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Vishal Mega Mart Complaints & Reviews

www.myvishal.com

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Updated: Dec 3, 2025

Complaints 1580

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126

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Bad 😕 It seems that Vishal Mega Mart has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Vishal Mega Mart reviews & complaints page 54

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Address: New Delhi, Delhi, 110017

I shopped on 20 sep i. E today around 8 pm and chose buy 1 get 1 set of 2 t-shirt, 2 shirts, 2 jeans and sugar. While i went for billing the cashier at counter 3 misbehaved when i enquired that while i took items on offer why i have to pay for everything and not 1 on 1 as per offer. Instead of talking politely and telling that there are terms and conditions that it should be bought of same size, he started shouting and calling manager. While the manager arrived he too was an # and instead of talking politely and not letting the customer go he too was a #. I have been a customer since years while even i was in bangalore. I would like to file a case in consumer court if i don't get a proper response from you. Resolve it or lose a customer for forever.

Sep 20, 2018

Updated by Abhinavkumargaya Just a polite request, hire people who know a little about customer relations or at least they know how to behave like human. Otherwise Vishal Mega Mart is going to close down soon.

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Address: Gwalior, Madhya Pradesh, 474002

अभी में विशाल मेघा मार्ट ग्वालियर सिटी सेंटर गया था
वहाँ पर जो कैशियर है बड़ा बत्तमीजी से बात करता है
अभी 5 बजे की बात है
लाइन में लगकर गया तो बोला 299 बाली
टीशर्ट एक और ले आओ एक के साथ एक फ्री है
जब मैं टीशर्ट लेके आया तो बोला सबसे पीछे लग जाओ
तो मैंने उसको बोला कि भाई बच्चे की कोचिंग का
टाइम हो रहा है और में पहले ही लाइन में लगकर इतना
इंतज़ार कर चुका हूँ
तो मुझसे बोला
लेना लेना हो तो लाइन में पीछे लग जाओ नहीं तो समान रखो और जाओ मेरे बाप का क्या जा रहा है

एक जागरूक नागरिक होने के नाते यह शिकायत
कर रहा हूँ
अब आप कुछ करें न करें ये आपकी मर्जी
महेंद्र भार्गव ग्वालियर
Mob.[protected]

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T

tima1972

from Allahabad, Uttar Pradesh

Sep 27, 2018

कई बार शिकायत करने के बावजूद विशाल मेगा मार्ट इलाहाबाद का स्टाफ आटे के पैकेट को सुई या कील से छेद करके एक के ऊपर एक व्यवस्थित करते हैं जिसकी वजह से बारिश के मौसम में जरा सी भी नमी पाते ही आटा पैकेट के अंदर खराब हो जाता है।

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Address: Mathura, Uttar Pradesh, 3R13190003251

Date of incident: 18.09.2018 (19:00 Hrs)
Customer Code [protected]

I visited Vishal megamart, Krishna Nagar, Mathura, U.P. for purchasing of curtains. I purchased 14 window curtains and paid using digital mode of transaction i.e. credit card.
I went back to Mart to exchange 10 curtains as these are NOT of good quality. I ask either to exchange my 10 curtains of a specific kind of good quality curtains or refund my money. They haven't stock of that good quality curtains which i want to purchase so i asked for refund. They denied as i was paid via digital mode of payment. i asked them to pay me back via digital mode i[censored] can, again denied. Basically they were unable to arrange desire item and denied for refund also.
Behavior of responsible person present there was NOT ethical. they argue like i'm granted by them. When i was discussing this issue with Area Manager than instead of listening my grievances he was talking on mobile phone. Laughing behind me. Kind of insulted atmosphere. i have recorded videos of whole incident.

i want refund of amount 1970 of those 10 rejected curtains items.

from-

Ashok Kumar
Mob [protected]

+1 photos

+1 videos

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Address: 560061

Website: WWW.MYVISHAL. COM

This Shivanand her Ur Manger and assist Manger one billing boy tolk very rodaly and those all used hand on me it's time 4.20pm on 17th September 2018 I become there exchange some think what I bouth but I loos bill but I tolk that 15th September 2018, two day before I have card traction details but they not possible for exchange I request also they tolk with very rodaly and use very bad words and used on me hand also Plz u can cheak cc camera on 17th September 2018 at 4.00pm on words I enter the Ur showroom at 1.50pm after noon I requested for Bill more ammout they are tolk with like uneducated... Like his name. Mr venkatesh and assint manager one billing boy am very un satisfied customer this Vishal mart and I never come back I will my frds also I will put this all in social media also i[censored] people are not take action on those people...

+3 photos

Sep 17, 2018

Updated by Shivanand Pujier consumer complaints logo
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OtherVishal Mega Mart clothes and manager assist manager and one sales man ridley behiver with me
Vishal Mega Mart — clothes and manager assist manager and one sales man ridley behiver with me

1 Review
Sh Shivanand Pujier on Sep 17, 2018
Mark as Resolved

This Shivanand her Ur Manger and assist Manger one billing boy tolk very rodaly and those all used hand on me it's time 4.20pm on 17th September 2018 I become there exchange some think what I bouth but I loos bill but I tolk that 15th September 2018, two day before I have card traction details but they not possible for exchange I request also they tolk with very rodaly and use very bad words and used on me hand also Plz u can cheak cc camera on 17th September 2018 at 4.00pm on words I enter the Ur showroom at 1.50pm after noon I requested for Bill more ammout they are tolk with like uneducated... Like his name. Mr venkatesh and assint manager one billing boy am very un satisfied customer this Vishal mart and I never come back I will my frds also I will put this all in social media also i[censored] people are not take action on those people...

clothes and manager assist manager and one sales man ridley behiver with me
clothes and manager assist manager and one sales man ridley behiver with me
clothes and manager assist manager and one sales man ridley behiver with me

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View all Vishal Mega Mart Reviews
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Complaints503
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phone
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website www.myvishal.com
location Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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Sep 17, 2018

Updated by Shivanand Pujier [protected]@gmail.com

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: NA

Today, i visited the vmm khoda gzb plot no 72a-75a deepak vihar main rd. Khoda, and had purchesed fmcg products value of 2k. Then given offer on cooking oil and any other product by companies but store is no providing and saw rude behaviour about the same.
Specially store manager dont have any experience how to speak with customer. And not provide packing facility also. Representative staff have aggresive bwhaviour very much.
Kindly do the needful abut the same.
[protected]
[protected]@gmail.com

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Address: Ajmer, Rajasthan, 305901

Yesterday i was going vishal mega mart beawar not only yesterday every weekend me and my family going to vishal we ol love vishaal mega mart but few months a lady on counter she is very rude to every coustmer nd also me if i ask for offer always she says no i don't no about this and all she is so rude because of i love vishaal as a family member i tell you these type of service girls are reduce your coustmer so plzz kindly note my point and as soos as possible the girl get out from vishaal mega mart beawar,,,, i attached bill so you confirm who is girl who make bill of mine.

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S

Sandali Kapoor

from Indore, Madhya Pradesh

Sep 19, 2018

I bought safola gold 5 ltr on 9-9-2018 in which 1 ltr safola gold oil is free but they have billed me for that also bill no[protected] counter 8

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Address: Faridabad, Haryana, 121003

I have purchase 1 air cooler from faridabad sec-31 vishal mega mart store
And facing issue of water leaking and electric shock and logged a complaint on vishal consumer help line - [protected]
One day technician visit to my home and he tell him that we can not resolve this issue it is manufacturer defect.
Complaint no - 1808166 dated - 06/08/2018
But till date this issue not yet resolved.
Bill no.[protected]
Date - 16/06/2018
Article no. [protected]

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Address: Karnal, Haryana, 132117

I have submitted complaint too many times that my newly gas stove, s burner is not working, the issue noone single person is not come to resolve my problem...I don't know why the people sale these items when they can't give better service..my only fault is that I purchased Vishal's item ...i[censored] can resolve my problem then please do it. Complaint no is: 1808704

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Avoid to buy garments from vishal, expensive and low in quality; better purchase from local shops. I bought mavie pant and mine experience was really bad. It costs (899) near to branded garments having poor quality and stuff. My pant went horrible just after third wash. Mavie denied to replace when i lodged complaint and no response from vishal either.

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Address: Darjeeling, West Bengal

This evening, i have bought commodities worth rs. (1283 +1498) =rs. 2781/- only, vide bill nos.[protected] &[protected] respectively in between 8pm to 9pm from the vishal mega mart, siliguri-ii, spencer plaza, siliguri-734005. A simple notice was being displayed in the counter (Counter no.08) with a message that two kgs. Of sugar would be given to the customer for a purchase of minimum rs. 2500/-., but, unfortunately, the manager of this outlet has refused to issue two kgs. Of sugar, since we submitted two different bills amounting to rupees 2781/-. The commodities were purchased within one hour and were billed in the same counter. Obviously, it was injustice to me and the notice of this offer was very much misguiding to the common people. If no action is taken in favour of me, i shall opt to lodge complaint to the consumer forum.
Joydeep das, ccw, all india radio, siliguri,

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Address: Ghaziabad, Uttar Pradesh, 201204

Dear sir,

This mail is to get register a complaint against the staff of vishal mega mart modinagar.

Your staff at modingar store intentionally doing misbehave with customer and when we complaint against the staff mr. Vishal tomar was supporting his staff members.

One of your lady staf[censored]n necessary started shouting that we have stolen 2 specs. Spreading rummer with staff members without proper checking and identifying the correct reason.

I stopped her and said not to shout without verifying the facts. When matter was checked it was found that there was noting stolen and it was just a misunderstanding of your staff as he did not checked properly. When matter was sorted out your lady staff instead of realizing her mistake she started shouting that i misbehaved with a lady and she diverted the issue from her mistake to our misbehave. If vishal is not safe than who will go to purchase item in vishal if your employee will put this type of wrong allegations. When we reported to manager he was saying that misbehaving with lady staff can be harmful for us. Although i just stopped her to spread rummer without proper checking of facts. That means if your staff spoils customers image without any proof, we as a customer dont have right stop your staff and instead of realizing their mistake your team is putting allegation of customer.

When i argued with your checking staff they confirmed us that it was a mistake but your lady staff and manager started threatening me that do not argue otherwise it will not be good for me and he started to give indirect threatening of legal provisions of misbehaving with lady staff by a gent. It is the right way to deal with customers.

The roll of your manager is under question and the staff selection is very poor who dont know how to react and deal with reputed customer.

This is seriously a ridiculous thing done by your team and i request you to enquire the matter and take necessary action.

Regards,
Ca mohit goyal
[protected]

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Address: Ludhiana, Punjab, 141010

Your store at sector 32 ludhiana is soo efficient and proactive that they sold me an expired product. It's not for the first time but for 2nd time.. Earlier i was assured that there ll be no such complaint in future... But it pics attached show the part 2 of the assurance..

It's the most unmanged store...
And very painful to be a vishal customer
Plz change ur tagline
"value for money"
To
"anything for money"
Shame on u ppl for bringing such negative laurals to ur company...

+1 photos

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Address: Bathinda, Punjab, 151001

Sir i have purchase some material from vishal mega mart.in my material they put the underwear in our material this underwear is under sized so we go for change the under wear but they did rudely behave with us. The manager of vishal mega mart kabul is misbehaved with us so plz solve this matter otherwise i will go to consumer court thanks sukhjinder singh [protected]

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U

Utkarsh Majumdar

from Allahabad, Uttar Pradesh

Sep 4, 2018

Items not getting delivered

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Address: 122001

Website: Vishal Mega Mart

As i have recently visited vishal mega mart, khandsa branch, gurgaon. Somehow due to nature call i went to washroom and i saw the seat was so dirty and unflushed, i literally vomitted, even the staffmember complained that too and said it was in the same condition from last 3 hrs.in a country where toilet moment is going on how you should not act responsible? Being a departmental store giant you should assign or recruit a house keeping staff...

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Address: Golaghat, Assam, 785621

Website: Indian consumer complain

On 18th i went to do shopping in golaghat assam in vishal mega mart, i was supposed to do shopping many things..., but suddenly i received a call from my office that there is urgency, so i quickly took one things that which was very urgent... That cost of 159 rs, girl shouted at me that if i can't give change than i can't buy things, previously also i did many shopping..., but there was prompt service but this girl was so rude... It's dissapointed me so much... That day she was wearing yellow colour... I have also work in cash counter in bank... We never misbehave customer, coz we are here only for customers... I think she need some training...

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Address: Jaipur, Rajasthan, 302018

Hii, I have Purchased 2 shirts on 28July 2018 of worth rs 299/- after Discount but the Person Who is On Billing Counter Charged 904 instead of 604. After 2 Days When I went To Store They Guys Are not ready to Listen And Not helped me And he is asking For the Tag which i Already removed, But i Have that Product but he is Not Co-operative At all and he was very rude being a manager Of the Department.
And Not Resolved y Problem. I have the Invoice with me

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A

Anand dalal

from Kaithal, Haryana

Aug 29, 2018

Bhai saab ye log cheapest product par dusre high price tag laga ke sale kr date h or paise kha jaate h paise khane ke baad vo aapki kyu sunege

B

Brajesh pande

from Kichha, Uttarakhand

Sep 3, 2018

Brajesh pandey
[protected]

Very bad experience in your mart staff Corporations not good

extra amount charged - Comment #3199359 - Image #0

extra amount charged - Comment #3199359 - Image #1

extra amount charged - Comment #3199359 - Image #2

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Address: Faridabad, Haryana, 121001

Website: www.myvishal.com

Hi,
My self Rakesh K Singh, I am the customer of your store last 8 years.
Yesterday I visit for shopping at your Vishal Mega mart NIT-1 Faridabad store on15 August 2018, when i completed my shopping or billing i have move to go but when i have reach at exit checking point of Vishal Mega mart store there have one extra unbilled item in my bag, i don't know how it come in my bag, but when the checking staff see they told i stolen this, and i shocked when i go to manager of store they also called yes this is your fault you thief and told me to pay this item cost and it will not give after paying or they will not give the pay maount bill or not item, and force me to pay this bill, I am requesting this is not mine and i don't have need this you keep it in your store but then start to abusing, when said i will not pay without billing receipt or item then focibly pressurized to pay amount and told he was give in billing receipt or item.
I am also request we don't need or not want to purchase it you may please return it or if not then you have give the bill item and receipt. but after that they have start miss-behave abusing and call the police...

I am shocked how the level is vishal mega mart manager or staff.
I have also tried so many time to call head office of your gurgaon but no one is picking call.
After coming the police they balmmed me, after that this morallity i understand this behave or store is not good for customer.
And at the last i will pay or recieved bill but not received my item.

It's very shameless for future bussiness.

your are requested to please enquiry on this case or check the CCTV footage how this store manager behave to your customer.

I hope you will take hard or needfull action on that.
I am waiting for your response.

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H

[email protected]

from Allahabad, Uttar Pradesh

Aug 21, 2018

Sir vish mega mart me per day chori ho rahi h lekin vishal ka management iske liye koi action ni le raha h agar aisa hi rahega to customer mall me ni aega mall band ho jaega

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Address: Lucknow, Uttar Pradesh, 226003

Once we purchased an electronic item from vishal mega mart after purchasing when i arrived at home i observed that product is not functioning, when i visited there after 1 hour from purchase they forbid to replace and even forbid to entering the showroom.
Another problem is that they continously send there promotional messages to my mobile no it is also too irritating for me....

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Address: South Goa, Goa, 403802

1.Vishal mega mart Vasco Da gama, there was offer of 3kg sugar on purchasing of amounting Rs 2500/- and I was purchased clothing and food items Rs 3543.12/- vide bill no[protected] dated 14.08.2018. When I paid amount than ask about offer of 3kg sugar than he deny me and biller boy ask me that payment should be made through paytm. Hence, counter boy should be able to tell offer before billing, I have paytm also and able to made payments through paytm. After that reaction of biller boy and Manger also was rigid, like untrained.
2.Complained book also not having page numbers. It should be serially numbered.

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A

Amrendu

from Gorakhpur, Uttar Pradesh

Aug 28, 2018

None of the staff listening to customer

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Address: Jhansi, Uttar Pradesh, 284301

Dear sir i regularly visiting vishal mega mart jhansi uttar pradesh branch and all time washroom locked by manager customer coming here for shopping they are facing lots of problems it's shame on vishal mega mart they kept washing locked..
Drinking water facility also not here i think its suck.. Not happy with staff mostly staff rude behaving it's just horrible to come here.. I asked to staff i need washroom they told its only for staff not does customer that's by they kept locked
Manager is horrible who make him manager.. Vishal mega mart is good brand but here staff keeping down vishal mega mall.. Take immediate action its primary need of people i hope you will take action immediately..

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