Tyre On Wheels — Product Supplied Not As per Order - All Terrain Tyres

Address:	643218
Website:	TyreOnWheels.com

On 11th Nov 2015 I had placed an order for 4 No's of All Terrain tyres for my Scorpio on Tyre on Wheels. I made the full payment for this order bearing number TOW14579Nov87959. A copy of my order is duly attached. On 30th Nov 2015 these 4 tyres were delivered to me. However, on checking the tyres the following day, I was shocked to find against my order for FT 7 Tubeless ALL TERRAIN tyres I was supplied FT 7 Highway tyres that did not suit my requirement. On 1st Dec 2015 I sent an email to Tyre on Wheels on their email id '[protected]@tyreonwheels.com' providing all details, including the image and technical details of tyres ordered and images of tyres actually received. There was no response to this email and therefore I once again sent a reminder email on4th Dec 2015 asking them to take back the tyres that was wrongly supplied and to supply the correct tyres orderd. Till date there has been no action on the part of the seller to replace these tyres and nor have they even bothered to respond to my emails. I am now left with tyres I do not need and the supplier has collected 100% payment for the 4 tyres wrongly supplied.