Trueway Cargo Movers And Packers — Mismanagement and not paid for damaged good during house shifting

Address: G-118, VIJAYA CHOWK, LAXMI NAGAR, DELHI-110092

Website: www.truewaypackers.in

As appointed Trueway Cargo Mover and Packers G-118, Vijay Chowk, Laxmi Nagar, Delhi-110092 Phone No. [protected] for shifting from Sukhi Ram Park, Uttam Nagar to Sainik Nagar, Uttam Nagar. Previously quoted 8000/- inclusive of all the things mentioned in their document as per whatsapp communications. I have booked the Movers & Packers on 30th September 2024. The staffs are very rude as well as the managerial team Manish[protected] and the owner Vipin Singh[protected]. They have quoted for Rs.8000- all inclusive. But during the transportation Manish sent the bill with 18% GST applied which I was unaware. This is harassment and forced to pay me 18% GST. GST should be given to Government, but the concerned person should convey the message before finalizing the same. Any way I have paid it through IMPS. During transportation 2 Tube lights got broken, Iron Almirah got Damage, Wooden Almirah got scratches including mirror broken (Which I literally got repaired from local shop for Rs.3900/- and my double-sided bed got broken as they have kept weighted materials in the wooden plank for which the plank gets damaged and broken. I have hired a local carpenter to repair both of the plies of the wooden bed, and it costs Rs.4500/- to repair the same. I have already talked to the Manish, they are denying paying my damage expenses and threating in dire consequences. 2 Tub lights (250/- each of 2 tube lights Rs.500) + 3900 + 4500 the cost goes up to Rs.8900. Whereas I have already paid the company Rs.9, 440/- with GST. Please do the needful to get my compensation against damage