Vishal Mega Mart Complaints & Reviews

Dear team,

Please be noted that we purchase a tandem gas stove where some issue comes while used it
. Also rasing conplaint but no one come to visit because your technician have there work schedule they wirk according to thdm instead to givd privileges to customer

To day call to contact center some ons named manoj missbehave with me and said that this is your mistake that you purchases tandem product and now you need to follow company policy and in tandem customer care he is agent /supervisor /manager

Tandem run his customer care without any manager or supervisor and disconnect the call

I as a customs salute your company and also place call recording to social media that how tandem company cheated customer so no one purchase this company product

Sms received by vishal:
Dear customer, case id svc[protected]. Tandem/gas stove/tg26151g-[protected]-2brg may be approved for replacement, subject to physical verification, kindly visit the vishal mega mart store for final approval. For any further assistance please call on [protected] - vmm

Regards,
Radhe shyam kumar
[protected]

On 13 dec 2018 i was doing an order at vishal mega mart online store. When i was placing order i did payment and the amount i need to pay was 299.50 rs. So i paid and amount got deducted from my bank account but order did not placed. And i did not receive any refund from vishal mega mart.
So i request you to reverse my all money as soon as possible.
I am giving you some information related to this issue below.

I have contacted my bank regarding this issue they are asking me that the amount for both transactions got credited beneficiary bank but myvishal.com denied to accept this. Please help me to get my money back.

Bank name - canara bank
Branch - gohana
Customer name - navneet maggon
Payment mode - internet banking
Txn ids[protected]
[protected]
Amount - rs 299.50, rs 299.50 (2 times)

Hi team,

I have purchase driftwood men shirt slim white xl.

Once i open the packet i have found the shirt is torn.

I have immediately inform the same to tarsem singh tilak nagar shop but he straightfully denied the same he told me we cannot accept return.

He is very rude and straight forward denied to return the product.

Please accept my complaint and provide me good quality product otherwise i will go to consumer court.

Employee id56942

All trail room locked, we request to open the trail room they misbehave with me, use slam language, manager also not respond, ac closed all the times, customer stand in for billing but not a single response, they busy to rolling with one another, customer service is very poor, golaghatmega mart, pin - 785621, assam
Customer name - pikan baishnab
Mob - [protected]

Hii, my name is rahul mehdoriya. I am living in vijay nagar indore madhya pradesh, i bought grocery items from vishal mega mart located at mangal city vijay nagar circle scheme no. 54 a. B road indore madhya pradesh on the date of 26/jan/2019. The company charged more than mrp on "catch hing" 50gm whose mrp 75 inr and they charged 85 inr. When i came home i were just looking in the bill i found this cheating & fraud vice versa in bill by the company to the customers. However no one takes look in the bill when buy something from such a trusted departmental store. I bought 2 items of knoor soup of inr 10 each but they charged for 3 items for that i have no proof. But for the one product ' catch hing' i have all the images of bill and product please take a look a resolve my issue asap why company is charging more than mrp.

Thank you
Rahul mehdoriya
[protected], [protected]

They issued a credit note of exchange instead of return and now not giving the product by saying that credit note is expired. H

There was a one month but due to some circumstances i could not go to get the product but it's my money they can't simply say that you cannot get the product because credit note expired.

I talked to the manager he is also saying he can't do anything.
Worst support, it's my hard earned money
Vishal mega mart, jaipur, vaishali nagar

They are scammers!!

Hi

In few words, i just wish to convey this message to the job seekers in the industry, never accept any offer to work with vishal mega mart, no body cares about employees in vishal, employees are treat like beggers and the management think that th u are doing favour to u by giving salary and most important of someone resigns, exit from the company is never easy, they won't give clearance or relieving easily,

In short, i have worked for 15 yrs in industry but this is the worst company to work for.

Pls think 4 times before opting to work with them, accept the offer if i can live without self respect.

Today one of your employers has abused me.
Today's date is January 21, 2019At 7:30 in the evening I went to the huge Mega Mart, in which.Your employer refused toAnd he excited me to perfume without seal pack. give me stuff.And when I asked for a seal pack perfume then he said that go, I will not give you anything.That Employee named his name Ravi.
This branch is close to the best city East Metro Station.
If my problem is not resolved, I will never go to the vast mega mart and neither will I let my friend or relative or relative go.
My name is Mohammad Vaseem and my mobile number is[protected]

We i along with my family visited vishal mega mart on 16jan one of the staff was making valgur sound next to us when objected by us than he started souting on us i tried to contact the in charge of store no body came up to solve the problem. I have written the compelled in register. Action should be taken against the defaulter for misbehave with coustmer

I have purchased led bulb on 27.09.2017 with 2 year guarantee from agra.
And now led bulb get faulty. I asked for replacement in aligarh but they denied.
It means vishal mega mart is just only cheat to customer. If this type of activity will happen then sorry to say that i will never purchased any items from vishal mega mart. Please reply asap.
Regards.
Ali

We bought a winter jacket, from vishal mega mart civil line from Azamgarh.for my wife, When took home.Then the jacket became bigger.Then he had to return again.Had to buy again.But the person who bought it again became smaller.After that we sent my wife a huge Mega Mart, but she was humiliated there, And even after praying, the jacket was not returned, After that I had to go there too, I was also mistreated.Jacket was returned after somehow threatened to call a police.We are unhappy with the vast mega mart.We are forced to sue consumer forum and defamation. If those people will not be penalized
Swapnil Mishra wm bajaj auto ltd
[protected]

I did shopping from vishal mega mart, karol bagh, delhi on 1st january 2019. On january 7, 2019, i realised that the jacket was defected when i put my hands in the pocket. Having the tags intact, i decided to exchange the jacket purchased for ₹599 for a non-defected one. I went to the cash counter but i was denied for exchange or return.
It was told to me that the slip which was generated is not eligible to get my money back and was accused of falsely blaming the store. It is highly disappointing to experience something like this from a reputed store like the vishal mega mart.
I request you to solve my issue or else the faith of another loyal customer would be lost.

From: Rajneesh Madhok, M.Com, LL.B, DFS, LL.M,
Advocate, Legal & Forensic Investigator,
Railway Road, Phagwara-144401 (Pb)
Ph:[protected] ;[protected]M), E-mail: [protected]@yahoo.com
[protected][protected][protected][protected][protected][protected]
To Phagwara, 04th Jan 2019
1. The Branch Manager, Handa City Center, Opp. Bus Stand,
G.T. Road, Phagwara-144401 (Pb)
2. Airplaza Retail Holdings Pvt Ltd,
(Franchise Store operator of Vishal Mega Mart)
Plot No 184, Platinum Tower,
5th Floor, Udyog Vihar,
Phase I, Gurgaon,
Haryana - 122016
Phone[protected] E-mail: [protected]@myvishal.com
LEGAL NOTICE UNDER SECTION 3 READ WITH SECTION 7 OF THE ESSENTIAL COMMODITIES ACT 1955 & CONSUMER PROTECTION ACT FOR DEFICIENCY IN SERVICE.
Sir,
I, Rajneesh Madhok, Advocate made purchase from Vishal Mega Mart, Handa City Center, Opp. Bus Stand Phagwara, the said multi-national store is defrauding the customers by over billing while issuing bills the evidences are being uploaded for your kind consideration.
1. I purchased grossery items from Vishal Mega Mart Phagwara II Handa City Center, Opp Bus Stand, G.T. Road, Phagwara Punjab on 4th July 2019 vide Cash Memo No/ Bill No.[protected] and the Bill got generated from Counter No. 01 by Sanjana Singh. The matter of great concern is that most o[censored]s don’t check the bills generated by such type of stores and the store operators dodge the customers by overbilling at the time of generation of bill.
2. Vishal Mega Mart the present subsidiary of TPG Capital Management and Shriram Group-- the multinational Group used to dodge the customers by overbilling so this Legal Notice is being served upon you that the accused will undergo imprisonment and will be ordered to pay fine in addition to it and in default the defaulter will have to undergo further imprisonment.
3. When the Offer Price has been shown in the Showroom as 102 OFF on Tata Tea Premium Tea. The Dealing Sales man on asking the price of the product he declared it is available at Rs 102 Off from the MRP. The MRP mentioned at the display counter is Rs 340/- The Salesman quoted Price of the product as Rs 238/- per Kg as per the display counter of Vishal Mega Mart on the Top floor of Grocery section.
4. As irregularities, misapproritation of funds, malpractice, overpricing and other irregularities are evident from the enclosed offer (Ex P-1) and the Bill raised by Vishal Mega Mart (Ex P-2), So the legal notice is being served upon you to please clarify your stand with regard to this complaint.
5. That by delivery of this notice you are requested to provide details that why the overbilling made at the time of generating Bill at Bill counter.
6. That Vishal Mega Mart is giving bad impression on the customers and making bad name in market. To run successful business it is always important to be truthful and transparent. The Price displayed on the window is different and at the counter usually the customers don’t check the bills and this way the Vishal Mega Mart is playing gimmicks with the customers to dodge them.
7. What the hell the service is this. The staff deputed at the Sale counters and cash counters have different tone in talking. If anybody questions about the day light robbery at Vishal Mega Mart then they have only one excuse that We can not speak against the management as we are getting salary from them, if we will speak openly then we will be kicked out of the job.
8. It is really awful that the Sales man and the cash counter staff has variance in their tone while talking and on questioning misbehave with the customers.
1. As per Essential Commodity Act the accused will be sentenced to undergo imprisonment, the details under Essential commodities act are reproduced hereunder:

9. 7. Penalties .[(1) If any person contravenes any order made under section 3,
(a) he shall be punishable,

(i) in the case of an order made with reference to clause (h) or clause (i) of sub-section (2) of that section, with imprisonment for a term which may extend to one year and shall also be liable to fine, and

(ii) in the case of any other order, with imprisonment for a term which shall not be less than three months but which may extend to seven years and shall also be liable to fine:]

[Provided that the Court may, for any adequate and special reasons to be mentioned in the judgment, impose a sentence of imprisonment for a term not less than three months;]
(b) any property in respect of which the order has been contravened shall be forfeited to the Government;

(c) any package, covering or receptacle in which the property is found and any animal, vehicle, vessel or other conveyance used in carrying the commodity shall, if the Court so orders, be forfeited to the Government.

A copy of this notice is retained in my office for further necessary action.
Thanking you,
Your sincerely,
Rajneesh Madhok,
Advocate

I bought tandem prassser cooker and now that has blast in using period after that I went vishal sotre for replace this they tell me for complain this no[protected] after that I call this no they asked me model no but problem is that i have missed packing box nd warranty card So that I am not able to tell this so plz guide me what is solution for this...

Dear Team,

I’m Shail Shekhar Jha, reside at Badshashpur, Gurgaon and a frequent shopper of your Vishal Mega Mart located at Badshahpur, Gurgaon on Shona Road (Kh.No.95/13). Yesterday dated 24th Dec, I bought a Christmas Cap worth Rs.39 around 9:30 PM by giving my RTN as [protected]. Since it was late Night I thought I will get the complete santa dress set at your store but, since unfortunately it was not available hence I was constrained to buy only that santa cap. However, on the way to home I managed to buy the complete set of dress for my 4 year old son from the local market which includes coat, pent, cap, santa mask etc. (image attached) and he wore the same Today on Christmas.

Today I returned to Vishal Mega mart Again to return that cap which was unused, properly packed with tag but, your arrogant staff Mr. Narendra bluntly denied to get it returned saying it can’t be returned.
Now my question is very simple and straight that are you guys mentioning it anywhere or told me while buying that product that it cannot be returned and precisely on the bill it was clearly mentioned that “Return/Exchange will be accepted at any Vishal Mega Mart Store across India” (image attached). And to avoid any confusion here that this was a single product on this bill which I bought that Night hence there is no scope of saying that this statement was used to offer return/exchange on any other product.

If this is the case then why arrogantly your staff Narendra is denying the return. Apart from this you guys seriously need to train your staff on customer handling and etiquettes to speak with a customer.

Due to my frustration I left that product on that counter only along with the invoice and returned home.

Clearly I would like to mention here that it’s not about that amount of Rs.39 which I paid but the way your staff deals and handle a customer is seriously rubbish and certainly not acceptable by any individual who has some self-respect. And, Vishal Mart need to specify the policy on what can be returned and what can’t be and customers should be clearly communicated before they buy that product.

In this context I would demand an apology from your local staff Narendra and credit note of the payable. If someone from your team wants to discuss this further then please call.

Regards,
Shail Shekhar Jha
[protected]
House. No. 5, Street-3, RR Colony, Badshahpur, Gurgaon, Haryana, 122101

Janipur branch. The executive at billing counter showed unparliamentary behaviour and he did not adhere to the model code of conduct while dealing with us, removed his uniform and left the billing counter.
I was waiting in the que for billing and when our turn came, some other lady just barged in for billing. I requested the vishal mart billing counter executive to tell them to come in que. Instead he misbehaved with us saying it is not his job and it is customers job and left the counter.

Dear sir, yesterday i visited vishal mega mart to buy some household essentials and when i asked the cashier to accept my coins he simply denied so i have decided to lodge a complaint against the company as government circulates the notice that all coins are valid but a small shopkeeper in my vicinity too denies to accept the coins what to do as a customer please take some immediate and necessary action against the problem or please take back the coins.

Dear executive!
My name is rashid ali
He went shopping to go vishal mega mart some of employe for drunk to drink insult to me for company employe an amount out pocket to the employe will gave me bill not give. Kill that the shutter close for me an shoot the video if any other employe.
Respect i got my twice or we will not be able to send a video or other video to other person i have a video that will show you the viral messge i do not want to leave people and i do not even want to make a video at shoot for the timely for kill them to me and making a video this time i do not know how to any other work
Thankyou
[protected]

I did shopping from vishal mega mart mohali on 15 th dec 20118 & my bill no. Is[protected]. I felt glad to be a part of vishal mega mart family. Next day 16 dec 2018 to replace one item of cost (Rs 199) i again went to vishal mega mart mohali. I liked one more item of cost (Rs 149). I was asked to generate a slip form entry gate so i did. Till then i was of the impression that i will get my rs 50 back as cash. I went to cash counter but i was denied to get back my money.
It was told to me that the slip which was generated is not eligible to get my money back.
I requested mr. Ghansham das who actually generated that slip please change this slip as i want my rs. 50 back. But he denied he said take something of rs 50 rupee value but you will not get cash of rs 50.
* on every bill of vishal megamart ot is printed that cash will be given in case of return.

Please let me know if any this issue can be resolved or i should proceed with any legal option.
Thanks
Anish kaushal
[protected]

Hello,
Today I had been to ur
vishal mega mart - bangalore VII
Mathikere, near ramaiha college bus stand, bangalore.

I did my shopping, grousers & got took T shirts etc... I reached one cash counter there was a customer in front of me, I was the next the person told me to go to the next counter. I went to the next counter. There was no one behind me when my turn came someone the cashier friend came. I allowed the first person to bill, then he started to bill the second friend they told I am in Q. Y there is no person in the cash counters all empty. Only 3counter is working. The customer care & cashier was bad behavior. I just picked a toy my kid liked. I will tell all who I know not to visit that place. The behaviour to the customer is bad

Thanking you for a very bad customer service from ur side.