Tuareg Marketing Pvt. Ltd — Refused repair/replace Motor during Warranty period

Address:

Khasra No. 154, 1092,1189, Bhalswa Village, Bhalswa, North West Delhi, Delhi – 110033 Email : [email protected] , [email protected]

From: Sri Alik Bhattacharjee
44, Bindubasini Road,
P.O. Bhatpara
Dist. 24 Pgs. North
West Bengal
Mo.[protected]
Email: [protected]@yahoo.com
To
The MD & CEO,
Tuareg Marketing Pvt. Ltd.
Khasra No. 154, 1092, 1189, Bhalswa Village,
Bhalswa, North West Delhi, Delhi – 110033
Email : [protected]@inalsa.co.in, [protected]@inalsa.co.in
Sub.: Refusal of Repair/Replacement defective Motor of
INALSE Cooker Hood ZYLO 60 BK Chimney within
The warranty Period of 2 years, request your kind
intervention of:
Ref.;1. Product : Cooker Hood, Model ZYLO60 BK
Serial No.TMG 20080488,
Date of Purchase 13/04/2021 (14/04/2021),
Invoice No.SCCE-11071 WBSCCE 10042122
Dealer : ASSPL-Amazon Seller ServicesPvt.Ltd.
Amazon Retail IndiaPvt.Ltd.
Supplied by Cloudtail India Pvt. Ltd. Amta Industrial Park.
2. Service Request No. WEB[protected]
Sir,
As per above Ref. I have purchased the above mentioned Chimney on 13/04/2021 ( 14/04/2021), unfortunate the motor of the said chimney has become out of order and found dead.
I have requested vide above service request No. to repair/replace the said Motor. Accordingly your technician from Kolkata Mr. Parekh contacted me over to my Mo. No. and as per his request I have forwarded all the documents like Warrenty Card, Invoice, Dealers Card etc. to his WhattsApps No.[protected] as asked.
But, the technician refused to repair/replace .
Please look into the matter to repair/replace the said motor at earliest.
Dated: 18/03/2021 Yours faithfylly,
Alik Bhattacharjee