Treasure Haul Online/flipkart Seller — Moto G 60 Damaged Screen

Address:Bangalore
Website:Flipkart

I purchased Moto G 60 on Flipkart. I received the product on 4 th April. I opened the package and found that the screen was cracked. Therefore I raised an return and exchange request on the same day. My request was rejected by the seller Treasure Haul Online on 5 th April. I raised request for the 3 times which was again rejected. I raised request for the fourth time which is yet to give a resolution. I am getting no help from Flipkart. How I am supposed to accept a damaged product after paying 17000. This is a total case of cheating. No one is listening to my pleas. I request a strict action by exchanging my phone or refund my money back. I don't want this phone. I request to provide me a resolution against this seller.
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hello Shruti Barman,
no worry pls go to consumer forum and raise a complaint legally
You can go to Motorola service centre and resolve this as they have 1 year warranty on all mobiles. I know this is the worst case but it is worth than waiting for the seller who doesn't respond...

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    Bangalore
    India
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