Vishal Mega Mart Complaints & Reviews

I purchased tandem steam iron from an outlet of Vmart in gumanpura where I initially confirmed the process of customer service before purchasing the iron...at that time the executive told me that if I face any issue with the product I have to bring it to v mart with the bill after that they will send email and get approval for the exchange of the product... But when it happened and I found a major fault in the product... the spayed in the iron for steaming was not working at all..And took it to Vmart .. the customer executive told me that it's working already I told him to demonstrate me that how is it working and then he started the iron inserted water in it and when he saw it's not working at all he told me that this is how it works... The water was just dripping down from the bottom of the iron and the executive(Bhuvnesh soni kotri kota vmart) was saying that this is how it sprays then I showed his a video from YouTube about the working of that iron... Then he went silent and told me to complain on the customer care number on the product box... This was the worst experience I ever faced in a Vmart outlet kindly provide me a solution and I want the refund of my purchase as it is just waste of my time and money... Kindly help..!!!

I want to exchange my hoodie, when I was go there, guard said exchange timing is after 12:00pm, while on invoice receipt time is 10:00 am to 10:00pm, he said staff is not available,

I am totally not satisfied

I will write review on social media

Vishal Mega mart orai up

The way the guards talk to and handle the people is very bad, very foul language and talks with rude customers. Like customers are not thieves and it is always a matter of time that the staff here is not good, I don't know how to talk to girls.

Manager of store is not a professional, he don't know about any kind of offers available at his store.

Offer displayed is buy one get one free when we denied to buy extra one, your store staff and manager refused to sell product.

The products sold are not up to the mark low quality products are being sold
Not all counters are open even if they are too many customers waiting.
There are no sales executive present on duty.
No oroper resopnse is given to the customers when asked questions!

Dear Vishal Team

This is Pintu dass as a customer we faced very poor service and intolerable behavior from your staff Sushant Mandal please do need full.
He deney to provide us QR CODE for payment with reason that if I am not in store
then not able to pay with QR CODE when I told him that just provide us QR CODE my mother will sent me photo and i will make payment then he told that I am not able to talk .

Date 05/11/2021 Time - 02.00 pm
Address-B-Mall, Station Rd, near College More, Jagatdal, Kanchrapara, West Bengal 743145

On October 26th, I made two UPI payments of Rs 987 to Vishal Mart in Vijaynagar, Indore. One payment was rejected, while the other was approved by my bank. However, the billing representative stated that both failed and that you will be reimbursed. Then, for the third time, I transferred the same amount to Kailash and finalised my transaction.
So the issue is that I only received a refund for one of the two transactions.
and I still haven't received my refund after almost ten days.
And I've already shared the same transaction statement, refund statement, and deduction statement with Kailash on several occasions.
Please take action as soon as possible.
Regards
Rohit pandey
[protected]
Date and time of transaction:26 oct, 7 pm
Amount :987

Ineed an a pdf of bill

Dear sir/madam
i am mahesh das
staff are not good and bad behavior
mob-[protected]

Hi,

Today (04.11.2021) I have visited your Vishal Mega mart Paltan bazar branch, Guwahati, Assam, for shopping and after shopping when I am going to pay the bill in cash counter and I am in big line and when I was reached the cash counter then the cash counter boy told me that counter is closed now and go to another line. Then request him politely that from long time I am in this line please make my payment. Then told me roughly and behave like nonsense way in front of other people. And don't clear my payment also. Then I complain customer care then one employee A. Kumar, he also don't ready to listen to me and same behaviour. And I have raised complain to S.M. and he refer the case to Mr. Mriganka kumar Dena (ASO). But still I am not any answer from his side.

In this process I have lost my time, also lost my time to buy the products. Its totally waste of time. Its totally misbehaving me and after that no feedback or nothing from them.

So request you please check the case because this this kind of employees behaviour to consumer make bad reputation of Vishal Mega Mart.

This is kind information and complain raise to your employees behaviour. I hope get proper feedback from your end.

Thanking you.

Rajdeep Dutta
Guwahati

Vishal Mega mart's employees is very bad and unsupported,
Vishal Mega Mart employee has created wrong invoice, when i reached for rectification no one was correcting the bill and In Vishal Mega Mart, I was beaten up and abused by the guards.

I request Vishal Mega Mart Management to investigate this incident and take action.

On 30/10/2021 i bought items for rupees 426 and accordingly paid the amount using phonepe
But they later stated tht they received the amount but my money was debited from my account and was showing successful transaction to thr vishal mega mart'Noonmati Guwahati

The behavior of the entry security guard is not good. Today on 30/10/2021 time 2:50 the behavior with us is not good. Is there any rule in your showroom that if you come with family then you will get entry, they say come with family only then you will get entry if you are a student, when we are 25 years + and teacher from physical education department. And one of the regular planets of Vishal is one, you can also check the number -[protected]. They have not even put up any information that there is no entry of the student or that they have to come with the family only.

Why are you not teaching some customer handling skills to your team members. There is a manager of pinjore branch, he don't know how to talk with customer. Always saw with negative attitude. Not giving any importance to customers. I saw there were a man with specs who were talking nonsense with customer.. are taking interview of candidates or hiring with any screening. Hire some qualified people who will understand the value of customers, not to frustrated and uneducated people.

Today I visit the store yours billing executive doing fraud she will add one item twice

Namaste,

Mera name shubham he mene vishal Mega mart store chanakyapuri, Indore se lower and T-shirt purchase kiya tha mene lower thik se 5 times bhi nahi pahna or lower T-shirt wash hone ke baad pura khatam ho gaya just like a ruff paper types pura barbad ho gaya cloth itna local quality aaj tak nahi dekha and wo sab thik he mene product ka pesa diya uska kiya wo to vest ho gaya wo sab bhi thik hai lekin me job wo use less lower T-shirt ko ghar par dekhta hu dimag kharab ho jata he lagta ni kisi store se purchase karke laya hu I think band ho jana chahiye vishal Mega mart 😡 customer pesa deta service chahiye use dhanyawad 🙏

Bill no[protected] dt 27/10/2021 bill amount is Rs 3461 i pay cash Rs 3500 but in bill it show Rs cash 2461 other payment sbi and hdfc card payment which cashier pay through his card when i ask what u have done he does not give proper respone

Very rude and bad behaviour with abused language in Vishal mart at bandlaguda store, Hyderabad

In Haridwar visual mega mart. Manager behavior is so rood with tha Cusumers, you have to decide u want customer or u r Hitler staff. He's don't know how to seepk with customers. He's told me that's my mall and u r not allowed for shopping . You have to check with my mobile number and you have to take a serious auction agents him if you want so I proved to you vedio also plz take serious

I am an army man, and ur store which is located in vip main road kolkata, has just provided me the baddest service of all time, standing in line for 45 min and joke was that there was just 2 people in lin still it take 45 min, i[censored] can't find guys woth good service quality them please shut down the counter, but don't push us and our time in joeapardy

U will rely action or I go one step further