Up Scholarship — Scholarship not received due to 10 board data blocked

Respected Sir,
My name is Vishal Sengar and currently I am pursuing B. Tech at University of Allahabad .I have qualified my 10th and 12th from CBSE board. I had applied for UP scholarship and my registration number is [[protected]] I have already submitted all the required documents including 10th and 12th marksheet as hardcopy in college and also electronically on the website during application process. But now my scholarship status is showing as Blocked because 10 board other then up, cbse and icsc.My board is AMU board and it is registered with up scholarship. So they should get the data.
I belong to a lower middle class family and scholarship is needed to continue my higher studies. But at this point I am totally stuck and I have no idea that what should I do now to get this problem resolved.
I request you to look into the matter and get it resolved as soon as possible so, I can get scholarship and continue my studies.
Looking forward for positive response from your side.
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