website: www.travolook.in

    I tried to book a round trip through their site after seeing a convincing amount of discount and I booked the flights that charges 8k. It was fr Kochi to Chennai and I made the booking on June 11th. Soon after I transferred the money, I received call from their representatives saying that the flight charge has increased and I need to pay additional money to confirm it. I didn't go ahead with their deal and asked for the refund. Initially, they told me that it will take maximum of 7 days. I called them again after 10 days and mailed a complaint too. I got a descent reply saying that the refund will be credited within 15 days to the maximum and I was waiting patiently as everyday checking for any updates. It has been 26 days and I didn't get my money back. Today I called them again and they were again asking me to wait for another 5 days. They are trapping people by fake testimonials and keeping others money for more than a month without giving them any interest. If they could trap minimum of 50 people like this by offering interesting offers they can keep lakhs of money without paying any interest. Its better to go for some public pocket picking
    rather than using others money for free of cost. I asked them to pay back the interest for the money they are keeping for free. I have seen many similar complaints registered online but no authority is taking action against this agency yet
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jitendar Jain
      Jul 7, 2021
      Report
      Copy

      Website: Travolook

      I have booked tickets in travo look but it got cancelled and they have not been refunded my money till now
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Alisha Jena
        Jul 6, 2021
        Report
        Copy

        I have booked my ticket from lucknow to bhubneswar. But they didn't give me my reference id number... One email I received which is regarding failed payment.. But another payment I received within 5 min saying the payment is successful. I don't know what's the actual status of my flight as they did not send me the reference number and I'd also.. Please help me
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sujit Tanpure
          Jul 6, 2021
          Report
          Copy

          Address: At- Waghacha Akhada, Po- Rahuri, Teh -Rahuri, Dost -Ahmednagar
          Website: consumercomplaints.in

          I had book my ticket in travolook
          They had diducted my amount rs 7171
          After few minute they call back and say your flight is cancelled and I can refund you in 24hrs
          But complition of 1 months they do not refund my amount
          I call in customer care they give answer your refund transfer in your travolook wallet
          I request 1july plz send in my account they answer me ok I will try to send in next Monday.
          6 July today I call in customer care they give answer I am not refund in your account I had already refund in your travolook wallet
          There is what policy, customer refund not send in his account but send travolook wallet
          My request is to send my refund in my account.
          Jul 06, 2021
          Updated by Sujit Tanpure
          I had book my ticket in travolook
          They had diducted my amount rs 7171
          After few minute they call back and say your flight is cancelled and I can refund you in 24hrs
          But complition of 1 months they do not refund my amount
          I call in customer care they give answer your refund transfer in your travolook wallet
          I request 1july plz send in my account they answer me ok I will try to send in next Monday.
          6 July today I call in customer care they give answer I am not refund in your account I had already refund in your travolook wallet
          There is what policy, customer refund not send in his account but send travolook wallet
          My request is to send my refund in my account
          Jul 06, 2021
          Updated by Sujit Tanpure
          I request to refund my amount in my account
          Helpful
          4 other people found this review helpful
          4 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PTewary
            Jul 6, 2021
            Report
            Copy

            Website: www.travolook.in/?utm_source=google&utm_medium=cpc&utm_campaign=brand_exact&gclid=CjwKCAjw_o-HBhAsEiwANqYhpzHKaLTmlLP3Y-3vJ09JiNk2ZTVoSnftjOMqI-utv0Y2MjC9kjD7lBoC3WUQAvD_BwE

            Hi, I booked ticket through travolook that was later cancelled but i haven't received refund for the same since past 35 days.They asked me to wait 10-15 days every time i called them and sometimes even the call was not connected.They do not reply to my mails.On checking the internet i found many reviews citing that they never refund the amount.
            Kindly help.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              bkmalani
              Jul 5, 2021
              Report
              Copy

              Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
              Website: www.travolook.in

              REF[protected]
              date 12 June
              Ticket booed from Hyderabad to Raipur was cancelled due to increase in price as told by agency representative . The amount is not yet refund.

              Contacted them through mails and calls many times and every time they say technical error in refund of money.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                DolenL
                Jul 4, 2021
                Report
                Copy

                Website: Travolook.in

                I booked a flight on 8th May 21 to travel from Imphal to Ranchi by Travolook.in under the reference ID no. REF[protected], PNR was not generated and ticket got cancelled after paying the amount. Contact Travolook customers care telephonically as well as E-mailed.They always promise to refund within 10-15 days however didn't refund.
                Request help me to refund the amount and save others traveller from such fraudulent activities.
                Regards

                Dolen
                Jul 04, 2021
                Updated by DolenL
                Not yet refund till date, complaint not resolved.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  DeyRahul94
                  Jul 4, 2021
                  Report
                  Copy

                  UPI FRAUD OF RS 4845/- Travolook is a website for flight booking, i made a booking through a friends UPI and the money was debited and a mail of booking in progress came, within few minutes another mail came that the booking had been canceled and the amount would be refunded without any timeline, when i called the toll free no [protected] they informed that the refund will be processed in 10-15 working days which is very high, i called the airline (Indigo) they confirmed that in case of cancellation they refund the amount within 48 hrs, also while asking for refund status or why it would take such long, multiple times on travolook's toll free no. they ask to be on hold and abruptly cut the call, this along with multiple similar complaints on online consumer forums concern me if i would get back my money on time (travelling due to urgent work and borrowed this amount for urgent purpose only which is now gone)
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jyothi charupalli
                    Jul 3, 2021
                    Report
                    Copy

                    Hi,

                    I booked flight on June 22nd 2021 to travel on June 26th 2021 from Vijayawada to Bangalore .Money got deducted from my bank account and flight booking was not confirmed.i got a mail saying booking was cancelled due to fare expiration . Immediately I got a call from travolook saying money will be credited with in 10-15 days I called them after 10days they told me it will take another 1 week.this is fraudulent website don't seem like they are going to refund my money please help me to get my amount refunded back
                    Helpful
                    3 other people found this review helpful
                    3 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akm111
                      Jul 2, 2021
                      Report
                      Copy

                      I booked air ticket on 5june, but due to some issue they cancelled my ticket and mailed me it will reflect in Ur account after 10, days; it's been a month and I had not received my refund. Also not responding over complaints and call.
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ashok agra
                        from Jalalpur, Gujarat
                        Jul 2, 2021
                        Report
                        Copy

                        Address: Burhanpur

                        I booked a flight ticket on 12 June . But due to some hire increase tickets not booked. Travolook rec'd payment from me. But till today 2july 2021 they not refund me any amount. So many time I complained on his website . But daily rec'd only one answer your refund in process plz wait. So I want to solve this problem n plz pressure him to give my refund soon
                        Helpful
                        4 other people found this review helpful
                        4 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dozco
                          Jul 2, 2021
                          Report
                          Copy

                          Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008.
                          Website: www.travolook.in

                          I booked Air ticket with travolook on 23.03.2021 for Vizag to hyd for 26.05.2021 and return ticket for 06.04.2021. I initiate for cancellation of ticket on 24.04.2021 to travolook and same has been confirm by them by mail that your ticket has been cancelled, however i started getting indigo air line confirm ticket message for boarding scheduled just before the schedule departure, when i approached to indigo airlines and asked how i getting message for boarding with reminder when i already initiated to cancel ticket with travolook, they said that your ticket has not been cancelled by travolook, then i immeditely asked the air lines to cancel the booking and air line confirmed that refund will be sent to Travolook and you can claim from them, however travolook confirm that you will not get refund as it is not refundable.
                          • When i requested to cancel the ticket with travolook more than month before why the ticket was not cancelled by them, we already have mail proof.
                          • If re-fund was not available how indigo has confirmed that refund will be sent to travolook and you can claim the same from them.
                          Please look into the matter . Thanking you.

                          srinivas rao
                          Jul 02, 2021
                          Updated by dozco
                          please look into this
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            dozco
                            Jul 1, 2021
                            Report
                            Copy

                            Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008. Phone No : 0124-643-4800. Toll Free No : 1800-102-8147
                            Website: www.travolook.in

                            I initiated for booking on 22.03.2021 for Air ticket travelling from Vizag to Hyd for 26.05.2021 and return ticket 04.06.2021 with TRAVOLOOK after booking my amount of Rs.13902 have been deducted from account however i got a call from Travolook that your booking has been cancelled by Travolook due to fare expiration and refund will be given in 15 working days after regular mail and toll free we get hardly reply from them and still we did not get refund amount. We request you to please check and get the refund .

                            Agency - Travolook
                            Mail - [protected]@travolook.in
                            Toll free[protected]

                            Details of ticket.
                            1) Reference no -REF[protected]

                            Attached - Booking cancel ticket by Travolook and confirmation of refund by them, all copies attached for your reference.
                            Jul 01, 2021
                            Updated by dozco
                            Please do the needful sir.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dipanjali Dey
                              Jul 1, 2021
                              Report
                              Copy

                              Address: Guwahati
                              Website: Travolook

                              On 30/06/2021 i have booked a tickt for my friend, but after the payment amount got deducted from my a/c but ticket got cancelled..Their called from their customer care no also, even they said that refund amount will be credited. while booking the ticket it was showing refundable, but when i recieved the cancellation mail their it was mentioned that their is no refund policies.

                              I want a clear suggestion and clear answer bcz i hv not cancelled the ticket, its cancelled from the company its self.Either refund the amound or reschedule the date
                              write online complaint on www.consumerhelpline.gov.in. I lodge the compliant its work
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                singhalaru
                                Jun 30, 2021
                                Report
                                Copy

                                Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                                Website: travolook.in

                                I had made flight booking with this Company on February 26, 2021 and March 05, 2021, which was cancelled by them at the time of booking itself due to fare issues and refund was processed. Initially they said they will take 45 working days for refund to get processed, after that every time i called they said within 5 - 7 working days it will happen. Its been 4 months now i have not received refund of my money.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sampathkumar131985
                                  Jun 29, 2021
                                  Report
                                  Copy

                                  I have booked flight ticket in travolook on May 12th travolook team said that flight cancelled and refund amount will be process on 10 to 15days but still not credit amount after few more days come to know that fraud company am request to all please don't use this website and loss your money like me.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deepu ranjna
                                    from Kolkata, West Bengal
                                    Jun 29, 2021
                                    Report
                                    Copy

                                    I booked a ticket from travolook from BAGDOGRA to Delhi on 27 March 2021 and not booked and amount deducted from my account and travolook says amount refund in 10 to 15 days but till date amount is not refunded.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      RMyy
                                      Jun 29, 2021
                                      Report
                                      Copy

                                      Booked a flight with amount Rs.3787 and money got deducted but received a mail saying BOOKING cancelled " Your booking is Cancelled due to fare expiration". One of their executive called and informed booking cancelled due to fare expiration and money refund will be done in 10 to 15 days.

                                      Tried to reach them through calls and mails but no response.
                                      Please help.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        tomar786
                                        Jun 29, 2021
                                        Report
                                        Copy

                                        Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19, Gurgaon, Haryana - 122008
                                        Website: travolook.in

                                        Myself Parveen Tomar from Gurgaon, I booked a ticket on[protected] from Delhi to Varanshi in Go Air G8 1404. But after 2-3 min my Booking is Cancelled with travolook.in: REF[protected]
                                        After this one girl call me and said you amount will be refund within 15-20 days.
                                        But actual problem is that they are doing same with all peoples everyday and make huge money. I read all reviews about travolook and they are doing same with all their client
                                        So I request you to please take an action against them as soon as possible and refund my money
                                        I will be very thankful to you

                                        Thank you
                                        Parveen Tomar
                                        [protected]
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit