Velociti Promoters — 25,000 Booking Advance Refund Still Pending

Address: Sy no. 92/2, Neraganahalli Village, Kundana Hobli, Devanahalli Taluk, Neraganahalli, 562110, Karnataka, IN(Aurum Valley By Velociti)

Website: www.velocitirealestate.com

I am sharing my experience with Velociti Promoters LLP (formerly VCITI Promoters LLP) regarding a pending refund for a proposed plot booking at Aurum Valley, IVC Road, Devanahalli, Bengaluru.

On 18 August 2026, I paid ₹25, 000 towards the proposed booking of Plot No. 25 at Aurum Valley. Velociti acknowledged the payment by email and confirmed that the plot was reserved in my name, subject to completion of the initial payment formalities.

I subsequently decided not to proceed with the purchase and informed the sales representatives. I had not signed a booking form, agreement for sale or other purchase agreement.

Before making the payment, I had been told that if I decided not to proceed, the advance would be refunded within two working days.

Since cancelling, I have followed up repeatedly with the sales team. I was assured on multiple occasions that the refund would be processed. A representative also requested my bank details specifically for the refund, which I provided.

Despite these assurances and numerous follow-ups, I have still not received my ₹25, 000.

I also escalated the matter to the company's sales management because the representative who initially handled my booking has since left the company. I have not received a satisfactory resolution.

I made the payment in good faith and have given the company ample opportunity to resolve this directly. It is disappointing that a relatively small refund has required so many follow-ups.

I am requesting that Velociti Promoters LLP refund the full ₹25, 000 and confirm the resolution in writing.

I have retained the payment receipt, official email correspondence, cancellation communication and WhatsApp conversations documenting the follow-ups and refund assurances.

I am posting this account to document my experience and to help other prospective buyers ask the right questions about booking advances, cancellation terms and refund timelines before making payments.

Update from the company is welcome. I would be happy to update this post once the refund is received and the matter is resolved.