Visufin — Need to close over due

Hi sir/madam iam Tulam srikanth previousely I took a loan from VISUFIN and after that I paid my loan amount but right it's showing over due 4 rupees only in my cibil report so right now iam ready to pay that over due amount but I couldn't because I don't VISUFIN related application in mobile and it don't showing play store also and it's also do not showing Google but I have linked mobile number with that loan and [protected] and I have loan a/c number LXHYD[protected]
And iam requesting you to please help me gone through
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