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Vishal Mega Mart Complaints & Reviews

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Updated: Dec 3, 2025
Complaints 1580
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Bad 😕 It seems that Vishal Mega Mart has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Vishal Mega Mart reviews & complaints page 54

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S
sanjayadvocatejhansi
from Nagram, Uttar Pradesh
Nov 4, 2018
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Address: Jhansi, Uttar Pradesh, 284003
Website: www.consumercomplaint.in

Dt.. Dt.27/10/18 को मैंने vmm jhansi से ऐक.. Bajaj myjesty mx 3 steam iron रु.999/- की ख़रीदी.प्रेस 1200w व अत्यधिक हल्के वज़न, ज्यादा गर्म ना होने के कारण मेरी जरूरत को पूरा नहीं कर पा रही थी.रसीद के पीछे अंकित है की किसी भी सामान को ग्राहक 15 दिनों में वापस या बदल सकता है.प्रार्थी dt.02/11/18 को उक्त प्रेस vmm. Jhansi गया तो मुझे श्री तिवारी जी से सम्पर्क करने को कहा गया.श्री तिवारी जी को मैंने अपनी समस्या बताई तो वे आग बबूला हो गये व बोले की ऐसे सामान हम बदलने लगे तो हम तो बर्बाद हो जायँगे..मैंने बोला की रसीद में 15 दिनों में सामान वापिस करने का प्रावधान लिखा है.इतना सुनते ही श्री तिवारी अपशब्दों व अभद्र भाषा का प्रयोग करने लगे बोले रसीद पर तो ऐसे ही लिख दिया जाता है वर्ना कौन आएगा और सामान किसका लौटाना है किसका नहीं ये मेरी मर्जी.आप को एक मुफ्त सलाह देता हूँ आप कोर्ट से आदेश ले आओ तो मैं आप को आप की प्रेस के पैसे वापिस कर दूँगा..झाँसी में जिला उपभोक्ता फोरम है आप चाहो तो वहाँ से केस जीत कर आदेश ले आओ तभी आपकी प्रेस वापिस होगी और तभी पैसे वापिस मिल पाएँगे.
अत महोदय से निवेदन है की श्री तिवारी जी को निर्देशित किया जाये की वे ग्राहकों के साथ अच्छा व सहयोगपूर्ण व्यवहार करें व प्रार्थी की प्रेस वापिस कर प्रार्थी को प्रेस का मूल्य दिलाया जाये.अन्यथा प्रार्थी को मजबूरन न्यायलय की शरण मे जाने के लिये बाध्य होना पड़ेगा जिसके समस्त हर्जा -खर्चे का उत्तरदायित्व आप विपक्षी का होगा. — संजय. Bill no.[protected]. Counter no. 07
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I bought diff.articles from your store at palampur HP on[protected].Bill no.[protected] Amt.1695.Reward points still not added to my account.when i enquired at the store they said may you have given wrong mob.no.But when i checked the bill, entered mob. no.is right [protected].Please look the matter and add the reward points to my account
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    J
    Jyotiraj Panigrahy
    from Baghdogra, West Bengal
    Oct 29, 2018
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    Address: East Khasi Hills, Meghalaya

    Sir, I am regular customer of Vishal Mega Mart, Police Bazaar, Shillong (Meghalaya). Since last 2 & 1/2 years I am sincerely visiting, purchasing and observing continuous crowd throughout the day (7 days in week, 365 days in year). At least 500 peoples can be seen in all 3 storey’s at any time during any business hours. The underground floor (i.e. Grocery Outlet) is really dangerous and highly risky for human life. There is NO ventilation at all. While entering into the underground floor we feel completely restless, breathing less, irresistible and certainly we feel that we can die here because of suffocation. First floor and top floor is also suffocated but somehow manageable. Due to central point, important place of the Shillong City, the shop is always crowded and busy, deals perhaps Crores of business but there is NIL value for precious human life. If anything goes wrong, there may be a enormous damage to hundreds of life as well as property. Sir, accident, death or disaster does not inform in advance or does not alert. It can attack at any time. It’s also NOT TOO LATE. Please do not run behind money and business only. Feel sympathy and pity on the innocent human being those who have made you a successful business man and your VISHAL MEGA MART also.
    Please care for both MAN and MONEY.
    Thank You
    JAIHIND
    Mob.[protected]
    Oct 29, 2018
    Updated by Jyotiraj Panigrahy     Dear Sir, (Head of Vishal Mega Mart, Shillong, Police Bazaar) Please do not wait for a terrific tragedy or mishap. That time there WILL NOT be any chance for realize, sorry or pardon. Everything may be ruined and collapsed. SO PLEASE DO NOT WAIT, RATHER DO SOMETHING NOW. Give us breathing, than only we will survive and simultaneously you will.

    Thank You Sir
    JAIHIND
    Mob-[protected]
    Nov 03, 2018
    Updated by Jyotiraj Panigrahy     Dear Sir, (Head of Vishal Mega Mart, Shillong, Police Bazaar), one week already passed, but NOBODY is bothering to even reply. Sir, it is a matter of life of hundreds of innocent common man. Kindly don't close your eyes and ears. See and feel the actual situation of your outlet as mentioned above. Please DO SOMETHING QUICKLY AND RIGHT NOW. This complaint already been forwarded to various Govt agencies. Please DO THE NEEDFUL BEFORE IT IS TOO LATE.
    Thank You Sir
    JAIHIND
    Mob-[protected]
    03-11-18
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      P
      Prabal Buragohain
      from Margherita, Arunachal Pradesh
      Oct 29, 2018
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      Address: Sivasagar, Assam, 785640

      D/sir, madam, i myself p. Gohain like to state that there is a problem going on at vishal, sivasagar, assam, pin 785640.. I usually buy rice bran oil for my home use from vishal of my hometown along with other products. There is a error in your system that the price of emami rice bran oil is showing 96 rupees whereas its mrp is 92. I have been complaining to the manager of the vishal many times for last 2 months. But there is no correction in their system till date. Sales executive says that the correction should be made from head office system. We customers never expected this type of mistake from a well known mart. I request you to rectify the matter immediately and take a proper action to it.
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        A
        Ashokdatt
        from Indore, Madhya Pradesh
        Oct 28, 2018
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        Address: Gwalior, Madhya Pradesh

        I am maj ashok datt, posted in gwalior. Tonight i visited the shop and purchased 15 items. I was fooled with an amount of rs 1500/- by the billing boy. My only fault was i didn't check the bill there itself.
        On reaching home i realized i was charged for 17 items (Two items which i never bought).
        May i request you to refund my 1500 to me or i shall process a case against the individual n the shop. This type of cheating is not acceptable
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          H
          Himanshunarula
          from Kapurthala, Punjab
          Oct 24, 2018
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          I visited your store in firozpur at around 6:45 pm on 24th october. I heard alot about your store being a good brand and excellent customer service. I picked 5 shorts from a clearance (Discounted) basket near men’s trial room at ground floor. 3 of them got scanned at the display price (Price on discount basket) but 2 of the shorts were not getting discounted and got scanned for rs 80 each. When i asked the cashier and on duty manager (Ranjit yadav). I got a very rude reply “ you can complain if you want to but its not our responsibility” were the exact words he used and pointed me to the customer care chart. I got so embarrassed in front of whole store and i seriously am unhappy with your customer service being so rude and staff being so impolite to the customers. Its my humble request to please consider my request and look into the issue. It is a very unethical and unprofessional way mr. Ranjit yadav made me feel embarrassed in front of my mother and father aswell.
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            V
            Vdeepkaushik
            from Chandigarh, Chandigarh
            Oct 14, 2018
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            Address: 148001

            Dear team
            Today i visted your mart. But at the time of billing there is no loyalty bonus showes in my account. Plz do the needful asap.
            Thanks
            Copy of your promotional message as below

            We missed you!

            Your vishal loyalty account is credited with 150 bonus points worth rs 75.

            Offer valid till 14 october'18

            T&c
            View replies
            Sir, on October 5, has cut my 140 rupees in Kangra Vishal mega Mart, he has not returned to me balance. Please refund my balance. Mega mega Mart are collect me payment online or cash both. Vishal mega Mart worker say that your balance will be refunded 24 hour but not refund my balance. I need money please refund my balance
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              R
              RCb rcb
              from Nagpur, Maharashtra
              Oct 9, 2018
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              Address: Nagpur, Maharashtra, 440001

              This is the situation of sakkardhara branch, nagpur, maharashtra
              More looks like a warehouse!!!
              More like godown not a store!!
              Images included...
              Ac is not working!!!
              He wants to kill us by, suffocating us!!!
              Please help.
              Date and time 9/october/18
              3:10 pm!
              This is the situation of sakkardhara branch, nagpur, maharashtra
              More looks like a warehouse!!!
              More like godown not a store!!
              Images included...
              Ac is not working!!!
              He wants to kill us by, suffocating us!!!
              Please help.
              Date and time 9/october/18
              3:10 pm!
              This used to be a much better store!!!
              But now it is comming close to a shut down!!!
              And if this carries on store will face a permanent shut down! 👎👎👎👎👎👎.
              All customers were suffocating inside,,, and finally everyone left!!!
              This happens frequently!!!
              View replies
              Dear seller
              My name is Dharmendra Singh parmar
              I am order t shirt in[protected].
              And payment do this.
              But my order not shipped to my address.
              Address is - sc-14 shilpi City Rewa (rewa satna highway) chorahta Rewa.
              So I request you please my order is delivered fast .
              Thanks and regards
              Dharmendra Singh parmar
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                S
                Shivrathi
                from Suriapet, Telangana
                Oct 7, 2018
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                Address: West Delhi, Delhi, 110041

                Home & gardenvishal mega mart worst tandem cooker (Induction)
                Vishal mega mart — worst tandem cooker (Induction)

                Hi,
                I bought a tandem (Induction) cooker 3 lts (Tpc58801) from vishal mega mart nangloi delhi (Article number[protected] dated 14/08/2018. It is leaking air when we put in for cooking. When we went for the local store they refused to replace saying to put a call to the number on the bill. Those guys instead asked to go to local store. I am pretty much frustrated by the service provided by you. Please get this exchanged or i may have to go to the consumer court. I am planning to shift to bangalore and once i get there it won't be possible for me to take the waste from you guys and come back times and again for replacement.
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                  P
                  praveenbiogen
                  from Hassan, Karnataka
                  Oct 3, 2018
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                  I am ky. Usha from bangalore placed an order with number vf126991. My product which is ordered not yet received. Order number vf126991. You are about to deliver through dtdc courier i cannot trust this. Please recheck whether the order has delivered or not. Please take necessary actions.
                  Let me know asap.
                  Don't cheat the people and don't spoil your reputation.
                  View replies
                  I made an purchase wroth of 4.5k ( 18 items) but the billing is made for 20 items. 400-500 extra amount.

                  Now i am not even able to reach them out in any given no.
                  Reply
                  Hello Gud evening
                  Dear Help Executive
                  I had 2571 shopping from your store on August 15, 2018 (payment order id[protected]) from that baggage, my baggage was left at your store. Despite repeatedly speaking to your store manager, my problem was not solved.Please help me.
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                    S
                    Sunytha
                    from Bengaluru, Karnataka
                    Oct 2, 2018
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                    Address: 560043

                    With regards to the order no vf126688, as per the tracking details the product has arrived in bangalore on 28th september 2018. But its not been attempted to delivery. Its the same status since 28th september.
                    When the product will be delivered n usually i have received it within 4 to 5 days its ordered n also after receiving the update message too.
                    Kindly check into the issue n deliver the product at the earliest.
                    View replies
                    Dear Team of Vishal
                    Today i'm Shopping in Jhansi(u.p.) visual mega mart in evening around 6'O clock purchased 3492/[protected]@ 299/- Rs. there was a employee in vishal named Pawan Kumar who has misbehaving with me and about this when I went to manager Vijay Sikarwar for complaining about him he & executive Pawan is smiling.
                    I'm very disappointed on it.
                    Reply
                    Naveen K Singh's reply, Oct 7, 2018
                    Regards
                    Nadeen Singh
                    Jhansi
                    9838657987
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                      S
                      Satrughan Panwar
                      from Basi, Rajasthan
                      Sep 30, 2018
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                      Address: Bikaner, Rajasthan

                      Mein bikaner branch me employee tha ...kisi reason ke kaaaran mene job left kar di..manager ne meri salary 10 din me aane ka vaada kiya nhi aayi..fir mene chakkar nikalne shuru kiye rozz roz jata hu .apni salary ki baat karne ke liye...aaj 2 month ho chuke he...mujhe meri salary nhi mil rhi he...plz agr aap kuch kar skte ho to kardo..E code-9006595
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                        R
                        RamanBhatnagar
                        from Noida, Uttar Pradesh
                        Sep 27, 2018
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                        Address: Ghaziabad, Uttar Pradesh, 201001

                        On 26th september 2018, i visited to your lal kuan branch ghaziabad, during which i was trying a sweat shirt and the cable tie of price tag of the shirt broke.
                        And there was a deaf guard sitting outside the trial room, i dont know what he said to the man standing on the first checkout counter and he was behaving so badly they sad it is not broken by mistake, you did it intentionally and you want to thief it etc etc. He was not ready to listen anythimh i told him that i am going to buy it still he was behaving badly
                        I told them i am going to buy this shirt and it all happend by mistake and i am going to buy it coz its size is fitting me. But instead of they the continue their humiliation and drama in front of many people. Then mr deepak came manager of store and then he told him to leave and then bought that shirt.

                        I am not going to vishal mega mart ever and neither i suggest any one to go the vishal mega mart at any branch
                        Very pathetic response and very ill behavior from you.
                        View replies
                        My tandem 3 burner LP gas stove is well within the warranty period of 3 years.It shows lower flame height with luminous flame.l had lodged complaint in this regard vide complaint no[protected] to customer care.Mechanic of the franchise at Bhubaneswar attended several times but failed to repair.I strongly demand to replace the stove at the earliest.
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                          A
                          Alima Begam
                          from Along, Arunachal Pradesh
                          Sep 23, 2018
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                          Address: North Tripura, Tripura, 33014021

                          Hi i am alima begam from dharmanagar dist. I am a govt. Employee today 23 sept 2018 i bought a tal infant toys for my 22 months baby. Product is looking so nice and my baby was so happy to see this and when my daughter sit on it then it was broke and damaged. So now i am very disappointed for this product. I am very much upset and now i decided to return it.
                          How can i exchange it? Kindly accept my complain.
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                            A
                            ANURAG RENFOLD
                            from Allahabad, Uttar Pradesh
                            Sep 21, 2018
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                            Address: Meerut, Uttar Pradesh, 250004

                            Dear sir,

                            With a heavy heart i wish to bring to your notice that on 19th sep 2018 i went to shop at vishal mega mart garh road, meerut. I bought a magic panda toy scooter for kids. I went to the billing counter and paid the bill. I asked the counter staff to check the product as it was sealed. First of all they made me to wait for 20-30 as the concerned staff mr himanshu was not present at his section. He was somewhere outside chilling out. On several announcement by receptionist he appeared. At first mr himanshu was not in a mood to check the magic panda toy as it would have taken efforts. On my continuous persual he agreed but gave me warning that he is not responsible for packing the toy back. After connecting all the parts of the panda i requested to tie the same in the box, he angred at me said "ye wapas box me nhi jaayega jaise le jaana hai le jao". I asked him to give some kind of rope or something so that i can tie the toy back in the case/box for which he denied and said take it outside get it tied with someone else which i felt disrespectful. Then i went out looking for the rope asked guards about it for which they said no. Then once again i requested to mr himanshu please give me any type of rope to tie the toy which i have purchased. Then he went out pulled out a dirty rope from the trash thrown outside. I felt so miserable and disheartened by then. I asked him to help me tying the toy with the box for which he clearly and denied. Then with the help of my wife i sat there and tied the knot with that dirty rope. The whole time i was tying the knot he was enjoying sitting with the guard at gate doing nothing. I'm a govt employee at a reputed post and never in my life i have felt such disrespectful behaviour, the way mr himanshu staff of vishal mega mart, garh road meerut has made me feel. I hope such a reputed organisation like vishal mega mart will look into the matter and help me to regain my lost respect.

                            Thanks you
                            Anurag kumar
                            View replies
                            Mene product liya Vishal mega mart se today and counter pr dono product deposit kiye lekin counter pr only 1 product Ka bill Kata and bahar jate samay check krne pr only Hume insult kiya gya ...Vishal mega mart bekar lga mujhe Sonu name Ka employee tha muzaffarnagar up me
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                              A
                              Abhinavkumargaya
                              from Noida, Uttar Pradesh
                              Sep 20, 2018
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                              Address: New Delhi, Delhi, 110017

                              I shopped on 20 sep i. E today around 8 pm and chose buy 1 get 1 set of 2 t-shirt, 2 shirts, 2 jeans and sugar. While i went for billing the cashier at counter 3 misbehaved when i enquired that while i took items on offer why i have to pay for everything and not 1 on 1 as per offer. Instead of talking politely and telling that there are terms and conditions that it should be bought of same size, he started shouting and calling manager. While the manager arrived he too was an # and instead of talking politely and not letting the customer go he too was a #. I have been a customer since years while even i was in bangalore. I would like to file a case in consumer court if i don't get a proper response from you. Resolve it or lose a customer for forever.
                              Sep 20, 2018
                              Updated by Abhinavkumargaya                               Just a polite request, hire people who know a little about customer relations or at least they know how to behave like human. Otherwise Vishal Mega Mart is going to close down soon.
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                                A
                                About Best
                                from Itarsi, Madhya Pradesh
                                Sep 20, 2018
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                                Address: Gwalior, Madhya Pradesh, 474002

                                अभी में विशाल मेघा मार्ट ग्वालियर सिटी सेंटर गया था
                                वहाँ पर जो कैशियर है बड़ा बत्तमीजी से बात करता है
                                अभी 5 बजे की बात है
                                लाइन में लगकर गया तो बोला 299 बाली
                                टीशर्ट एक और ले आओ एक के साथ एक फ्री है
                                जब मैं टीशर्ट लेके आया तो बोला सबसे पीछे लग जाओ
                                तो मैंने उसको बोला कि भाई बच्चे की कोचिंग का
                                टाइम हो रहा है और में पहले ही लाइन में लगकर इतना
                                इंतज़ार कर चुका हूँ
                                तो मुझसे बोला
                                लेना लेना हो तो लाइन में पीछे लग जाओ नहीं तो समान रखो और जाओ मेरे बाप का क्या जा रहा है

                                एक जागरूक नागरिक होने के नाते यह शिकायत
                                कर रहा हूँ
                                अब आप कुछ करें न करें ये आपकी मर्जी
                                महेंद्र भार्गव ग्वालियर
                                Mob.[protected]
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                                कई बार शिकायत करने के बावजूद विशाल मेगा मार्ट इलाहाबाद का स्टाफ आटे के पैकेट को सुई या कील से छेद करके एक के ऊपर एक व्यवस्थित करते हैं जिसकी वजह से बारिश के मौसम में जरा सी भी नमी पाते ही आटा पैकेट के अंदर खराब हो जाता है।
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                                  A
                                  ashok506871
                                  from Delhi, Delhi
                                  Sep 19, 2018
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                                  Address: Mathura, Uttar Pradesh, 3R13190003251

                                  Date of incident: 18.09.2018 (19:00 Hrs)
                                  Customer Code [protected]

                                  I visited Vishal megamart, Krishna Nagar, Mathura, U.P. for purchasing of curtains. I purchased 14 window curtains and paid using digital mode of transaction i.e. credit card.
                                  I went back to Mart to exchange 10 curtains as these are NOT of good quality. I ask either to exchange my 10 curtains of a specific kind of good quality curtains or refund my money. They haven't stock of that good quality curtains which i want to purchase so i asked for refund. They denied as i was paid via digital mode of payment. i asked them to pay me back via digital mode i[censored] can, again denied. Basically they were unable to arrange desire item and denied for refund also.
                                  Behavior of responsible person present there was NOT ethical. they argue like i'm granted by them. When i was discussing this issue with Area Manager than instead of listening my grievances he was talking on mobile phone. Laughing behind me. Kind of insulted atmosphere. i have recorded videos of whole incident.

                                  i want refund of amount 1970 of those 10 rejected curtains items.

                                  from-

                                  Ashok Kumar
                                  Mob [protected]
                                  +1 videos
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                                    S
                                    Shivanand Pujier
                                    from Namagiripettai, Tamil Nadu
                                    Sep 17, 2018
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                                    Address: 560061
                                    Website: WWW.MYVISHAL. COM

                                    This Shivanand her Ur Manger and assist Manger one billing boy tolk very rodaly and those all used hand on me it's time 4.20pm on 17th September 2018 I become there exchange some think what I bouth but I loos bill but I tolk that 15th September 2018, two day before I have card traction details but they not possible for exchange I request also they tolk with very rodaly and use very bad words and used on me hand also Plz u can cheak cc camera on 17th September 2018 at 4.00pm on words I enter the Ur showroom at 1.50pm after noon I requested for Bill more ammout they are tolk with like uneducated... Like his name. Mr venkatesh and assint manager one billing boy am very un satisfied customer this Vishal mart and I never come back I will my frds also I will put this all in social media also i[censored] people are not take action on those people...
                                    Sep 17, 2018
                                    Updated by Shivanand Pujier                                     consumer complaints logo
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                                    OtherVishal Mega Mart clothes and manager assist manager and one sales man ridley behiver with me
                                    Vishal Mega Mart — clothes and manager assist manager and one sales man ridley behiver with me

                                    1 Review
                                    Sh Shivanand Pujier on Sep 17, 2018
                                    Mark as Resolved

                                    This Shivanand her Ur Manger and assist Manger one billing boy tolk very rodaly and those all used hand on me it's time 4.20pm on 17th September 2018 I become there exchange some think what I bouth but I loos bill but I tolk that 15th September 2018, two day before I have card traction details but they not possible for exchange I request also they tolk with very rodaly and use very bad words and used on me hand also Plz u can cheak cc camera on 17th September 2018 at 4.00pm on words I enter the Ur showroom at 1.50pm after noon I requested for Bill more ammout they are tolk with like uneducated... Like his name. Mr venkatesh and assint manager one billing boy am very un satisfied customer this Vishal mart and I never come back I will my frds also I will put this all in social media also i[censored] people are not take action on those people...

                                    clothes and manager assist manager and one sales man ridley behiver with me
                                    clothes and manager assist manager and one sales man ridley behiver with me
                                    clothes and manager assist manager and one sales man ridley behiver with me



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                                    Complaints503
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                                    +[protected]
                                    website www.myvishal.com
                                    location Plot No 184, Platinum Tower, 5th Floor, Udyog Vihar, Phase I, Gurgaon, Haryana, India - 122016
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                                    If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us
                                    Sep 17, 2018
                                    Updated by Shivanand Pujier                                     [protected]@gmail.com
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                                      S
                                      Syd Mhd Rsd
                                      from Delhi, Delhi
                                      Sep 16, 2018
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: NA

                                      Today, i visited the vmm khoda gzb plot no 72a-75a deepak vihar main rd. Khoda, and had purchesed fmcg products value of 2k. Then given offer on cooking oil and any other product by companies but store is no providing and saw rude behaviour about the same.
                                      Specially store manager dont have any experience how to speak with customer. And not provide packing facility also. Representative staff have aggresive bwhaviour very much.
                                      Kindly do the needful abut the same.
                                      [protected]
                                      [protected]@gmail.com
                                      +1 videos
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                                        K
                                        khushnuma khan
                                        from Behror, Rajasthan
                                        Sep 14, 2018
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                                        Address: Ajmer, Rajasthan, 305901

                                        Yesterday i was going vishal mega mart beawar not only yesterday every weekend me and my family going to vishal we ol love vishaal mega mart but few months a lady on counter she is very rude to every coustmer nd also me if i ask for offer always she says no i don't no about this and all she is so rude because of i love vishaal as a family member i tell you these type of service girls are reduce your coustmer so plzz kindly note my point and as soos as possible the girl get out from vishaal mega mart beawar,,,, i attached bill so you confirm who is girl who make bill of mine.
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                                        I bought safola gold 5 ltr on 9-9-2018 in which 1 ltr safola gold oil is free but they have billed me for that also bill no[protected] counter 8
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