Vip Nari — Sent poor quality product and now trying to scam me and not refunding me

Website: Vipnari.com

I placed an order after reading the return policies that mention that the product can be return within three days. Order no : 6060
I tried emailing them in 3 hrs of receiving the product, Now I am trying to reach them no one is responding. I got a number from Facebook, he asked me to message on another number the order details and Payment screenshot and now they asked to send some message on third number. Which sounds like a scam. I am mentioning all the number below:
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