Vahan Website — money deducted from account challan not generated nor money refunded

Address: Dhanbad, Jharkhand, 828116
Website: vahan

Sir,
i have made a payemnt of rs 24563 on vahan website on 30/04/19 for tax payment for vehicle no jh10at 3850, my money got deducted from bank but chalan not generated on site, i have send a mail on vahan heldesk and got a reply that money credited in govt treasury, i have to complaint manully to dto dhanbad for the refund, which i have done on may 24 but till date my refund not came to my account.

Please help me out my money got stuck .
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    Vahan Website
    Dhanbad
    Jharkhand
    India
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