Vinita Traders — Wrong product received

Address:Chokiya mod Belthra road Ballia up 221715
Website:Vinita Traders

FIXC[protected]; Order#1263004; ref. invoice #:3024TS
On 20th Nov.2022, A wrong product haa been delivered against above Ref. My query is: Which is Vinita traders? where is my Order id? What is FIXC[protected]? What is Order#1263004? What is ref.invoice #3024TS?
A wrong product haa been delivered against above Ref. I want to return & refund.
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    Chokiya mod Belthra road Ballia up 221715
    India
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