Vinayaka Mission University — yet not received provisional pass certificate

I am Rahul Dev Barman, passed m.Sc in math from vinayaka mission university in 2012 and I have applied for provisional pass certificate from this university before 2 month ago but unfortunately I have not received yet.My registration no is[protected].My contact no is [protected].
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Till now i have not received my certificates of master in social work msw

I have passed my MSW post graduation and also paid my fee at study center but till now i have not been received my certificate. can u guide me how to get my certificates
i wil mail you my details regarding my roll no and with id proff
thanks you sir

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