Vishal Mega Mart Complaints & Reviews

It is very hot here and there is no place for air to come.
Air conditioners also do not work, due to heat, the condition becomes worse.

And I work here...
Even if you don't have air conditioner
Please put fans...

Thank you so much...

Today I visited Vishal mega store Palwal and i started choosing grocery products..There are stickers that was showing discounts and offers on products.

I was looking for india gate mogra basmati rice 5kg which was not present In stall .I ask executive that product is not available at stall he said that its out of stock.

I tried searching for it and found that product in 5 minutes. I ask executive that why you are giving false information. He said manager said that's it's out of stock.

Again on another stall offer was showing buy 2 get 2 topicana juice .
I ask for different flavours and he said same thing that only orange flavour is available .

I decided to left site immediately that No AC was on in branch and temperature is more than 50 degree inside branch.

Only 3-4 Fans were working in grocery department and not a single glass of water is present in jug.

People are looking for water and fresh air but the staff was sitting inside Their rooms.

On bill counter no one was present for more than 20 minutes when I shouted then 1 member came and told that no offer is present on juice.

I ask why you have posted discount coupon and stickers on stall when no offer is available at mart.

He said talk with manager. I called manager twice but he didn't pick my call.

I aggressively left the mart and decided that I will not shop ever in my life again from your mart and the same thing I am going to posted on FB and other social platforms.

Worst management and worst facilities have been given at Palwal mart for your dedicated customers.

I hope you will look in to this and check ground realities.

Regards
Manvender
[protected]

I am the well buyer for Vishal mega mart since many years back, and continue purchase products from there, but yesterday I visited your store at vki aera sikra road branch on prescribed time frame but i was amazed to see there no any ventilation and no any AC was running inside the premises, similar to me several consumers was inside there in buying the products eagerly with lot of sweat and humidity, there was some pregnent ladies also and felt unwell there.

So I want to convey here with this complaint as you are going up and good growing in retail market in reason with to some like customers, so you need to takecare of your consumers proactively so that we can make more trust and rate you effectively services all over your facilities towards your customers.

Hope you will understand and consider this concern in future.

Thanks in advance

Regards
Abhishek Sharma

Very bad customer service, staff made by unprofessional behaviour, vishal mega mart boycott asap bcoz u guys r cheater

AC not working properly and to much suffocation .

I purchased some clothes from vishal kurukshetra on 13 june, today's is 18th day, actually I didn't knw the proper time period regarding exchange, so pls do favour I want to change some clothes of my daughter, actually I was ill, due to covid pandemic I avoided visiting that public place, actually I am a mother of 8 th daughter so this was not safe for me, today my cousin visited there they refused to exchange my daughter clothes pls help me

Dear Team,
Today I visited at vishal mega mart at Bhagwan talkies Agra location and I found No air conditioning are working and that all are switch off by management due to cost cutting.
I was surprised to see faces of all customers and staff, they all are wet in sweat.
The peoples who came there for shopping and purshasing daily needs or others are not able to stand and look after all stuffs.
I was also in mood to buy near about 10 or 12 garments but after feeling that hot pressure, I came back with few garments.
Please take some action to facilitate.

Regards
Kamal Manwani
[protected]

I would like to bring to your kind attention about today's incident at one of your stores in the Bangalore-Ayyappa Nagar branch. The store manager had behaved rudely with my wife over a product return. The flat tawa that we purchased has stubborn glue marks and stickiness even after several attempts to remove it. I had personally tried with hot water, stain removal but none worked. The stickiness does not go away at all.

Our guests had noticed it too and it was very embarrassing. We are quite a regular shopper at Vishal. This is the first ever return we placed and went through a horrible experience. The store manager was irate and non-cooperative. When asked to refund, he got furious and snatched the bill from my wife’s hand and gestured badly to his staff commanding them to return the money as though he is giving back our money for charity

We would like to inform you that it is the customer’s right to get back their money for a defective or malfunctioned product. No business can deny such reasons. I demand an apology from the store manager else I will file a complaint in consumer court.

You may find our bills registered under the phone. Please contact us to discuss it. I am hoping that your department will deal this with a professional attitude and not ignoring such incident that can happen with another customer and goes unrecorded

[protected]-Ashok Abishek Kumar

विशाल मेगा मार्ट fraud I purchase a products from Vishal mega Mart ballia but he did not pack all the products .when I complain for that he started arguing and fighting .when I say to call the manager he say that there is no manager in the store .he cheated lot of customer at a same time in front of me .when I say what is this he told that galti ho jati hai.pls take action of that .and pls provide cctv seeing facility to the customer for saving him from fraud

I am one of your regular costumer.
Since 1 month vishal megamrt moradabad staff swiching off air condition all time.
If any vostumar complaint the manger replies that due to low business we are turning off air condition.
Ever the behaviour with costumer not good.
.
Kids . Old man and ladies in your mart having diffuculty in breath as air cindition swiches off daily.
Only cash coounter air conditiiner is working.
. If problem not resolve we'll gather all costumers and go to city megistrate with written complaint ..

I purchased first choice noodles packet before 15 days form Vishal Mega Mart, Aligarh. Today I open a packet and found mites in large quantity in it.
Are selling worst quality of product.

I visit your branch and buy things from there then at billing counter my bill is 2487 approximately then mam suggest me to buy more things to make bill of 2500 above because of worth2500 juices are free then i agreed with mam and but something else. final bill is about 2505 rs bt at final they are refuse to give juices and give catchup but i refuse because we don't consume catchup then the senior of branch(turban man) misbehave with me and my 2 sis please take a strick action about this ...

Because vishal mega mart is reputated mart we belive in their good service but this behaviour disappointed me☺️

I have buy 2 capris from mega mart sector 14 and the both capris are total uncomfortable to wear.

I visited Vishal which is at panjim Goa just now. After entering it took me 30 minutes to find an empty trolly or basket. I asked manager he said 50 only we kept n CUSTOMERs inside are over 100. It was packed & no social distancing. Other CUSTOMERs were literally touching me while walking inside & totally crowded. Which was still ok. I can understand. Then when I was in que to pay my bill the manager told me wife go get out. He said it’s crowded so we are not allowing couples. 1 person has to go out. He shouted at her to go out. But she told him we have 2 trolleys full & when we will put it in our bags it was 7 bags. How I m alone suppose to lift 7 bags ?? With 2 hands ??? Meanwhile people kept entering the store . Instead of stopping new entries he started harassing couples who are in que to pay bill.

How come this illiterate donkey is a manager of this store ??? This ### should be begging outside Vishal. How you giving jobs to such people???

Counters to pay bill are so close to each other that people touch each other while passing..

Girl at payment counter said on oil we bought it’s buy 1 get 1 free. We said it wasn’t written there. She is telling us to go inside & get another 1. But manager telling 1 o[censored]s to get out. Non sense.

Then I requested girl at counter to tell any staff member to get 1 more oil . She said no one is idle but 2 employees 1 girl & 1 boy were chatting in 1 corner for over 30 minutes as if they are there for dating & not job.

Then girl & manager told me don’t buy oil just pay & get out.

If action is not taken against these staff members then I will take this to the highest level in TPG capital & Shriram Group as I am a shareholder in Shriram.

Immediate action required against the manager ...

I bought a bournvita pack last month from Jaitpur Vishal mega Mart which can be filled in a jar.But the quality was very different from real one.Sugar can be easily seen in this bournvita and taste is also very different.This is a fraud.I want my money return back.

To the Complaint cell head – Vishal mega mart

I had made a purchase of RS 773 from Visha mega mart store (VISHAL MEGA MART – BAROLA, SECTOR 49, NEAR SECTOR 78 METRO STATION)
on June 21, 2021 From counter no - 04

My card was swiped, I had entered my pin and the payment was processed from the card
The purchase was made by HDFC GIFT CARD NO – [protected] at Counter no – 04 at 19.06 pm(Attached is the copy of the payment acknowledgement)

However the staff present at the counter told me it is not reflected as the machine was not functioning properly and to make another payment for the same and sort this out with the ground staff.
To avoid an argument - As there was a huge line behind me - I ended up making the payment twice – once by the card and then the same amount by cash ( payment receipt enclosed)

For the same transaction – I have ended up paying twice
I had immediately informed the ground staff to sort this out. They assured me that it a small issue and will be sorted out.
The next day I met Mr Karunlesh Singh, Asst Manager, Vishal meha Mart and again registered my complaint with me.

It has been 5 days however I have not got my money back. This is not accepted from a brand like Vishal mega mart. Trust of the customers is what a make brand work

I am a long time and regular customer of Vishal Mega Mart and done shopping for considerable amount of money over the years.

Request for my money to be refunded or purchase allowed for that equal value of money

It is my hard earned money. Brand like Vishal Mega mart should stand up to its name and make good the amount taken from me twice on the same transaction
and not break the trust that I hold in Vishal Mega Mart

Thanking You

Mandeepa Joshi
Cell - [protected]

Very fast action [protected]

Branch manager is talking rudely and saying i will kill you worst service ever seen in my life worst mall ever seen bad service with bad staff call me [protected]

25.06.2021 mixer grinder is not working.want to repair

I am from north24 pargana today have visited vishal mega mart of baguihati...so i have purchased many things...but when i was creating my bill and returning from that counter a staff stooped me and harrazed me like a thief...he checked my all commodities and I understood that the counter girl didn't added the price of a carry bag.So 3 of your staff have missbehaved with me when it was the fault of them...it was my worst experience...I am very angry for the behave of them .Do not message me for impress me with that stupid offers...at first teach your staffs how to behave with coustomers😡