Vlebazaar Complaints & Reviews

I have ordered the product on 18th Dec 2023, Details of my order is as below- Name of Product : Zebronics U1200 UPS, Capacity: 1 kVA Model : U1200 Order ID is 2717552 After a few minutes I requested cancellation of the said product on the VLE Bazaar Website. After that I received an email that the product has been canceled. On next day i.e. on 19 Dec2023 I received an email and sms that your product has been despatched, after seeing this I tried to call on there customer care /support number [protected] 3-4 time but couldn't talk with Customer Care Executive as their support number disconnects after 10-12 minutes, then I lodged a complaint ticket on their Help Center Section and lodge a complaint for this issue with a Ticket No. 70004 and Ticket Tracking ID : US4-XLY-2PN8 and waited for their reply. They did not replied for 2 days, They replied on 21 Dec and Looking at his response I wondered whether I should laugh at it or feel sorry for it as they replied that we have despatched your order with tracking ID, Whereas I complained about why my canceled product was dispatched. And yesterday When I received the product, I thought if the quality of the product is good then I will keep it, but I noticed that product packing was 3 year old and When I tried to turn on the product, it did not turn on because the battery of the product was at least 3 years old before it could be started. Then I requested for return of the product on their website, ther is only one option available i.e. Replacement So I am requesting National consumer helpline team kindly look into in this matter and arrange cancellation and refund of my amount from the company. Even Invoice copy has not been provided.

I had ordered charger from this fraud company which is operting openly, neither they have delivered nor refund, no contact/ email support is working, total scam, need the refund

I placed an order on 4th Nov 2023 and since then they are only playing with me, nor they are dispatching the item nor they are refunding me my money.

Called Customer care multiple times only to get fake commitments and asking me to wait for than 20 days for a refund.

Now, today it's 23rd Dec 2023, more than 50 days and now they are not responding via emails nor they are picking up my calls. Even once a customer guy picked up and after asking my order ID, simply hanged up.

I NEED MY MONEY. THIS IS A SCAM.

Hello Sir

I have purchased one product last year. Due to some reason, its not working properly. So I just informed to Vlebazaar support team and they also accepted my query and claimed warranty replacement.

I just return back the product to the seller. Here I created one support ticket 2 month before. First i got few responses. After that they didn't responded back. Even i don't know about the status. So I expect some good response . Kindly do the needful.

Please check the below ticket. All the information are included in this ticket.

https://support.vlebazaar.in/ticket.php?track=5AA-LA7-HTB2&Refresh=56511

Thanks
Rajesh

ORDERED FROM VLEBAZAAR boat sound bar, on 3 rd dec 2023 payment done that time only
I got email stating your product is processing and will get shipment details once processed, after 1 week I checked back the order is still processing, i got doubt about this site and checked online found so many complaints and duplicate products also delivered, So basically a fraud company, I think they should be stopped by google, also should file a police complaint against owners of this company and get them arrested as they are having data of customes also which can be misused
I have raised a complaint for refund on their customer care and there is no reply from their website and there customer care number never picks up just keep other person waiting and then got disconnected, first thing is they should be removed from google so that they will not cheat more people and then their owners should be caught and behind bar, otherwise they start another scam

Order id #2590670. it's been more than 2 months. every time I have been informed that item will be dispatch in 2 days, but nothing happened.

My order was canceled (ID 2548580) on 30 October.

It was a order placed on 4th October 2023.

After repeated reminders the company is not refunding my money.

Will be forced to go to police on 21 November 2023.

I ordered for a NOKIA Phone on 05/11/2023 and got Order Number2621147. Full payment was made through Citibank. I sent a reminder on 11/11/2023 reminding your company that I have not received any information about dispatch of the article, to which I did not received a reply from your office.

I tried calling your call center and wasted 30mins of my time without any responding. This is utter indiscipline, arrogance and insensitivity on the part of your company. I am beginning to think you are 'SCAMSTERS'. Your company should have taken the responsibility to get back to me if you were unable to procure the Phone.

Unhappyily yours

Dr Harsha N. Biliangady

+[protected]

harsha.[protected]@gmail.com

I had ordered cosmic byte mechanical keyboard, but I received ant eSports mechanical keyboard. Also some keys in this keyboard were not working and there was no RGB light in this keys. I asked for return and refund. They have taken there product but not refunded my money. Please refund my money.

Order id: 2392337
All chats: https://support.vlebazaar.in/ticket.php?track=8MB-BDB-USJ2&Refresh=56717

It...

Orderd for a mobilephone on July 29th, 2023 as birthday gift for my mother. Due to one week delay I cancelled my order and ask for a refund. They put my money in their wallet for the last 3 months.They are asking for me to purchase from their wallet. Tried to call the customercare a hundred times and submitted lots of complaints with no use.My account number is [protected]. IFSC CODE is SBIN0070433. It's my hard earned money. Please do something to release my money into my account. I don't want any product from their wallet. They are forcing me to purchase from the wallet.Please make arrangements yo give me back my money into my account.
Regards
Sreeja Anil

I placed order for MI digital box on Sept 09, 2023 paid online 3, 999 with debit card. I received email, that my order is ready to dispatch but it never got dispatched. I called them several times and every time they said your order will be dispatched by next week surely.

After wating about 4 weeks, I asked them to cancel my order and refund my money back to my bank account.
They said it takes 3 weeks to process refund and cancelled order. After 3 weeks I followed up for the same and they said it will be refunded in another 3-4 days to your bank account. Now I see they refunded 3, 999 to Vele bazaar wallet insteed of my bank account. I again called them and also generated ticket to refund money to my bank account and the person said we will do it in 2-3 days. After a week today I received there reply that ticket status has been changed to Resolved and nothing mentioned about refundind money. The money is still sitting in Vele bazaar wallet.

Pelase help me to retrieve my money back to my bank account. This company is purely FRAUD.

Sir

SUB: Order ID 2332200 & Date: 15/07/2023, CASIO Class wiz FX-991EX
Scientific Calculator (12 Digit)
Ref: Return ID: 31384 & Date: 19/08/2023.

We have received wrong item and also defective item. Hence we have placed return request & the product was picked up and reached to your store around 24th august, 2023.
But the refund request has been accepted by VLE Bazaar side, Mr Abhisheik Singh and refund schedule has been fixed on or before 30/10/2023.

Still the refund status was kept under pending from your side and there is no communication after returning the above item to your store Pl.

I made call to your customer care representative over mobile No.[protected].
But the call was not fruitful. Once again it is requested to refund immediately Pl.

Hence it is again requested to act proactively in resolving the issue at the earliest possible

Warm regards
MACHAVARAPU RATNANJANEYULU
MOB.[protected]
Order ID.233220
DT: 15/07/2023
Return ID.31384
DT: 19/08/2023

My order I'd 2597815 pathetic brand they are fraud they delivered the wrong product and now they are not picking up and not returning my money back no after sale service matters to them it's been more then 8days I am after there customer care no no solution provided yet, I am fed up now.

I ordered computer motherboard from Vlebazaar on 13th Oct, payment made via GPay and its now 3 weeks now still product is not dispatched.
I call the customer care daily, after so much waiting finally someone picks up and says "they will inform warehouse team and it will be dispatched next day". This is what they say almost every time I call.
There is no proper reply to emails or support tickets also.
I see the order page, it shows still PROCESSING and I tried to cancel it also but seems not happening or the website is struck/fake webpage. Did not get any cancellation email or confirmation.
Paid 7399 for this and its total loss for my, no product, money gone, no response and the customer for whom i order this also not paying as product not arrived.

I have ordered on 19th Oct 23 and received the product on 21st Oct but surprised to see used products with full of scratches on everywhere without box. Rahul Rana name is engraved in the back of calculator.

Order ID: 2587164
Return ID: 33123

I immediately submitted return/replacement request on 21st Oct but no response, return status is showing active.

Customer care number keeps waiting for 20 mins than disconnect saying busy. Tried multiple times on many days.

Submitted Service request as well as sent mail to support email id but no response.

I feel cheated as I am not getting any response by any medium.

Look it's been more than 10 days. I ordered the ipad cover. But every day morning receiving the message as the order is packed. I complaint about this. But still no reply. Iff they are not delivering the orde atleast they can refund by money. Fraud website. I was fooled by them

I Placed an order for Lego MINDSTORMS EV3 31313 on Vlebazaar.in on 03/10/23 for Rs 22, 339/-. Order id #2545597. The order must have been dispatched between 06/10/23 to 08/10/23. I tried to cancel the order on the website but I was getting repeated error messages. I tried to raise a support ticket regarding this, but the support ticket has not received any response. Finally, I contacted the call center on 10/10/23 to request for order cancellation. The call center executive tried to convince me to wait for 24 hours. He said the item will be dispatched by then. If not, he will cancel and refund the order. on his request, I waited till 11/10/23. Seeing that the order is still not dispatched, I called their customer care number and asked them to cancel and refund my payment. They said that the cancelation will be processed within 24 hours, and I will receive a refund. Till now, the order is not cancelled, and I haven't received any notification from the company, nor have I received the refund.

Maine vlebazaar se 03/09/2023 ko online order Kiya tha lekin abhi tak mera order nahi aaya send my order

Dear Sir/Mam

I ordered, a Keyboard mouse combo and USB splitter on https://vlebazaar.in/

Invoice No.: INV[protected]
Order ID: #2502474
Gpay Transaction ID: CICAgNDFpcmMDA

I received a product which is different in brand and not working condition, it is just toy. The brand is different, and the quality is worse. The mouse is not working and rust is seen in USB. The mouse's switch...

I have requested to delete my vlebazaar account as it is not in use and I don't want to use it further, it's been 4 days but still it is not deleted please delete it