| Address: New Delhi - CR Park |
| Website: vlebazaar.in |
I purchased a go-pro 8 black holiday bundle pack from vle bazaar on the 14th of august. Till the 18th they showed status as processing. I was scared that they cheated so i tried to cancel. They didnt even have a cancel button. Then after 4 days of horror, on the 18th they suddenly emailed - product shipped. I called support and emailed on 21st asking for a refund and cancellation. Then on 21st it was delivered. I called support and emailed again. They told me cancellation can only be done on call, as the site does not have the provision. I requested a cancellation. Then on 28th, when we still heard no reply, pick up or status, we decided to keep it. Meanwhile we had already purchased another. It was supposed to be a gift. Then when we opened, we were horrified. The box was ripped, contents missing, parts missing. Taped. It was either refurbished goods, or stolen, or re-packed. God only knows what. We have been trying to return it since. It cost us 33, 000/-. Not a joke to get somehting which doesnt even work for that huge a price.
Sep 09, 2020
Updated by Rusha Kanjilal Vle Bazaar Order Id: My Order ID: 291717
Payment Successful. Razorpay Payment Id:pay_FQcFPvNOrkoRQ7
14th August Date
Attached is the image of emails not replied to in forever.
With below details
Order id: 84907
Date added: 11/05/2020
Payment method: net banking
Shipping method: free shipping
E-mail: [protected]@gmail.com
Telephone: [protected]
Order status: pending
Till now there is no response from them or not shipped the item
They are not responding to email or with the customer care number
The customer care number is +[protected]
+[protected]