Vishal Mega Mart Complaints & Reviews

I have taken 2 jeans and they are buy 1 get 1 free but on bill they charge me for both the jeans. Afterward when i saw there mistake they have allowed me to wait for about 30 min. After that they retured my amount.
There is almost 900 rs difference in the actual bill and the bill they have made.
If i have not taken the care then it would cost me 900 rs.
We belive in you that dosent mean u will cheat on us.
There is every type of person in the supermarket who can read and cannot read such a mistake is intolerable.
I think they take extra money on the bill and keep in there poket and i think manager is also involved in this.

Date of incedent:- 5-05-19
Time:-9:00 pm

This evening while i was making queue for my payments. And it was long time since i was waiting
Some people would just come in the middle and start making payments. Amd she was letting it happen. Breaking the queue. And when i complaint it was such a rude behaviour i recieved.
And the counter girl started making rude comments.
Very bad customer conduct is happening. She dint even add my number for my purchase.. I think you should take a serious note on this. Atleast we dont come to your store for rwcieving bad behaviour.

I do not know how many times you have been able to do that, but you have been asked to do something that you have done. If you have already received a complaint from a public or other community, please contact us for more information. We have received a request from Warranty for the same reason.

Product name & model no : iron IPD15002

Mobile no:[protected]
[protected]

As a well wisher and loyal customer of your company, i strongly recommend you to operate more numbers of billing counters atleast in the peak hours as the staff are not at all cooperating, and pur almost the billing to dead halt, i am enclosing the pics of the billing counters for your referance, which made ma y customers ho back leaning the baskets and trolleys unbilled

I bought engage body spray from vishal mega mart faridabad 2 on 22.04.2019. I want to exchange that product and buy another body spray of same price. As i was in impression that it is on discounted price but it was not.
The salesman refused to exchange that product. Although it was not even opened.
I am a regular customer of vishal mega mart. This sort of attitude is not working at this level.

I purchase the white lagegies from vishal mega mart lakhimpur kheri .the product was damage n when I went to return they denied to return bill no[protected] Churidhar[protected] of pink almirah the Churidhar has big hole in it .ur staff behaviour is so rude.if my complain is nt resolve within 24 hr then I will definitely going to complain consumer forum..

Customer representative at dwarka sec 7 branch (Delhi) is very in his behaviour. We asked to show us the cloth with the lesser price he insisted to go for the higher option and misbehaved.
This is really bad behaviour. Appropriate action must be taken against the staff. It is expected from the staff to help the customer with their requirement. Disappointed with the service

Yesterday, i have purchased some items from your rajouri garden centre. During payment, they have given me a carrying bag and charged ₹14 for that and also there is an advertisement printed on the handle of bag. Now, i want to know that if i have paid for the carrying bag then why i advertise for your brand? This is the same case as happened with bata india in which chandigarh consumer forum had penalised bata for the same thing.
I have told this thing to your staff but he didn't give any response regarding that.

Therefore, i demand 4 things from your side:

1. I want to know the reason, why i advertise for your company after paying the amount for carrying bag?

2. I want my ₹14 back.

3. From next time every vishal mega mart customer get carry bag without any brand name or if you print your brand name then provide it free of cost.

4. Written apology letter from vishal mega mart for my mental harrassment.

Sir i bought a mop 3 months back and they gave me a warrenty card for one year and that mop is not working now. I have visited in v mart 3times and they are not giving me satisfied answer for the same. And after that they said that they have sent an email. All the time they said me the same thing. Now i am fed up with this please resolve my problem otherwise have to go to consumer court

Dear Sir,
I'm resident of Meerut and a regular customer of Vishal mega mart. Your centre near samrat heavens, was nearby centre where I generally visit. But from last few months this centre becomes very much disorganized.
When this centre was started your kitchen section was at around floor and men's clothing section was at first floor. Generally in kitchen section female customers visit to purchase kitchen materials such as atta and all. Now this section becomes shifted to 1st floor and it becomes hard to purchase kitchen materials now because no lift facility is there in this centre.
One more thing which i want to discuss is that in man's clothing section two trial rooms are there and now only one is functioning. Other room is now becomes store room. I took photos of this centre but photo files àre too large.
So i want kindly look after the matter seriously.

Your vishal loyalty account is credited with 300 bonus points worth rs 150. Shop for free! Validity 14 april19

T&c

I approach two time on date 13 & 14 april'19 but on counter ur staff say that over server is down. Last date for redemption is 14 april'19 as per msg. We are not happy with ur service. Why all the time server is down. Is it a trap for customer to visit again & again...

Yesterday i went vishal megamart kota, with my son (5 years). I bought a rc car for him, and said to check that car (Its working or not) to one employee named sooraj, after open all packaging he told me to bring some battries. I told him that i will purchase battries but i[censored] have some used battries pls check the car or bring some new battries for me, i will pay for it. But he told u have to go and get battries. He told me that on top floor u will find battries. I left my son with that employee (Sooraj) and told him that i m just coming, u take care of him some minutes. On top floor no body was coperating to fing simple battries. And when i couldnt find them i came to counter, there only that sooraj was sitting. My son was not there, i asked him about my son but he ignored me and said i dont know. I told him to find my son in store and help me, but he didnt help and ignored all the situation. After all with the help of some customers i found my son on other first floor, but the attitude and behaviour of the was not good. Neither that sooraj nor other employees helps the customers... I noticed it many times. Pls do needful... So that these employees do their job in right way.

My iron is not working it is in warranty period pls replace it as soon as possible ur manager at rohtak vishal mega mart is not copperating with us

Hi sir/madam,
I would like to inform you that on 8 april i visit your place near dwarka sec 7 delhi where i usually go for shopping. After buying a number of things i stand around 30 minutes in queue to pay the bills and after that i go to home. Nobody check and confirm all purchased items.
At home i found 1 t shirt is not put your billing staff in carry bag. I went to store again and ask your a few member to find out my item. But nobody help me out and ask me to come tomorrow because all extra items has been replaced from here.
What a shame on your staff when they told me it's free item on buy 3 get 1 offer.

I ask your team member how can i get it back then they told me it's not possible to find out. I called to branch manager of that branch after that your staff ask me to come tomorrow because they will check cctv image at night.
Things are not clear here.
I am totally shocked to heard that they refused to note my complaint and how they can find out without taking bar code or counter number.
I think your staff has super natural power and it's very easy to find out things for them.
But next day they did not help me and ask me to find my things from where i got it y'day. But today all items were replaced.
I met your staff again but they said sir it's free item which you get but 3 get 1 offer. Kindly forget it.
I really proud vishal mega mart that they are doing such shameless activity.
They don't want to give it back is another thing. Vishal brand may be very rich to put mt t shirt but i just want to confirm on which behalf they told me they can find out.
1. Without noting my complaint
2. Without checking bill items
3. Without taking purchase list
4. Without asking me billing counter number

Great heartiest thanks to vishal because you lost your regular customer not me all known person whom i shared my story.

Sanjay sharma
Team lead
Rivigo logistics p ltd

Today 7/4/2019 i visited the vishal mega mart to purchase shots for me i was just looking for the shorts in the mart when i asked the employ he misbehaved with me and told me that size is not available but i find the size and show it to him then he used very rough language i also give him the answer in the rough language and another employ also involved in the discussion and taking his side and behaved very rudely and use foul language with me and mentally harassed me. So i request you to take some action on them or i will go the police to complaint against them. I am waiting for your response.

I purchased tandem mixer grinder a month ago. It stopped working last week.. Every day i am contacting their customer care support but no technician came to my home till now. Neither they are responding nor they are giving any contact number of technician. Worst service i ever experienced. When i reached the store, they told me to contact tendem customer care. Kindly refund my amount or change the product.. Highly unprofessionalism.

My complaint number is 12884.

Dear sir / mam,
I would like to inform you that i am the one loyal customer for you, in every months i have expend money aproxx 5000 to 6000 at vishal mega mart. Yesterday i purchased same as usual, but yesterday i have purchased 3 briefs for me, today due to size was over i am going to exchange the briefs and mango bite they are deny to exchange the thing due to company policy, if as per company norms the things cannot be exchange...

Today i visited vishal mega mart (Aligarh) sodhi complex for asusual monthly shopping. M highly dissatisfied... Whenever we visit the complex ac's are never working. Condition of toilets is that much worst that i was standing far away from toilet reading some ingredients of a product. Dirty smell was coming till there. When i reached at exit door, i was having two baskets and i asked the security gaurd to take those baskets till my car at parking. He straight away refused said u can take them till here only. Than i told him my car is in parking than how will i take the things till there. After a long struggle he allowed me to take the baskets and in return he took my bill with him. I'am highly dissapointed as m a regular customer of vishal mega mart but m facing same issues at every visit. I choosed vishal instead of spencers. But now i thing i will not visit vishal again nd would love to shop from spencers as it is far better in terms of everything.

Hi i have purchased two baby suits before that i have changed one tshirt whose cost was 170 but in the tag which is placed uoward it was writhen 69 so i purchased it when i gone home i saw it was of 179 so i changed it and now i have again issue with baby suit size its not fitting to my baby so pls let me know the status as that suit will be waste for me

Vishal mega mart — take double payment for one purchase of 1574rs

3 reviews
I, delhi north east, delhid, india
No nooruddin malik on mar 25, 2019 submit a complaint
Dear sir
On date 4/3/2019 i had purchased goods of amount 1474rs rs from vishal magamart of durgapuri near moujpure.
They taken double payment one from my hdfc cards and one payment from phonepe when i have complained to the main person. This amount is already deducted from my account but he refused that we had not received but this amount was already deducted from my icici account.
When request to please provide me the your statement of that date of purchase he refused to show. I had called to customer care no of icici they give reference no of transferred amount to vishal magamart.
. You are requested to do needful to return my amount.
Thanks
Noor malik