Vishal Mega Mart Complaints & Reviews

I always used to buy my office monthly needs from Big Bazar but this month (August 2018) I don’t know what wrong happened to me that I decided to go “Vishal Mega Mart” of Ambala Cantt Haryana, One of the horrible experience of shopping in my life, let me tell you in detail what happened.

1st I had 2 carts full of items and cash counter person did not help me to put all items to his counter even he ordered to put all items to his counter any how did that after billing he said now you can put all items back in your cart as he could not help me in it, it’s not his job.

Now I asked him to give me 4 bags to carry my things but he said gate keeper will put all item in these bags I can’t do it, Any how I put all the items back in my both carts and he didn't even help little.

Now I went to gate and gate keeper said I can only check the items can’t put in your bags you have do it by your own, finally I did it as all were kept on denying.

Now I was with 4 bags and lots of other things those could not carry in bags and at last I asked them for one favor can you send someone with me to drop these bags and rest of things in my car even I was carrying 4 bags in my hand they said why don't you take car at front door (Provided front road is congested and full of traffic) and then we will help you. I said Okay and I did the same.

Now these ## care nothing I parked my car in front of door and came in now no one is ready to drop the items and one ### is seated there using his phone but didn't bother about anything. Laps I did were 5 to settle all my items in car and in every lap I asked him to arrange someone or come with me but such a shame full guy arguing with in instead of helping.

I believe Vishal is worse in customer service they don't care for their customers. Their Recruitment team and superiors must improvise their hiring process.

I would definitely like to hear from their superior at Amit.[protected]@Matrxosft.net

I have done shopping from vishal mega mart three times and the delivery boy was sheetal Gautam
1. First time he did not delivered my parcel and told the company that the office was closed i called customer care for many times. After approx 15 days with continuous calling i received my parcel and the delivery boy at the time of delivery abused me in my office.
2. in second delivery the delivery boy was same and he contacted me to receive my parcel outside the office gate and he stood in other direction when i was unable to find him i called him but intentionally did not receive my call when another person called him he abruptly received the call and then i asked about his location and then find him. After a long time i found him and received the parcel with mis behaviour and also with abusing words
3. in third time recently i booked my parcel again on 5-6th aug 2018, the status was out of delivery but 0n 6th the status is undlivered due to ddo closed but the reality is that he did not call me and second he did not came here and the third the office was not closed on 6th aug. and today when i called him and asked about my delivery he again abused me on call

Today i purchased several items from vishal faizabad but regret to say that there is gt difference between disclosef & actual discount.
Bikano namkeen 242 no discount given instead of disclosed discount of rs.85/
Real juice when purchased no discount displayed on purchase of apple flavour & also for two different flavours.in last they compelled me to purchase 2 leetchi flavours in which after long arguments discount provided by them.
Anil kumar
Mobile no [protected]
Faizabad

This is totally disgusting, today i went to your puri outlet, when i just get to know that in my bill deo price showing high, hence i want to cancel that itam 2 min next of his billing. But then cashier inform that he couldn't cancel that order and suggest to speak with his manager, they suggested me to exchange itam and denied to cancel. As i have no choice i have to bring something instead of that. But latter they ask for door return slip, when i asked why i suppose to bring that, i not even go out side they said this is the only process, later i used to wait for 20 min as they don't know the price of exchange product.. Is it. Is this such a way you regain your costumer.. I am really disappointed with your service.. My mobile no - [protected]
Bill no[protected]

Last week i went to store with my family in bathinda.. Punjab.. My 7 year old son n my wife was with me... I m ur regular customer from last few 6-7 year n shopping in lakhs.. U can chech it by my no.[protected].. While my visit ur salesman break 5 bottle of sos.. He claim that one of bottle is break by my 7 year old son out of 5 break bottle. How can it possible... Ur staff show very rude behaviour with my whole family. Snatch all material that we purchase from store.. N pulled out of store.. Now i make sure my family.. Friends... Relative no one go to store until ur staff say sorry to me... Otherwise in bathinda we can go to relience mall... More store... Or big bazar.. We have many choices.. I[censored] not take any action i will go to the police...

Your jeans is price tag is old mrp-999
New mrp-499 but by hand mention mrp-149 I am asking for your floor staff Answer is this a jeans is 149 ok. But my Invoice is 199 how possible my bill no[protected].
Counter no-07
Date - 26/07/2018
Vishal Mega Mast - khuda Ghaziabad
Plot - no 72A-75A Deepak vichar main Rd khoda
Pin-200301

Dear sir /mam
Mein kai bar apke outlet mangol pur kalan/khurd per visit kiya
Aur products final karne ke baad billing counter per time west hota h
Jab usper price tag nahi hota
Lekin jis section se product uthate h waha per price kucch aur hota h
Billing counter per scheme change ho jati h
Kyonki mujhe abhi tak transparency najar nahi aayi
Mujhe bada dukh hua ye batate hue kee 2k kaa saman pasand karne ke baad mujhe cancel karna pada
Very bed
Apka staf active nahi h
Uttam chand
[protected]

Hello,
I was visiting vishal mathura branch today. This sales person in the men's section didn't let my father try a shirt and he said that it cant be tried.
When we asked for the trial piece, he denied to give it to us saying its not available. And before we know he started arguing and mis behaving with us. he said all kinds of bad words.
We request compensation of this behavior and suspension of this person.

Today me n my brother in law went to vishal mega mart rajpur road dehradun as im the regular customer there.there is aquarium corner on the first floor just besides the stairs ends.we started watching aquarium stuff there when my brother in law just touched smthin there and an old men behind those aquariums shouted so rudely "hath mat lgao yha faltu mat khade raho jab kuch lena nahi hai to hatoo yha se bhago yaha se"as if we are beggers.bt my brother in law sincerely stepped back.after that we talked to manager he said that the person is not from the staff.he pays rent for the place .but as he is inside vishal mega mart it throws a puddle of mud on vishal mega mart .it upset me so much that i went back frm there .if vishal mega mart gets rent frm him .he is destroying the image of your store .the thing he cud have said polietely he talked to us as we are sm kind of beggers .please resolve my issue n reply me soon .contact no. [protected]

Your staff "biru" did misbehaviour with me, location- pitampura, you can check the cameras if you have any issues. And i would say that the staff should learn manners when they talk to any customer not only me but with everyone. I seat on a chair which was for a children which you sell it on 3rd floor and yours staff rudely said "madem yahan baithne wali jagah nhi h yha na baitho". I really don't think this is a correct way to talk. I said ap thoda tarike se kehte to bhi me nhi baithti and no sorry or apology by your staff. With lots of attitude he was standing. Kindly take it as a feedback.

I am visit in store i buy a deo but and i am going to Billing section they said i[censored] buy 3 Deo then we will give the product and mrp for single deo is only 210 and they not mention over there buy 3 then they will provide the product first time i am visit over there very worth service staff is not supported mangers also not supported. Khichri put gao Delhi 110091 store

They are not contacting with us...When we call on there customer number they just pickup call and a machine said to wait and your call is important to us and then cut the call without listen any thing

Please take a strict action toward them because they are niglacting the issues faced by there consumers...They just fulfilling the formality by providing the telephone number of vishal mega mart headquarter...

Hello sir... My name is shilpa bagchi a regular customer of yours. On date of 2 july 2018n we went to buy some goods from your store.. There we met arelative o[censored]s with her small kid who want buy a slipper there, after that my mother buy that slipper for that kid, and after billing we just came from the store giving that slipper to the girl but then after we herad that the billing counter want money after when that lady go to the counter even we have already paid that. I am aregular customer of yours and i dont have the slip becoz i buuy almost daily the products from there o when i came oit the store i just threw it up. I am not saying that refund us but atleast belive on the customers who are regular customer of yours otherwise people will never beilve on your customer service.
Thankyou
Yours faithfully
Shilpa bagchi
Bankmore dhanbad

Halo sir. Main aur meri sister vishal k regular customers hain. Humare town (North lakhimpur assam 787001) m halhi m new branch khula h.. Wahase hum kirana ka saman late h. Aur active pro olive oil 950 wala dabba regular lete h. Uske sath jo ek litr free milta h inhone wo dabbe se far kr alg kr dete h.. Phlibar hab pakre gaye yo bola ki hum use counter m dete h. Par aj had hi krdi aj bol rhe k free likha tab de na. Bhot misbehave k vad unhone ek nikal dia aur be stock khtam ho jaye to khase layenge? Jo ciz saman k sath ata h usko plastic sr nikale kaise aur uska stock khatam kaisr hua? Uparse dry fruits m price ki jagah ko tub kr k safed kia hua rehta h. Maine saboot k tor par pic lni cahi but unhon ne aisa krne nahi dia. Jab maine iss bare m pucha to bolne lge ki apas m ragar khanese hua h.. Par sare packs apas m ragar kaise kha skte h.. Zahir h dhote to nahi h na wo packs ko. Sir yhi silsila rha to hume vishal se saman lena mazbyran bandh krna prega

I have purchaged cloths n others on 24/06/2018 time shown in bill 15:39:08 vide bill no.[protected] at vishal mega mart, jabalpur, m. P.

After i went to home and checked the bill i found 2 items (Jeans pant) for rs.999/- per number but i have purchased 1 and received also 1 only. It shown rs.1998/- instead rs.999/- at item code[protected]Ml_jeans_slim)

My total bill amount was 4722/- instead of rs.3723/-

Requested for return of money rs.999/- please.

At your bergampur, odisha branch.

Staff behaviour is not at all satisfactory at your vishal store. This is the 3rd time i got dissatisfaction regarding the services.

Today i have purchased nearly 1700 rupees goods at your vishal store, berhampur. While billing the goods the staff behaviour was harassed. So i just came out from your store with out billing the goods. So from today onwards i will never buy any single items from your store.

My suggestion is just to improve your staff behaviour against the customer. Because without the customer base you are nothing.

With regards

As today i experience the purchasing of goods at vishal mart bikaner and first of all there is very poor air conditions and fan situation customers are feeling very suffocation and secondly the staff behaviour special the billing staff shatrughan and manger ashish kumar which behave very badly with us and also with women don't know how to handle the customer satsifaction and don't provide help for changing of any particular item.

Hello
This is to inform that in vishal mega mart sri ganganagar rajasthan.. The staff is highly ill mannered.. Especially the sales executive.. Most of them they are not available for customers assistance. They used abusive words and used very harsh words in front of all the people despite of his own mistake as he was absent from his counter and did not came for my assitance for like more than an hour.. I was really hurt by his ill behaviour and abusive words. Even most of the staff there do not work most of the time and there...

Worst experience at vishal mega mart. There was no proper management of trial rooms at sriganganagar rajasthan vishal mega mart. Trial rooms were filled by their own stocks. When i stood against this, the salesman started speaking in high voice. He called the manager there. And the manager without listening my perspective, taken two policemen there thinking of putting me down. Such a ghatiya staff i have never seen in any shopping malls. Please dont shop at vishal mega mart. They should teach something to their staff first. Very disappointed...

Hi, i purchased a men shirt from vishal mega mart g3s mall rohini sector 11 branch but the size of the shirt not suits me thats why i decides to replace it but unfortunately it has been 18 days passed fron date of purchase and they have 15 days replacement policy. They refuse for return or replace. I asked the salesperson meenakshi for any wayout in which i ready to purchase 2 shirts and ask to return on current bill but they argue with me and even not ready to listen anything from my side.