Twid — Cashback not credited

Address:

1st Floor, Indiqube Coral, DOS Colony, Jeevan Bima Nagar, Bengaluru, Karnataka 560075

Hi,

I purchased a phone from Samsung.com/in on 18 October, 2023 which was product was delivered on 20 October, 2023. I selected Twid Pay Rewards as my payment option while making payment as it promised a cashaback of Flat 10% on the transaction (₹33, 319.00) = ₹3, 331.9 (offer link is attached hereinafter). Lately, I have been trying making payments from Twid pay to numerous merchants, but I could not find any Twid Pay wallet cashback which can be used for any payments including Samsung.com/in.

I have reached out to Twid Pay on their website, but haven't heard from them yet.

I would request you to please add cashback in my account.

Thank you very much,
Rohan

P.S

Offer link: https://images.samsung.com/is/content/samsung/assets/in/tnc/twid-oct2023.pdf