Vipul Medcorp — Not getting any response more than 6 hours

Address:

Gautam Buddh Nagar, Uttar Pradesh

My i d number is [protected].

Metro hospital tpa desk send pre approval request to concern persons at 10:58 am today and tat is maximum 3 hours but not getting any response after more than 6:30 hours even done many follow ups through calls to customer care executive's and sending many mails to concerns personal.... Excilated matter to higher authority also.
And now customer care phones also not pick up.

My patient still in hospital... Please guide what's the legal processor for further action.

Regards,
Reetesh agarwal
[protected]