Visufin — Incorrect loan

My name is Moorthy Prakasam, my phone no.[protected] my pan number COLPP6842Q. Sir my cibil score was dropped due to non payment of my emi of loan taken by visufin, it was showing outstanding is there in your account but i didn't took any loan from visufin but is was showing in my account. It was impacting my cibil score. So kindly needful help to solve this issue.
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