Vnaaz.com — Duplicate Product received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vnaaz.com

I ordered for JBL(Pulse) blueooth speaker from www.vnaaz.com on 28th August, 2016. I received a duplicate Pulse speaker(not a JBL one) on 1st September for which I paid Rs.6499. After that I called customer care number of vnaaz([protected]) 10-15 times and every time they say they are checking the status with the seller. When I am trying to login to the website and check the order status it is still showing as 'Processing' and I am not getting any Return option. I also dropped a mail to [protected]@vnaaz.com but didn't get any reply. The order Id is 7160. I want to return the duplicate product.
Was this information helpful?
No (0)
Yes (0)
Vnaaz.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

They are showing pic of original Speakers and delivering cheap china products.

Customer care never picks the phone.
They never reply to the email.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vnaaz.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    43
    Pending
    0
    Resolved
    3
    Vnaaz.com Phone
    +91 78 3878 6339
    Vnaaz.com Address
    Sector - 18, Noida, Uttar Pradesh, India - 201301
    View all Vnaaz.com contact information