Vasanth Enterprises, Indiranagar, Bangalore — indane gas cylinder refill

Address: Bangalore, Karnataka, 560038

This is to report on poor delivery of lpg gas refill by vasanth enterprises, indiranagar, bangalore. Eevery time, the delivery boy never delivers on time and this time also on the automated system it reported that against my booking for refill on 1st jan (Cash memo - [protected]), the agency has already delivered up to jan 2nd. The delivery boy also extorts money asking for 30-50 rs, as if this is his birthright. Fed up, my attempt to register a complaint with toll free no of indane was futile since the lady at the other end said server is "slow", so cant register. My attempts to call the distributor also was a failure since calls either unanswered or phone is dead. It is clear the delivery boy is giving the cylinder to some other interested parties probably at higher prices, though i have booked the cylinder on 1st jan (Booking reference - 435848). I find there is no one at indane responsibly attending to this serious issue of breach of service even though they ask us to take pledges on corruption and so on

Sreedhar
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From, Date : 07th February 2020
Place : Bangalore-560094
H. Gangamma,
No.74, AECS Layout,
4th Main, 2nd Stage,
Nagasheetyhalli,
BANGALORE-560094.

To,
The Manager,
M/s Mathru Gas Company,
Sanjaynagar Main Road,
BANGALORE-560094.

Respected Sir,

Sub: My Consumer No.603169
………..

Refer to the above subject matter, I wish to inform you that I had an LPG connection with IOCL vide LPG ID No.[protected] under M/s Vasanth Enterprises situated in Domlur during the year 1986 when we have shifted our residence from Srirrampuram to HAL Quarters & during that time we had applied for LPG connection with M/s Vasant Enterprises and the same has been alloted to us when we were in HAL quarters and before that we don’t have any LPG connection and we are using Kereosene stove for cooking purpose.

When we took the LPG connection from M/s Vasant Enterprises, we are using the same for nearly two years and later on when my daughter Smt. K. Jayashree had seperated from the family and later on we have moved to our own house at No.74, AECS Layout, 4th Main, 2nd Stage, Nagasheetyhalli, Bangalore-560094. At the time of shifting my residence, I have not approached the M/s Vasant Enterprises for shifting my connection and at the same time, when my daughter got seperated from family I had given my LPG connection to her for their household purpose and later on the connection got blocked and we don’t have any idea, how the connection got blocked. So, when we shifted our residence to my own house to the above said address and at that time, I was using kereson stove for cooking purpose and later on I had approached M/s Mathru Gas company and applied for New connection and subsequently they have given the connection and we are using the same connection till today.

In this connection, I wish to inform you that I neither I had received the subsidy amount nor I have cheated for having two connection for single use purpose.

Kindly do the needful & oblige.

Yours faithfully,

(GANGAMMA.H).
We had logged a gas leak complaint last night at 7 PM by calling 1906 .
Our provider is VASANT enterprises
Till no one has come and it is the worst ever
What is the use of calling it an emergency if its not acted upon ugently
There is not one proper number that can be reached at VASANT also
WORST SERVICE EVER

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