Underwearking — Wrong order

Order on 14th July received on 19th July
Set of 4 Men's hiking athletic shorts as advertised
Order no. SUW29128
Ordered set of 4 shorts. Got set of 2 useless low quality cheap (maybe used) blue jeans. I was not in the home so my mom received the package and made the payment.
I mailed them about the issue at [protected]@gmail.com but didn't receive any response from the team.
Please help me to get my money back or the right order.
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Then you return the product??

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