Vrcr Travels — about vrcr travels , chennai to tirupati bus

Address:Chennai, Tamil Nadu

Departure time at pick up point is 10:05 pm. I was there at 9:40pm. But, bus already cross that point at 9:30 pm itself.
Reason is that they are doing bussiness for private luggage transportation with that bus.
Not giving minimum value to the customer.
I booked this ticket through Red bus. Vooked ticket details are here, below:
redBus mTicket
Route: Chennai to Tirupati
Ticket No: TN4S85883987
Passenger: KRISHNA PRASAD ARIGELA (39, MALE)
PNR: VRCR327283-CHN-NDL
Travels: VRCR Travels
Departure: 10:05 PM Mar 26, 2019
Seat Numbers: 4
Total fare paid: Rs.400.0
Boarding point: Ashok Pillar
Landmark: Ashok Pillar
Address: UDAYAM THEATRE [protected]
Boarding point contact: N/A
VRCR Travels Customer Care: -
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redBus Helpline:[protected]
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Mar 26, 2019
Updated by Arigelakrishnaprasad
Actual bus departure time is 10: 05 pm. But, bus gone at 9:30 pm & message received at 10:45 pm, from Red bus about wake up call

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