Ulltimate Travels Pvt. Ltd — Fraud travel agents

Address: New Delhi, Delhi

I booked a Tour Package for Amarnath for myself on 31st July 2015 which was meant for travel on 1st Aug 2015. Before booking I called their office and cleared everything including all the details and they told me that the price will be INR 10, 500 inclusive of all for Srinagar- Amarnath- Srinagar trip. I asked them mode of payment and they directed me to one of their other websites where I made the payment of 10, 500. After making the payment I called them again to check and see if everything is good so that I can go ahead and book my flight tickets from Delhi to Srinagar. They confirmed and said, “You can book your flight tickets and send them to us, ” and I did the same. Everything was good till this point, very pleasant. Then I called them again to confirm everything including my pickup and helicopter tickets. And that’s when the person gave me a different number and asked me to call that number and talk to “Rupali”, who is the owner. I asked him the reason for that and he said that she just needs to confirm a few things. SHE TOLD ME THAT I HAVE TO PAY 5000 EXTRA IN ORDER TO PROCEED ELSE SHE CAN ISSUE ME A REFUND AND I’LL GET THE MONEY BACK WITHIN 5-7 BUSINESS DAYS. THEY TOLD ME THIS AFTER I BOOKED MY FLIGHT TICKETS (WHICH WERE NON-REFUNDABLE) FOR INR 8200. So, as you can see I had no option but to agree. This is where I lost INR 5000 Then they told me that I need medical certificate to which I told them that they should have told me this before booking and they said that the will arrange it for me at Srinagar Airport. NEVER HAPPENED. I ended up paying INR 1000 in Baltal to get that as without it you cant travel. According to their itinerary, sightseeing is included but again I paid INR 1500 extra for that. So basically I ended up paying INR 7500 extra for no reason, else I would have lost INR 8000 for my flight tickets. So they know very well how to put someone on spot and extort money from them. Mind it in hotel also I got the WORST POSSIBLE ROOM. IT WAS LITERALLY UNDER THE STAIRS. I enquired about everything there and found out that in reality all this would have costed me even less than INR10k had I been a little careful. SO GUYS PLEASE BE AWARE OF SUCH AGENTS.