UttaraKhand Technical University — Behaviour

I went to this university to apply for transcript for my sister who had completed B.Pharm from this university. The guy who was sitting in Counter No. 11 was very rude. He just wasted my 2 days. First he said to me that you have to come after two days to submit the documents. Then when i came after 2 days he said me that why you didn't
submitted your documents when you came on first day. I replied that you have told me that i have to submit my documents after two days, he again bashed me for the same. After waiting for 1 hour he gave me the transcript.

I request to the concerned authorities that please teach him how to deal with peoples who come for their work in the university to ensure that no one face difficulty.
Also such people should be thrown from their post immediately.