Vlebazaar Complaints & Reviews

Out of warranty product delivered with the status of malfunction. Complaint raised, customer care ask one or other unreasonable details to be shared such as photo of product with size, video, etc. after satisfying all the information required by them, they are not responding to my calls and hung multiple time harassing me.
Infact they committed to do pickup by 4th June but no information from their side. Almost 50 calls and 20 mail correspondence done.

I am order sumsung galaxy SM-J710FN mobile 6/4/2024 mobile not yet after 26 days, then 2/5/2024 I am canceled the order, 20 days finish still not yet refund amount Rs. 3999, plz help refund the money quickly.

The Complaint is regarding HP wireless Mouse Model 250. The purchase Details Invoice No.: INV[protected]
Order ID: #2969133
Date Added: 22/04/2024

When i talked to the customer care the said that the iem will be genuine and good Quality.
But whn i recevied the product is old and used and also defective. but when i contact the customercare
their respons is not good they still not return and refund the money of product.

My current Order No. 2859226, has been pending at your end since 11 Feb 2024. This has not been delivered yet despite talking with your customer care executives on multiple occasions.

Prior to that, Order no.s 2318283 (on date[protected], value Rs. 4059), 1812467 (on date[protected], value Rs. 2099) and 1811995 (on date[protected], value Rs. 2099) have been pending since the dates mentioned.

My amount of Rs. 4198 is stuck at your end, Rs. 3799 against Order# 2859226 and Rs. 399 in VLEBAZAAR Wallet). I am convinced that you will never deliver the orders and you will never refund the money. If you have any credibility, pl cancel my order and refund to me the aforementioned Rs. 4098 in my original payment mode used in 17-18 Oct 2022.

Since ordering the printer on December 3rd, 2023, I've encountered numerous issues. Initially, the received printer was defective, and despite requesting a replacement, none was sent. Subsequent attempts to secure a refund have been met with promises of action, but each new deadline provided is consistently missed. Customer service connections take an average of 13 minutes, and attempts to escalate the issue to senior staff have been unsuccessful. My order number is #2657003. Can any one help to resolve it.

I had ordered OnePlus earband three months ago but it wasn't working so I returned it. And still I am waiting for refund. Every time I call them they say it will take 2 days for refund. After calling 2 days every time I get same reply. They are wasting my time

I ordered a product of Rs. 8399/- from VLE Bazaar on 5th Feb. They were not having product and order got cancelled. Instead of refunding money back to original source of payment, they are holding with them saying it is refunded to wallet. I don't want to order anything else from them and want my money to be refunded to my original payment mode. Order ID: #2845753

ORDER DETAILS-gramin india news
Invoice No.: INV[protected]
Order ID: #2831607
Tracking No. wallet
Date Added: 29/01/2024
item-Epson M2110 Monochrome All-in-One InkTank Printer, Black, Medium M2110
Payment Method: UPI
Shipping Method: Flat Shipping Rate
PAYMENT ADDRESS
vinod kumar maurya
pashu asptal gali kolhui bazar
mahrajganj
mahrajganj 273162
Uttar Pradesh
India
Totalamount paid - ₹15, 499.0
customer care number only take time 5 to 7 days only .
not refund amount in my ac .

I have placed the order for 5 no's of WD SN570 1TB SSD on[protected] by paying Rs.21182.20 and till date there is no update on delivery schedule. Tried calling customer support almost 7-8 times and all the time they say in another 2 days they will ship and share tracking details. Tried messaging through LinkedIn to Hemanshu Agrawal Director VLEBazaar.com. Immediately after this one Mr. Abhishek Singh from VLEBazaar.com called me and said sorry for whatever has happened and asked me to bear some more time. After this I tried calling him Abhishek Singh on his personal number and he also started dragging the issue by saying will arrange soon my items and dispatch and share tracking details.

One of the worst e-commerce website I have ever never seen like this. They don't have any business ethics. I even told them if you are not in a position to supply my items or fulfill my order please cancel order and initiate refund ASAP. which also they are not doing it.

Unfortunately they have not provided the order cancellation facility to the customers on their website, otherwise long time back I would have cancelled my order. All these things they have done it purposely so that once they receive the payment from customer they will block the amount for whatever the time they want.

Not refunding my money even after numerous calls and emails. Recorded

I order: mantra mis100 v2 with lifetime rd service - mantra single iris scanner is about 2999/-. On :[protected] but it not received so i cancel my order on[protected] . I call the toll free support no to my refund but he/she tell so many excuses for refund and i call 100 or more than times but no refund came in my account

please solve my issue and refund my money
this is fraud company

Address: VLE BAZAAR Pvt Ltd, 986, Saraswati vihar, Near MG Road Metro, Gurgaon, Haryana, India, 122009

Website: Vlebazaar.in

Customer Care: [protected]

I ordered a DJI OM 4 SE - Handheld 3-Axis Smartphone Gimbal Stabilizer from this website on 25/02/2024 via online payment mode. Later due to delay in delivery, I wanted to change my decision and cancel the order but the website is showing no facility of cancellation of the order. My product hasn't been processed further yet but the company claims to dispatch it after 24 hours. Customer care is making same statement again and again. I've called them several times. Neither they are raising my ticket so that I complain on the website.

Desired Resolution
This is a fraud website. I want my money back.

I had ordered an a refurbished phone from Vlebazzaar site on Feb 13, order id[protected] and till now not received anything.Whenever I call customer care they tell that they will ship within 2 days or 4-6 days.This is worst experience I have faced shopping through an e-commerce site.I don't know how they manage to sustain cheating customers like this.Why is the government not banning and take actions against them instead of banning AliExpress and Alibaba which are legitimate.

I am writing to file a formal complaint against Vlebazaar regarding their failure to process a refund as promised.

I placed an order with Vlebazaar in 25/04/2022 with Order ID #1538379 with amount of ₹13, 599.00 . Unfortunately, I had to request a refund due to unforeseen circumstances. Despite numerous attempts to resolve this matter through their customer support, I have faced nothing but delays and false promises.

The customer support team at Vlebazaar has repeatedly assured me that the refund would be processed on various dates, such as the next day, by evening, or by Monday. Regrettably, these commitments have not been honored, and the refund has not been credited to my original payment method, which is my Credit Card.

To compound the issue, Vlebazaar has credited the refund amount to my Vlebazaar wallet instead of the agreed-upon method of refunding it to my Credit Card. This not only contradicts my explicit request but also raises concerns about the transparency and integrity of their refund processes.

Despite raising multiple tickets, each one has been closed with a response that encourages me to use the wallet for future purchases, which is not a satisfactory resolution to my request for a refund to my original payment method.

I am seeking your assistance in resolving this matter and ensuring that Vlebazaar adheres to ethical business practices. I kindly request your intervention to compel Vlebazaar to process the refund promptly to my Credit Card, as originally agreed upon.

Thank you for your attention to this matter. I trust that your intervention will lead to a swift and satisfactory resolution.

Sincerely,

Mohit Kumar

Mene 06/02/2024 ko Oppo Enco Buds ₹1, 399.00 order kiye the par abhi tak muje receive nahi huve.. or nahi order cancel kar para hu... pls meri help kijiye taki muje original payment mode me refund mil jaye..

I have ordered via tran id:[protected]; Rs. 4, 499/- transaction I'd :Easebuzz ID E231213RB0W4NM dated 13th Dec'23.

Till date did't get my order and no proper responce to my query.

Request you to investigate and take the appropriate actions against Vlebazaar.

Regards,
Ravi

I ordered a Logitech g f310 wired gamepad controller console-like layout 4 switch d-pad 1.8-meter cord vide my order 2804463 dated 14/01/2024 (invoice no INV[protected]. Almost one month has passed since my order. Till now there is no sign of my order nor any refund. Whenever I raised the issue with the supplier I was being bluffed every time that my order was being attended to. I cannot help feeling that I will never receive my order or my money. My only recourse appears to be approaching consumer redressal form

RAMACHANDRAN NAIR.

Hello sir My Name is Babu Lal Choudhary

Invoice No.: INV[protected]
Order ID: #2815156
Date Added: 20/01/2024
Sub-Total ₹9, 395.00

I order three item on Vlebazaar
1) Seagate Barracuda 1 TB Internal Hard Drive HDD – 2.5 Inch SATA 6 Gb/s 5400 RPM 128 MB Cache.
2 ) CP PLUS 1080 4 Channel HD DVR (CP -UVR-0401E1-CS)
3) CP PLUS 5MP IR Dome Camera 3.6mm Fixed Lens up to 20 M IR Distance Max. 25fps5MP (16:9 Video Output), White

Total 3 order 1 tb hard disck, CP Plus 4 Chanal DVR, 3 Cp Plus 5Mp Camera.

Order under process 10 days after this i call Custmer support the always says today we process your order . After 11 days i Cencle order and said for refund my payment . When i said for Refund my amount they put it on Refund under process and said on 1 February we will refund after this i call again and Custmer support tell me it's take payment

"Refund Scheduled at[protected]"
According to Refund policy UPI Payment the refund in one day.
And custmer support not clear answer on it.
Please Take action early on it. I found they Cheated with Many peoples .

Thanks
Best Regards
Babu Lal

Order I'd 2802623
No answer from them
Even not dispatching my product

We order the IRIS scanner on dated 15.01.24 and also done the payment but still product not dispatch by company. order ID 2806581