[Resolved]  TV Teleshopping — 5-in-1 Velvet Sofa not dispatched even after 2 weeks

Address:

Hyderabad, Andhra Pradesh

I brought the 5-in-1 Velvet Sofa here: http://www.tvteleshopping.com/velvet_5_in_1_sofa The order was placed 2 weeks ago and so far no response came from company and no one called me. I called a week ago and they said the order is not there but they will ship it and I will receive in 2-4 days. This was mentioned through the mail id as well: [protected]@tvteleshopping.com. Today I call, 2 weeks later, and they say the order will be dispatched on Monday. There is no proper way to follow this up and I have to wait for another 2 weeks I guess. How to resolve this?