Unknown Deduction — Unknown deduction for last few months

Hi icici team,

I want to inform you that From last 3-4 month I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

Also I have dropped mail to "[protected]@icicibank.com" but no response. I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.

13 Nov '23
NACH_AD_RTN_CHRG~Of Bnk BFLo~02SEP23~847
531.79 Dr
13 Nov '23
NACH_AD_RTN_CHRG~Of Bnk BFLo~03OCT23~0d9
580.01 Dr
13 Nov '23
NACH_AD_RTN_CHRG~Of Bnk BFLo~03OCT23~d5b
589.99 Dr
13 Nov '23
NACH_AD_RTN_CHRG~Of Bnk BFLo~02NOV23~6f5
590.00 Dr
13 Nov '23
NACH_AD_RTN_CHRG~Of Bnk BFLo~02NOV23~855

Other Details:-
Name:- Ashish shakya
Contact no:- [protected]
A/C no[protected]
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    Unknown Deduction
    India
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