Tvs Credit Finance Services — noc and technical issues at last payment

Address: Bhopal, Madhya Pradesh, 462003

My last monthly payment not deducted on 7 October 2018 not due to insufficient balance but because of technical issues of tvs credits. which may be almost in many cases . After all I contacted the tvs credit team and 2 agents get the due amount by cash on 18th October. After it till now 20th december 2018 I don't receive the n.o.c but got charged 430rs. for making bounce.
Now, whom should I complaint against this scam because nobody is taking responsible for this and I had to pay 430rs. unnecessary for n.o.c which is not my fault.
Loan amount:- 2668.00
Balance on 7/10/2018:- 2993.00

Name:-Vishnu devarshi nair
Mob no:-[protected]
Email id:- [protected]@gmail.com
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    Tvs Credit Finance Services
    Bhopal
    Madhya Pradesh
    India
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