[Resolved]  Urbnworld — Did not refund back my amount

Address: Acetron Tech Ventures, Gala No-112, First Floor, Rajprapha Ind. Enclave, Vasai Palghar, Vasai East, Vasai Virar, Palghar, Maharashtra - 401208, India.
Website: urbnworld.com

Website - https://urbnworld.com/
I order a 10000 mAh Compact MagTag Wireless Power Bank - Black for ₹ 1699/- on August 25, 2025, at 8:19 am. From that day on, which I ordered, they have not dispatched my order for 1 week, and on the 2nd of September, 2025, I canceled my order. For that, they sent an email to me on Sep 2, 2025, at 3:50 PM, in which they informed me that they will look into my request and get back to me within 2 working days, but till now there is no reply from their side.
1. Ordered on August 25, 2025, at 8:19 am.
2. Product Name - 10000 mAh Compact MagTag Wireless Power Bank - Black.
3. Price—Rs. 2, 699 (paid through Gpay to [protected]@yesbank).
4. Blue Dart Tracking ID - [protected] (https://www.shiprocket.in/)
5. Order ID - 34113
6. Order Placed On 25 Aug 2025
7. Order Total ₹2699.00
8. Payment Method Prepaid
9. Name of The Buyer - Zubestar Kharbuki
10. Phone Number - +91-[protected]
11. Address - Urban Affairs Department, Lum Shyllong Building, Near SBI Secretariat., East Khasi Hills, Meghalaya - 793001, India
12. Cancel on - Sep 2, 2025.
Was this information helpful?
No (0)
Yes (0)
Sep 17, 2025
Complaint marked as Resolved 
Thank You.
Sep 15, 2025
Updated by zubestar
I cancelled my order, but my refund amount has not been credited to my bank account. Can you please resolve my issues?
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Acetron Tech Ventures, Gala No-112, First Floor, Rajprapha Ind. Enclave, Vasai Palghar, Vasai East, Vasai Virar, Palghar, Maharashtra - 401208, India.
    India
    File a Complaint